Service Design ITIL, information technology infrastructure library
Service Design ITIL, information technology infrastructure library
Service Design ITIL, information technology infrastructure library
Objective: The objective of ITIL Service Design is to design new IT services. The scope of the Service Design lifecycle stage includes the design of new services, as well as changes and improvements to existing ones.
Part of: IT Service Management | ITIL processes
How are we going to provide it?
How are we going to build it?
How are we going to test it?
How are we going to deploy it?
ITIL 4 Service Design
The Service Design processes described here follow the specifications of ITIL V3, where Service Design is the second stage in the Service Lifecycle.
ITIL V4 has moved from the Service Lifecycle concept to a more holistic approach that includes key concepts, the Four Dimensions Model and the Service Value System (SVS)
Instead of processes, ITIL 4 describes 34 'practices', and many of the 26 pr…
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