Long Description

Job Summary

Sr. Purchasing Officer Position is responsible for Purchasing Activities End-to-End.

Job Responsibilities

• Ensure implementation of Purchasing Strategies related to Policies, Tools and Systems.
• Lead Purchasing Activities with end to end process (from PO Management to Stock receipts).
• Lead effective collaboration with Freight Forwarders/Couriers for Shipment Collection.
• Follow-up initiatives on Documentation with Suppliers for Clearance of Shipments.
• Liaison with Buyers on all purchases as per business requirements (price analysis, documents attachments to PO, etc…).

Candidate Requirements

• 2 – 3 years, preferably in Purchasing.
• Very Good written and verbal communication skills, especially in English. Arabic language is a plus.
• Very Good knowledge & Experience in SAP.
• Very Good IT Skills (MS Office).
• Very Good Analytical Skills.
• High productivity, exceptional performance in meeting deadlines and solving problems.
• Team player with ability to work cooperatively and proactively with staff inside and outside of the department.

Education

Long Description

Job Summary

The responsibility of the Sr. Service Manager is to lead the service function for the Automotive brands, develop and implement plans and programmes in order to achieve service targets in terms of revenue, quality and effective customer’s service.

Job Responsibilities

•    Delivery of department’s customer satisfaction index and relation targets, service sales and gross profit targets and fix it right first-time targets
•    Identification and development of talent amongst the team by conducting regular appraisals framework for the following.
o    Performance management using set goals and objectives
o    Renewing goals and objectives and Identifying training needs
•    Timely support to front office for smooth delivery of service customer, follow ups concerns or cases required to meet the customer service index objective
•    Coach, counsel, discipline and motivate the team members to maintain healthy relations in the department with an aim to steer their efforts towards positive contributions for its goals.
•    Timely support to the shop floor staff for delivery of the productivity, fix it right the first time and health safety standards, Be involved in ensuring the standard are maintained and required support is provided
•    Provide weekly, monthly reports on the operations, competitor activities
•    Prepare the budget and plan for after sales service, incorporates the marketing or promotion activities decided for the brand. Ensure the desired balance is achieved between retail, warranty and internal service revenues through regular plan monitoring and target setting
•    Review progress of service jobs on a daily basis to ensure timely and quality work and to resolve any critical issues or problems. Ensure quality and consistency in the process of customer handling from the point of first meeting to the point when the vehicle is handed over after servicing
•    Liaise with principals in an appropriate level to ensure proper communication specially with regards technical support, goodwill contributions and customer issues as they arise
•    Positively contribute to the overall objective of Aftersales with respect to the customer service index and profit objectives; And to the Process of continuous improvement

Candidate Requirements

•    Bachelor’s degree in Mechanical Engineering, preferably with Automotive specialization
•    10 years’ experience in a similar position, preferably in Mechanical and Bodyshop experience
•    Strong organizational skills, detail oriented, and the ability to handle multiple priorities
•    Excellent people management skills
•    Planning, organising and leadership abilities
•    Team player

Education

Long Description

Job Summary

Creation of product as well as non-product content, on website based on provided product details, manuals, marketing materials.

Job Responsibilities

• Researching online for product’s most important technical and non-technical specifications, images, videos, etc. to ensure content appeals to a customer’s need, wants and interests.
• Applying keyword research to optimize content based on customer search behavior
• Implementing searchable keywords in content to improve search visibility and generate traffic to website.
• Creating unique content for a wide variety of products based on SEO content recommendations.
• Working on categories and attributes of products to make sure all are presentable in a timely and good manner.
• Ensuring quick turnaround time and push of products live onto the website in line with business expectations
• Uploading and cross checking the overall layout of product content.
• Writing blog articles that enhance customers’ online shopping experience from the website.
• Building a kind of authority for the website by linking keywords in blog articles to product pages to attract customers and prompt them to buy from the website.
• Updating product categorization from time to time according to customers’ new life experiences.
• Creating specification rich attribute sets
• Aligning with SEO Agency
• Producing online videos creation, info graphics / etc.

Candidate Requirements

Behavioural:

• Communication Skills: To listen, respond constructively to other team members and give support for others’ tasks and projects. To seek opportunities to work on teams as a means to develop knowledge and performance.
• Performance Management: To set specific goals along with timelines and development plans for accomplishment. To clarify expectations about what will be done and how. To notify his/her manager about any problems that affect the ability to complete set targets.
• Team Player Role: To encourage and facilitate cooperation and trust. To promote team spirit, commitment, and group identity. To work with others to achieve shared goals.
• Creativity: To ensure that content is appealing to target audience. To come up with creative designs & writing style templates for the website.

Functional:

• IT Competency: Working knowledge of MS Office applications with knowledge on content creation on e-commerce platform such as Magento.
• Industry Knowledge: Good knowledge of products, competition and trends
• SEO: Basic – intermediate knowledge about SEO and how to do keyword research to optimize product pages online.
• Writing and Reading skills: Proficiency level is preferred (English and Arabic).

Min 1-2 years’ experience.

Experience working within a retail ecommerce environment (preferred).

Education