IT Interview Questions Answers for Technical Support Specialist

IT Interview Questions & Answers for Technical Support Specialist
Top 10 Technical Support Interview Questions and Answers (2023)
                                                                                         2                                                                                                                    Created on August 01, 2023   By iiQ8 Jobs, News
                                        IT Technical Support MCQ Questions
                    IT Interview Questions for Technical Support Specialist
                                                                                                                                                                
                
                                                            1 / 10
                                                                                                    Which term describes the router that your computer uses to access the Internet?
                            
                                                                                                                IP address            
                                                            Default gateway            
                                                            Backbone            
                                                            Loopback address            
                                                                                                                                                                                                                                                                    
                                                                                                    
                                                                            
                                                                            
                                                                    
                
                                                            2 / 10
                                                                                                    In Windows XP, which command will use the recovery console to create a fresh boot sector?
                            
                                                                                                                FixMBR            
                                                            FixMBR /Rb            
                                                            Bootcfg            
                                                            Fixboot            
                                                                                                                                                                                                                                                                    
                                                                                                    
                                                                            
                                                                            
                                                                    
                
                                                            3 / 10
                                                                                                    Which of the following causes a POST beep code message to appear?
                            
                                                                                                                The system is overheating in some way.            
                                                            The video card is not correctly seated.            
                                                            The computer's hard drive has failed.            
                                                            The keyboard is unplugged.            
                                                                                                                                                                                                                                                                    
                                                                                                    
                                                                            
                                                                            
                                                                    
                
                                                            4 / 10
                                                                                                    The name of an encrypted folder is displayed in ____ colour lettering, indicating that it is encrypted.
                            
                                                                                                                Red            
                                                            Green            
                                                            Blue            
                                                            Yellow            
                                                                                                                                                                                                                                                                    
                                                                                                    
                                                                            
                                                                            
                                                                    
                
                                                            5 / 10
                                                                                                    The command-line tool used to move data from an old computer to a new computer is ____.
                            
                                                                                                                Active Directory Migration Tool            
                                                            DMIS Tool            
                                                            None            
                                                            User State Migration Tool            
                                                                                                                                                                                                                                                                    
                                                                                                    
                                                                            
                                                                            
                                                                    
                
                                                            6 / 10
                                                                                                    What is the shortcut command for getting to the device manager?
                            
                                                                                                                Dvmgmt.msc            
                                                            Dvmgnt.msc            
                                                            Devmgmt.msc            
                                                            Devmgnt.msc            
                                                                                                                                                                                                                                                                    
                                                                                                    
                                                                            
                                                                            
                                                                    
                
                                                            7 / 10
                                                                                                    Sean claims that his system was good yesterday, but that he is unable to boot today. You assume a corrupt master boot record is causing the system to fail to boot. Which utility is the most effective in resolving this issue?
                            
                                                                                                                Disk Cleanup            
                                                            Recovery Console            
                                                            System Restore            
                                                            Device Manager            
                                                                                                                                                                                                                                                                    
                                                                                                    
                                                                            
                                                                            
                                                                    
                
                                                            8 / 10
                                                                                                    Steve turns on his computer, which generates two short beeps after a brief delay. The boots, on the other hand, work perfectly. What's the matter with his system?
                            
                                                                                                                There isn't anything wrong. A successful POST is indicated by two brief beeps on some computers.            
                                                            The keyboard has been disconnected.            
                                                            The monitor is turned off.            
                                                            The hard disc has stopped working.            
                                                                                                                                                                                                                                                                    
                                                                                                    
                                                                            
                                                                            
                                                                    
                
                                                            9 / 10
                                                                                                    You get the following problem notice when you attempt to boot the computer: Non-system disc or disc error. Which of the following is the most likely reason for this error message?
                            
                                                                                                                The system's RAM is depleted.            
                                                            Your computer's hard disc has failed.            
                                                            The CMOS battery is no longer functional.            
                                                            A non-bootable disc was left in the floppy drive.            
                                                                                                                                                                                                                                                                    
                                                                                                    
                                                                            
                                                                            
                                                                    
                
                                                            10 / 10
                                                                                                    Where do the updates to the BIOS get saved?
                            
                                                                                                                RAM            
                                                            ROM            
                                                            HDD            
                                                            CMOS Battery            
                                                                                                                                                                                                                                        
                                                                                                    
                                                                            
                                                                            
                                                                    
                
            
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Here are Technical Support interview questions and answers for freshers as well as experienced support engineer candidates to get their dream job.
A Technical Support worker is supposed to:
Install and configure the hardware, OS, and applications.
Maintain and monitor systems and networks.
Log in customer’s and employee’s queries.
Analyze and discover underlying issues.
Find and solve the faults related to both hardware and software.
Test the new technology and evaluate it.
Perform safety checks, etc.
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