Burgan Bank profile
Burgan Bank is a Kuwaiti conventional bank regulated by the Central Bank of Kuwait. Its head office is on Abdullah Al-Ahmad Street in Block 1 of Sharq, behind the Boursa Kuwait building. Burgan is a subsidiary of KIPCO Group, and its website gives separate details for retail and corporate customers.
This page gives the head office address, the contact channels, day-by-day working hours, the Ramadan timetable and the bus routes documented on KuwaitBusRoute for the Sharq area.
Quick facts
- Bank type: Kuwaiti conventional bank
- Head office: Abdullah Al-Ahmad Street, Block 1, Building 22, Sharq, Kuwait City
- Postal address: P.O. Box 5389, Safat 12170
- Customer service: 1804080
- Head office telephone: +965 2298 8000
- Email: info@burgan.com
- Corporate enquiries: corpinfo@burgan.com
- Website: burgan.com
About Burgan Bank
Burgan Bank was established in 1977, and a company profile describes it as a wholly owned subsidiary of KIPCO Group. The bank says it runs 28 retail branches across Kuwait, as well as dedicated corporate locations.
It describes its corporate network as the head office and Shaheed Tower in Kuwait City, together with the Sabhan branch, which also serves B-Dinar payroll customers. Corporate clients can use the retail network for routine transactions.
Head office address and location
The Central Bank of Kuwait gives the address as Sharq, Abdullah Al-Ahmad Street, Block 1, Building 22, with the postal address P.O. Box 5389, Safat 12170. Some other directories describe the building as Plot 21, so the building number varies between sources.
A directory describes the head office as behind the Boursa Kuwait building. The map pin stored for this listing comes from a business directory.
Contact information
| Channel | Details |
|---|---|
| Customer service | 1804080 |
| Head office telephone | +965 2298 8000 |
| Head office (Central Bank listing) | +965 2243 9000 |
| General email | info@burgan.com |
| Corporate enquiries | corpinfo@burgan.com |
| Client complaints unit (as listed by a directory) | CCU@burgan.com |
| Fax | +965 2243 9972, +965 2298 8502 (Central Bank of Kuwait listing) |
| Website | burgan.com |
| Social media (listed by a directory) | BurganBank on Facebook, BurganBankKuwait on Instagram, BurganBankGroup on X |
| Postal address | P.O. Box 5389, Safat 12170, Kuwait |
Burgan’s website lists the customer line 1804080 and the head office number +965 2298 8000, with the email addresses info@burgan.com and corpinfo@burgan.com for corporate enquiries. The Central Bank of Kuwait lists the head office numbers +965 2298 8000 and 2243 9000.
A directory also lists a client complaints unit address and social accounts for the bank. Confirm those on the bank’s own site before relying on them.
Working hours Burgan Bank
Normal working hours, day by day
| Day | Head office and standard branches |
|---|---|
| Sunday | 8:30 AM to 3:00 PM |
| Monday | 8:30 AM to 3:00 PM |
| Tuesday | 8:30 AM to 3:00 PM |
| Wednesday | 8:30 AM to 3:00 PM |
| Thursday | 8:30 AM to 3:00 PM |
| Friday | Closed at ordinary branches |
| Saturday | Closed at ordinary branches |
A business directory gives the head office’s hours as Sunday to Thursday, 8:30 AM to 3:00 PM, which matches the standard banking day in Kuwait. Retail branches may keep different hours, with some in malls and commercial centres operating morning and evening shifts.
The bank’s branch locator is the authoritative source for the schedule of an individual branch. Visit National Bank of Kuwait (NBK) | iiQ8
Working hours in Ramadan Burgan Bank | Kuwaiti conventional bank
| Branch type | Ramadan hours |
|---|---|
| Head office and single-shift branches (residential and commercial areas) | Sunday to Thursday, 10:00 AM to 1:30 PM |
| Branches inside shopping malls (two shifts) | First shift 11:00 AM to 3:30 PM; second shift 8:00 PM to 12:00 midnight; Friday excluded |
| Airport branches | Around the clock, with the schedule set by each bank |
| Friday and Saturday | Closed at ordinary branches |
These Ramadan hours were announced for Ramadan 2026 by the Secretary-General of the Kuwait Banking Association, following a circular from the Central Bank of Kuwait. She said hours may vary slightly from one bank to another, depending on each bank’s arrangements, iftar and fasting times and mall opening hours. The timetable for the next Ramadan will be announced before the month begins, so check the bank’s website or social accounts, and treat these times as a guide until then.
Public holidays Burgan Bank Kuwait
Branches close on official public holidays, although ATMs, cash-deposit machines and digital banking stay available, and a few airport or mall branches may keep special hours. Announcements are normally made by the bank and the Kuwait Banking Association before each holiday, so check the bank’s website or social accounts before you go.
Banking services
Burgan offers retail and corporate banking. Its website lists branch services such as cash deposits and withdrawals, transfers, currency exchange, account opening, credit-card applications, loans and cheque-related services.
On the corporate side it offers dedicated corporate locations, and corporate clients can use the retail network for routine transactions. Check the product pages for eligibility and fees.
Branches
Branches and ATMs
Burgan says it operates 28 retail branches across Kuwait. Its corporate locations are the head office, Shaheed Tower in Kuwait City and the Sabhan branch.
Because the retail network changes, use the branch locator on burgan.com for current addresses and hours.
How to reach the head office by bus Burgan Bank Kuwait
The head office is in Block 1 of Sharq. KuwaitBusRoute’s pages for Kuwait Bus 17 (Sharq to Salmiya) and Kuwait Bus 51 (Sharq to Jleeb) start in Sharq, and Bus 17 lists Sharq Police Station and Darwazah among its stops.
The CityBus Kuwait City Express loop lists Souq Al Kabeer, Sharq Police Station and Al Amiri Hospital, and you can browse all Sharq bus routes. None of these pages names Abdullah Al-Ahmad Street itself. Bus numbers, routes and stops change, and none of these pages names a stop at the bank’s door, so check the route page and the nearest stop before travelling. For fares and cards, see the Kuwait bus pass guide, and for every route see Kuwait bus routes and numbers. More local routes are listed on KuwaitBusRoute.
Before you visit Burgan Bank Kuwait
- Check the branch locator for the hours and services of the branch you need.
- Use 1804080 or the email addresses for simple questions.
- Bring your Civil ID and any documents the service requires.
- Branch hours, services, telephone numbers and temporary closures change, so use the bank’s live branch finder before you travel.
Map and directions
The head office is on Abdullah Al-Ahmad Street in Block 1 of Sharq, behind the Boursa Kuwait building. We have not verified parking. The map pin stored for this listing comes from a business directory and may not match the address exactly, so compare it with the address before you set out.
Find the Burgan Bank head office on Google Maps
Reviews and customer feedback
We do not copy customer reviews onto this page, because ratings and comments change all the time. To read or write reviews of the Burgan Bank head office, open the Google Maps listing: search for the Burgan Bank head office on Google Maps. Reviews of one branch say little about another, so look for the branch you plan to use.
If you have a problem with the bank, contact the bank first through the channels in the contact table above. If it is not resolved, the Central Bank of Kuwait runs a consumer-protection service, listed on its website as 1864444, and publishes the Central Bank of Kuwait’s page for complaints against banks.
Frequently asked questions
Where is the Burgan Bank head office?
Abdullah Al-Ahmad Street, Block 1, Building 22, Sharq, Kuwait City, with the postal address P.O. Box 5389, Safat 12170.
What is Burgan Bank’s phone number?
1804080 for customer service, and +965 2298 8000 for the head office.
What are Burgan Bank’s working hours?
Standard hours are 8:30 AM to 3:00 PM, Sunday to Thursday, with Friday and Saturday closed at ordinary branches. Some branches differ.
What are the hours in Ramadan?
For Ramadan 2026 the Kuwait Banking Association announced 10:00 AM to 1:30 PM at head offices and single-shift branches, and two shifts at mall branches.
How many branches does Burgan Bank have in Kuwait?
The bank says it has 28 retail branches, plus corporate locations.
Is Burgan a conventional or an Islamic bank?
Conventional. The Central Bank of Kuwait lists it among the five conventional Kuwaiti banks.
When was Burgan Bank established?
In 1977.
Where is the head office on Google Maps?
Use the Google Maps link in the map section of this page and compare the pin with the address.
Arabian ITS | Arabian Information Technology Solutions Company
Special Needs Branches:
Six Burgan branches are dedicated to serving customers with visual, hearing or physical disabilities. These branches are equipped with customized facilities to accommodate and facilitate banking for customers with special needs.
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Fahad Al Ahmad Branch
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Adailiya Branch
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Bayan Branch
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Khaitan Branch
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Jahra – Qasr Branch
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Al-Qusour (Al-Qurain Branch)
Features:
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ATMs with Braille Keyboards & Audio Guidance Providing secure, independent transactions for visually impaired customers
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Sign Language Assistance – Trained staff available to support customers with hearing impairments
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Wheelchair Accessibility – Full wheelchair access, with wheelchairs available at all dedicated branches
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Reserved & Clearly Marked Parking Spaces – Ensuring easy and convenient access
Benefits:
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Appropriate access for people with special needs.
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Braille keyboard for the visually impaired.
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Headphone jack for voice command, with audio instructions on how to complete each transaction.
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Private glass rooms ensure privacy for each user.
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ATMs which have braille keyboards and earphones, enabling visually impaired customers to withdraw money and such ATMs have special branding and enclosures to ensure the physical wellbeing of our customers.
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ATMs have audio reception or sending while placing this machine in a glass room providing privacy for the user and opened via the card
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Staff trained to provide services in sign language, for assisting impaired customers
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Wheelchair access to branches and wheelchairs availability (in all our dedicated branches)
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Reserved and clearly marked parking spaces
Information checked against the Central Bank of Kuwait’s list of regulated banks, the bank’s own website, the Kuwait Banking Association’s Ramadan 2026 announcement and secondary directories, October 2026. Please confirm hours, services and branch details with the bank before visiting.