Traveler has right to ask refund of their purchased tickets, iiQ8
The traveler has the right to request a refund | The Director-General for Civil Aviation issued a circular saying that passengers have all rights to get a full refund for bookings cancelled due to the closure of Kuwait International Airport as part of the lockdown from 14th March till 31st July 2020. The circular was issued to all airlines, travel and tourism agencies operating from Kuwait. Kuwait Bus Route – Latest Bus Routes in Kuwait and Bus stops https://kuwaitbusroute.blogspot.com
🛫 Traveler’s Right to Ticket Refunds – What You Should Know (iiQ8 Guide)
✅ 1. Refund Eligibility Depends On:
- Ticket Type:
- Refundable tickets: Eligible for full or partial refund.
- Non-refundable tickets: Only taxes may be refunded.
- Reason for Cancellation:
- Airline-initiated (e.g. flight cancelled): Full refund usually applicable.
- Passenger-initiated (e.g. change of plans): Subject to airline policy.
- Time of Cancellation:
- Cancelling well in advance increases chances of higher refunds.
- Last-minute cancellations may incur high penalties or forfeit refunds.
Traveler has right to ask refund of their purchased tickets, iiQ8
PACI online appointment, Civil ID appointment
Mobile Civil ID – Digital Civil ID
🛑 2. Airline Cancelled the Flight? You Are Entitled To:
- Full refund of the unused portion of the ticket
- Or free rebooking to another date or time
- Compensation (in some cases) under international aviation rules
🌐 3. Kuwait Civil Aviation Consumer Rights
Under Kuwait’s DGCA (Directorate General of Civil Aviation) guidelines:
- Airlines and agents must clearly inform passengers of refund terms
- Travel agencies must process valid refund claims as per airline rules
- Misleading ticket sales or failure to process refunds may be reported
MOH – Online Appointment
💬 How to Claim a Refund:
- Contact the airline or agency where you purchased the ticket
- Provide booking reference, ID, and reason for cancellation
- Check refund timelines – some take up to 30 days
- Follow up via email or customer service if delay occurs
MOI, Ministry of Interior Book Appointment, iiQ8, Online appointment booking MOI
✈️ Helpful Tips for iiQ8 Travelers
- Always ask: “Is this ticket refundable?” before booking
- Book through reputed travel platforms or direct airline sites
- Save all emails, booking references, and payment proofs
- In case of disputes, lodge a complaint with Kuwait’s Consumer Protection Dept.
Traveler has right to ask refund of their purchased tickets, iiQ8
📞 Complaint & Support Channels in Kuwait
- DGCA Kuwait: Can assist with airline-related complaints
- Ministry of Commerce & Industry: For consumer complaints against travel agencies
- Customer Protection Hotline: 135 (inside Kuwait)
If you booked a ticket and plans changed, you do have the right to ask for a refund — but how much you get back depends on the fare rules. Always read the fine print, and don’t hesitate to request your rights as a traveler in Kuwait.
If you’d like, I can help you draft a formal refund request email in Arabic or English — just let me know!
MEW, Book Appointment Ministry of Electricity & Water, iiQ8, Online appointment booking MEW