Responsibilities include but are not limited to:

• Collecting delivery orders from Shipping lines and informing consignee for collection of the same via e-mails, fax & phone calls.
• Billing & Closing of files for Cash/Credit customers after release of documents for Air & Sea shipments.
• Follow-up of payments.
• Collecting delivery orders from shipping lines and forwarding for clearance purposes.
• Sending the documents to respective ministries for obtaining the permissions required in order to custom clear the shipments.
• Coordinating with transporters & customer’ for delivery of shipments after clearance.
• Handling customer’s & agents queries via-e-mails and phones.
• Routing of air freight & sea freight shipments.
• Preparation of quotations for customer’s / agents.
• Preparing weekly/monthly MIS reports for the management for internal and external purposes.
• Customs clearance of AIR & SEA shipments.
• Complete handling of LCL Consolidation container’s.
• Preparing of manifest and delivery orders.
• Billing of transporters & clearing agents after delivery/clearance of shipments.
• Billing & Invoicing of files for the customer/agents after delivery.
• Forwarding new sales enquiries to the sales coordinator/ sales executives .
• Coordinating with freight forwarding agents both overseas and domestic.
• Handling various other works given by the management.
• Meeting set deadlines as per the management and the customers.
• Sending reports to overseas agent’s.

Skills, Knowledge & Experience Required

• Minimum qualification of ‘Secondary School certificate’ with proven work experience in the same position.

• 2 years of shipping knowledge & documentation.
• Good knowledge of Custom/Port Rules and regulations.
• Experience in Freight Forwarding / NVOCC / Air Freight shipments.
• Good telephone manners / Customer handling.
• Fair knowledge of Arabic speaking to deal with local customers.
  Experience and good knowledge of the local shipping documentation.
• Requirement, Local customs regulations and clearance procedures.
• Necessary computer operating skills of MS office skills