Job Vacancies in, Accountant, Call Center Agent, Join the Alghanim Automotive Family

 

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job vacancies in, Accountant, Call Center Agent, Join the Alghanim Automotive Family

 

Call Center Agent

Location: KW

Company: Alghanim Industries

Position Overview

Call Center Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction

Essential Job Roles:

  • Comply with staffing schedules and break allowances
  • Provide customers with accurate information at all times
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time
  • Create complaint tickets correctly, in adherence with policies and procedures
  • Update the database with the most recent customer information
  • Handle stressed, angry and confused customers in the most positive way possible
  • Escalate cases that require intervention by Shift in Charge or Call Center Manager.

 

Skills, Knowledge & Experience Required

  • Prior experience in a customer service role
  • Good communication skills
  • Able to communicate in Arabic and English
  • Good computer skills

job vacancies in, Accountant, Call Center Agent, Join the Alghanim Automotive Family

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Accountant

Location: KW

Company: Alghanim Industries

Long Description

Job Summary

The primary role of the Accountant is to support the functional activities in accounting and reporting.
This will include receivables & payable accounting, general ledger, fixed assets, inventory, cash and banking accounting.

Job Responsibilities

•    To ensure accurate and timely recording of transactions in the company financial ledgers.
•    To efficiently and accurately reconcile financial transactions and balances in the company records to supporting documentation.
•    To handle any of the above responsibilities reporting to the Accounts Manager
•    To be an effective team player and contribute to the timely delivery of accurate accounting information.
•    To maintain compliance with company policies in the area assigned, proactively seeking to solve issues faced.

Candidate Requirements

•    Must have graduated in Accounting/Commerce and display good relevant accounting knowledge
•    A minimum of 2 years of work experience in general accounting role
•    Knowledge of MS Office solutions (Excel, Word, PowerPoint)
•    Knowledge of SAP /Hyperion (Optional)
•    Good communication skills in English, (Arabic an advantage)– Verbal & Written
•    Must be reliable and dedicated and flexibility to work additional hours as business requirements dictate.
•    Willingness to accept additional assignments.

Education

Join the Alghanim Automotive Family

job vacancies in, Accountant, Call Center Agent, Join the Alghanim Automotive Family

Location: KW

Company: Alghanim Industries

Alghanim Automotive is proud to provide exciting opportunities for Kuwaiti professionals.

 

Regardless of where you are on your career journey, we are confident that we can provide you with the environment and challenges than can accelerate your development.

 

If you are as passionate about cars as we are, and have the drive and ambition to take our world-famous automotive brands – and yourself – to new heights, share your CV with us.

 




job vacancies in, Accountant, Call Center Agent, Join the Alghanim Automotive Family

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