No OTP to your registered Email from Axis Bank

 

New Delhi, 22nd July 2024:

Dear Customer, No OTP to your registered Email from Axis Bank Thank you for banking with us. Please note that effective 22-08-2024, OTP (One-time password) for all Axis Bank Credit and Debit Card related transactions will be sent only to your registered mobile number and will no longer be sent to your registered email address. This change is a part of our continuous efforts to make your transactions secure. To register or update your mobile number today, kindly visit the nearest Axis Bank branch. Click here to know about guidelines related to OTPs for Axis Bank Cards. For any queries, please call on our toll-free number 18001035577. Always open to help you.

Regards, Axis Bank Ltd.

 

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No OTP to your registered Email from Axis Bank

 

Authenticate using a One-time Password (OTP)

No need to remember your static 3D secure password for doing an online transaction on Credit Card . You can authenticate using a One-time password (OTP) for completing the online transaction on Axis Bank Credit Card. The OTP option is an easy and secure online payment service from Axis Bank that enhances the security during your online purchase.

There are two methods of using one time password for authentication during online transaction:

On Choosing the option: I want to generate One Time Password (OTP)

On choosing the option: I want to generate One Time Password (OTP)#

 

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The option of using VBV/MSC password will remain for the Credit Card customers. Customer
has the option to register his Card and do VBV/MSC authentication process on Card.
OTP during transaction

Pre-generated OTP before transaction

Benefits of OTP Option

No need to remember multiple passwords
On the secure page there are three options to authenticate the transaction.

Customer can choose any of 3 options to authenticate the transaction

The customer will receive the OTP on his mobile number and email id which is registered with Axis Bank Credit Card.

 

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Enter the OTP and proceed with the payment through his Credit Card.

The Customer needs to send a request of an OTP through his registered mobile number. The SMS request would be as PREOTP XXXX (last 4 digits of your card number) to 5676798.

OTP validity is 30 minutes per transaction, once the customer receives the OTP, he can login the shopping website and choose the Pre-OTP option.

Enter The OTP which has been received in his registered mobile number and proceed with the payment.

 

 

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