Long Description

Job Summary

Produce drawings, using computer-assisted drafting systems (CAD).

Job Responsibilities

•    To generate  shop drawings & bill  of  material of  highly complex building using  tools  available  is  the  main  task. •    Detailer shall maintain  the  schedule  date  of  release  of  the  detailing  to  the  plant. •    Assists in developing detailing standards. •    Act as checker when required for checking detailers work

Candidate Requirements

Minimum Experience & Essential Knowledge
•    Graduate degree
Minimum Entry Qualifications
•    Graduation in any science/maths related stream.
•    Minimum 7-8 yrs.  of  work experience  as  a  detailer in  any  PEB  cos.
Technical & non technical
AutoCAD, BoCAD

Education

Long Description

Job Summary

Responsible for facilitating new store launches across multiple locations and providing support and problem solving for all existing stores.

This role will be at the intersect of business & IT, managing multiple stakeholders, including external stakeholders such as technology partners and vendors.

Job Responsibilities

o    Plan and manage the requirements and needs of new stores; this includes but is not limited to:
o    Procuring hardware and software licenses (POS + other non-POS equipment).
o    Coordinating with different IT teams/vendors/partners to ensure proper and timely delivery of solutions (WIFI, network, PC’s, etc.).
o    Ensuring the proper and timely configuration of POS Systems/Users.
o    Ensuring setup is done in compliance with the organization’s IT standards & security policy.
o    Handle multiple size projects, such as: small event set-up, new store launch, multi-store, and/or new country launch.
o    Support incident and service request management. This includes but is not limited to:
o    Ensuring timely solution delivery for incidents and service requests.
o    Ensuring incidents and requests are resolved within agreed SLA’s by proactively following up with vendors/partners and IT teams.
o    Ensuring timely closures for service tickets and incidents.
o    Providing a monthly analysis of incidents and service tickets in order to flag and/or reduce repetitive issues.
o    Handle change requests until solution delivery.
o    Manage vendor relations in all countries of operation and build a strong relationship with said vendors to facilitate project completion and success.
o    Prepare monthly progress reports for senior and executive management review and use.
o    Develop SOP’s and training manuals for store staff.
o    Conduct trainings for store staff.
o    Asset tracking.

Candidate Requirements

Knowledge & Experience:
•Bachelor’s degree, Computer Science/ Business Administration
•5+ years in project management.Experience in retail is industry preferred.
•Project Management (PMP), or similar Project Management related qualification

Skills & Abilities:
•Good communication skills
•Planning skills
•Project & Change Management
•Proficient in use of Information Systems & Applications to include MS Office (Word/Excel/PowerPoint)
•Good Analysis skills
•Good presentation and reporting skills
•Good problem-solving skills
•Can work well under pressure.
•Has excellent administrative and communication skills.
•Has excellent teamwork skills.
•Has experience in working in cross-functional teams and dealing with multiple business units.
•Has a strong drive for results.
•Ability to work with different partners and vendors to ensure timely delivery of store IT setup.

Education

Long Description

Job Summary

Electronic service technicians are responsible for diagnosing, repairing or replacing parts for all household appliances.

Job Responsibilities

• Prescreen, identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.
• Configuring/troubleshooting experience with hardware including audio-DSP, A/V control, video and audio devices, and USB based software applications.
• Order necessary parts after initial prescreen so they are in hand before going to customers’ location.
• Perform daily administrative functions to include warranty claims and report submission.
• Maintain performance objectives as required by the company.
• Maintain company vehicle, tools, equipment and parts inventory.
• Rely on personal judgment for safety regarding work.
• Work independently without onsite supervision.
• Other duties as assigned.
• Documents service and installation actions by completing forms, reports, logs, and records.

Candidate Requirements

• 3 to 5 years field service experience in all major home appliances.
• Possess appropriate Refrigerant Handling Certificate(s), CET, (HVAC) and other applicable appliance or electronics service certifications.
• Knowledge and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.
• Proficient in MS Office and Smartphone technology with the ability to quickly learn proprietary software applications.
• Valid driver’s license with a clear driving record.
• Meet physical requirements generally associated with field service repair (lifting, bending, etc.).
• Ability to work a flexible schedule based on business needs.
• Excellent communication, organization and customer service skills.

Education