Kuwait Multiple Job Vacancies | iiQ8 Drivers, Call Center, Assistant, Chef, Purchaser, Estimator, Accounts

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Kuwait Multiple Job Vacancies

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Kuwait Multiple Job Vacancies

New Jobs in Gulf | iiQ8 Oil and Gas Sector, KNPC NDT Project, Dubai, Kuwait, Saudi Vacancies

Call Center Agent

Location: KW

Company: Alghanim Industries

Long Description

Job Summary

Call Centre Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction

Job Responsibilities

Comply with staffing schedules and break allowances
Provide customers with accurate information at all times
Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time
Create complaint tickets correctly, in adherence with policies and procedures
Update the database with the most recent customer information
Handle stressed, angry and confused customers in the most positive way possible
Escalate cases that require intervention by Shift in Charge or Call Centre Manager.

Candidate Requirements

Prior experience in a customer service role
Good communication skills
Able to communicate in Arabic and English
Good computer skills

Education

Bachelor’s Degree

Apply now »

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From inside Kuwait NBTC Group is hiring Kuwait Multiple Job Vacancies | iiQ8 Drivers, Call Center,

GET IN TOUCH

P.O.Box 9088, Ahmadi 61001, Kuwait
+(965) 1867777
+(965) 23980248
admin@nbtcgroup.com
+(965) 22284444
Established in 1977, NBTC took its first steps as a civil construction contractor with the concept of providing valuable, trustworthy and quality services. Albeit humble beginnings, we laid down the credo for a company that is today steadfastly growing on the strength of its relationships. Our ideologies and efforts unified in perfect harmony to make way for a business culture that is now taking strides in engineering & construction, fabrication & machining, inspection services, heavy equipment leasing and logistics. We are grounded to our values of nurturing relationships and trust in this ever-changing business scenario. Today, NBTC stands tall as a preferred partner to clients who are building on their capabilities and empowering the nation.

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