Long Description

Job Summary

The purpose of the job is to handle customers in the reception area and to communicate with them during the repair process. In addition to some administrative work in the computer service center.

Job Responsibilities

• Open Job Cards in the system for customer complaints.
• Understand the problem and clearly mention it on the Job Cards
• Communicate with customers for Job Cards Status
• Handling finished foods delivery back to customers
• Internal Administrative work inside the Service Centre covering Job Cards, daily reports and follow-up

Candidate Requirements

• Fluent in English
• Have computer skills; Windows (Office, Word, Excel & etc)
• Preferably has knowledge in SAP System
• Experience in the same field is a plus
• Able to work in stressful situations

Education

Long Description

Job Summary

Responsible for registering, processing, and investigating received insurance claims and determining the coverage.

Job Responsibilities

• Registering & acknowledging of received claims via calls, emails and walk in once assigned.
• Investigating the raised claim through contacting the identified stakeholders accordingly.
• Validation of the accuracy of the provided documents.
• Developing effective justification memos to support the processing of the claims.
• Managing the full claim process.
• Maintaining accurate records of all claims through updating claimant information in the database and ensure compliance with internal policies and regulatory requirements.
• Collaborating with other departments within the organization as required to ensure smooth claim processing

Candidate Requirements

• 0 – 1 year of experience – Freshers are welcome to apply.
• Self-motivated and committed.
• Background in insurance sector preferred.
• Microsoft office competency

Education