Long Description

Job Summary

Develops new prospects and corresponds with existing customers to increase sales of a retailer’s products and/or services.

Job Responsibilities

• Deliver on sales and customer satisfaction objectives
• Maintains good relationships with customers by meeting and exceeding their expectations
• Answers customers’ questions on the phone or introduces or refers callers to the appropriate person
• Ensures customers’ awareness of all products and services available
• Resolve complaints with sensitivity and involve others when needed
• Addresses customer hesitation and resistance
• Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle
• Ensures that the details of all vehicle transactions are accurately documented and registered
• Conducts a memorable hand over with the customer
• Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing)
• Prospects for new customers
• Captures prospect information and maintains a prospect database
• Communicates with customers periodically to ensure that positive relationships are maintained
• Follow the Order-to-Delivery process to ensure customer satisfaction

Candidate Requirements

• 2 – 4 years of experience in the sales field or in the hospitality sector
• Bilingual – good command of both English and Arabic
• Ability to solve practical problems
• Excellent communication and interpersonal skills
• Customer oriented and enjoys interaction with people
• Posses high level of selling and convincing skills
• Team Player

Education

Long Description

Job Summary

The Job Purpose of a Business Administrator will be to provide administrative support to Management along with other secretarial duties.

Job Responsibilities

• Typing of all correspondence i.e. letters, memos, schedules, agendas, etc.
• Handling independent business correspondence for the division (incoming and outgoing)
• Directing incoming telephone calls to the appropriate recipient
• Manage, organize and update relevant data, maintain a proper filing system
• Organizing all business operations related events i.e. training, team meeting etc.
• Organizing travel and hotel reservations for business trips from and visitors to, the division as well as visa processing
• Responsible for preparing employees change of status forms and recruitment requests (new appointments, terminations, resignation)
• Coordinating with personnel office especially in residence related matters
• Coordination of tasks, projects and staff across various locations in Kuwait (warehouses, offices, suppliers, business partners and other facilities)
• Responsible for division’s stationery requirements
• Responsible for the division’s time sheet, tracking and resolving of various matters etc.

Candidate Requirements

• Excellent communication skills in English are a must
• Solid knowledge of wider Kuwait
• At least 1 to 2 years work experience in a similar administrative role
• Planning and organizational skills
• Good computer knowledge and skills (Outlook – Microsoft Word – Excel – PowerPoint – Internet)
• Must be self-motivating, driven, initiative and able to work independently and against tight deadlines
• Must be able to multitask, handle demanding customers (internal and external), liaise with different individuals across different departments and functions, and be able to work systematically, accurately and with strong time management skills

Education