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IT Support Job Vacancy

IT Servicedesk Support

Location: Kuwait

About the Client

An industry leader providing comprehensive ICT (Information Communications Technology) solutions, and Systems Integrator to help clients achieve business objectives. Their solutions are specialized in IT Security, Communication Networks, and IT Infrastructure Management.

About the Role
To deliver comprehensive technical support in both hardware and software issues ensuring promt problem resolution action. Additionally, adeptly troubleshooting a diverse range of IT concerns spanning from software glitches to hardware malfunctions and maintaining records of all support interaction and providing effecient customer service.

About You
Ideally considers candidates with the following:

Bachelor Degree (Computer science, IT, Computer Engineering)
Proven experience in IT Helpdesk Support/IT Support – Troubleshooting of IT related problems from in-house software to hardware, such as desktop/laptops, printers, to MS office
Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups
With ITIL Foundation background /certifications is a preference
Strong Customer Service, Communication and Documentation skills
Residing in Kuwait

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Senior Information Technology System Engineer

International Turnkey Systems – ITS · Kuwait City, Al Asimah, Kuwait (On-site)

About the job

Responsibilities

Communicate with stakeholders to identify what they want to accomplish with a system
Use expert-level administration and optimization of hosts and servers to ensure high degree of availability and appropriate resource management
Standardize and automate processes using scripting technology
Install and configure operating systems, software, and hardware components, and leverage IT staff for routine tasks by clearly documenting design, maintenance, and support procedures
Test software routinely for bugs, redundancies, and security issues
Conduct high-level root-cause analysis of service interruptions and establish

Qualifications

Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
Experience in project management, application design and integration, and cloud computing
Expertise in creating, analyzing, and repairing large-scale distributed systems
Knowledge of Git or other version-control software

Preferred Skills and Qualifications

Bachelor’s degree (or equivalent) in technology or computer science
Professional certification
3-5 Years of experience

About

Since its establishment in 1982, ITS has been empowering and modernizing financial institutions in their digital transformation journey by making the business processes more effective, practical, and efficient and leading them into a paperless work environment. In addition, it constantly looks forward to supporting the institution’s transformation, either an Islamic or digital transformation, to succeed in the digital age. Furthermore, it helps its 350+ clients internationally to sustain development in a dynamic environment and supports critical business cases in a well-managed and professional manner.

With its leading financial product, ETHIX, ITS helps financial organizations increase their returns and optimize cost control. Considering regulations changes, ITS has made ETHIX very flexible to adapt easily and quickly to any situation. In particular, ETHIX NG supports institutions in converting hard copy documents into digital documents while ensuring that all the operations are secured. Moreover, it abides with security requirements requested by service providers by ensuring authentication, authorization, and encryption.

With a headquarter located in Kuwait, R&D facilities in Kuwait, India, and Cairo, and a data center providing guidance and 24/7 support, ITS operates in more than 21 countries. ITS has been rewarded the most prestigious award for five consecutive years, GIFA. For all these reasons, ITS has received over 30 awards. Learn more: www.its.ws

Website https://www.its.ws/service/datacenter-hosting/

Phone

Industry Software Development

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EDS Administrator

Worley· Doha, Al Asimah, Kuwait (On-site)

About the job

We’re not just engineers. We’re a global team of data scientists, consultants, construction workers and innovators all working to create a better tomorrow. Every day, we help customers in energy, chemicals and resources get one step closer to solving our planet’s toughest issues. Climate change. The energy transition. Digital transformation. And how we can deliver a more sustainable world.?Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. For more information, visit Worley.com

Advanced knowledge in order to support main AVEVA applications: ADMINISTRATION, PDMS, E3D, ENGINEERING, REVIEW, Aveva GLOBAL
Create and maintain the E3D Project Data base and Project Plant structure
Responsible for Managing the Project Plant structure
Setting up project in Global Work share and Standalone environment.
A good knowledge of PML 1 AND 2
Manage the project E3D set up and customization activities.
Manage the installation of E3D software and related software on user workstations and manage the use of licenses among users
Administrate E3D user Licenses
Proficient in setup and integration of 3D Design Review Tools of such as Smart Plant Review, Navisworks etc.
Hands on experience on integration of third-party tools with S3D (e.g., SACS, Caesar)
Adaptability towards different SEED files and managing the project setup / configuration and other project requirements.
Create project backups and restore the model, catalog and drawing data, schedule and validate all E3D data base back-ups for the project
Familiarity with laser scan point clouds and the use of Cloud monitoring tool is a plus
Create and Maintain Plot files
Creation and maintenance of Orthographic Drawing set up to meet client requirements
Creation and maintenance of isometric drawing set up and isometric trouble shooting
Responsible for all E3D and E3D related CAD software including support design and configuration of Piping, structural, Electrical, Equipment (all disciplines)
Pipe class development, support standardization & customization
Drawing template creation and customization of all discipline deliverables
Creation and Maintenance of E3D reference Data catalogues
Create and Administrate the Global Workshare environment
Create new pipe supports, Name rule and Drawing styles as per drawing

What you will bringTechnical and Industry Experience

A recognized and relevant engineering degree
Knowledge of CAD application such as Micro station, Smart sketch & AutoCAD.
Training, sharing experiences among team members to enhance and standardize E3D/PDMS activities
Good team member and proactive approach towards problem solving
Comfortable with presenting to and training others
Should have working knowledge on MDS / Support Module
Should have basic working knowledge of AVEVA Engineering

What We Offer You

Providing an agile culture and challenging work opportunities results in a positive work environment. Our people enjoy competitive compensation packages and a fun, personal, collaborative and safe working environment. We value equal employment opportunity and are committed to promoting fairness, equality and diversity.Our policy is to conduct background checks for all candidates who accept an offer of employment with us.

If you have the passion and talent to keep up, it’s time to test the limits of what you can become. Find your future with Worley.

CompanyWorleyPrimary Location

QAT-DW-Doha

JobEngineering Design Systems (EDS)

ScheduleFull-time

Employment TypeEmployee

Job LevelExperienced

Unposting DateOct 31, 2023

Reporting Manager TitleCountry Manager

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