Job Summary

To establish the strategy and direct staff to achieve operational and profit objectives in the market. Direct the resources to maximize operational efficiency.

Job Responsibilities

• Manage the business planning process, including the development and implementation of the operating strategy to ensure sales growth and unit development targets are achieved
• Achieve profit objectives by leading / directing subordinates to attain targets in their assigned areas. Provide input on annual capital expense planning and execute accordingly
• Achieve sales objectives by leading / directing the teams to attain targets in their assigned areas.Direct implementation of area marketing plans.Monitor and react to market conditions to maximize sales and profits and minimize competitor intrusion
• Drive profitability by focusing on top line sales and other P&L items such as food cost, labour cost, utility cost, etc.
• Ensure total customer satisfaction by adherence to all Costa Coffee’s Company operating standards, procedures and systems
• Ensure all food safety procedures are executed to company policies and local health / sanitation regulations; take corrective action as appropriate. Safeguard the cash and physical assets
• Manage customer complaints / feedback in coordination with person-in charge in regards to the type of complaints/feedback
• Manage the effective development and utilization of operations team to maximize their contribution and future career growth.Achieves manpower and turnover goals. Assures development of teams in coordination with HR through effective training and performance management systems
• Will be responsible for Driving Succession Planning in coordination with HR & Training
• Coaching and mentoring restaurant management team so that they are focused on delivering desired results

Candidate Requirements

• 10+ years’ experience in restaurant management, including experience in overseeing multi-location operations; or equivalent combination of education and experience
• Thorough knowledge of restaurant operations, local market business practices, local laws and regulations, marketing, training, human resources effectively within the franchise organization

Education

Long Description

Job Summary

Jobs at this level are responsible for working closely with the marketing teams within Automotive group, analyzing the stock levels, consolidating requirements, conducting bids on Ariba, negotiating with suppliers, following up on receiving items and handling claims against suppliers. Work is done under intermittent supervision.

Job Responsibilities

•    Adheres to all processes and procedures set
•    Reviews incoming requirements from marketing teams of the automotive group and ensure the correct and quality parts are available when needed.
•    Work closely with marketing teams and clearly establish detailed specifications of the items to be procured.
•    Enter details into the Ariba system and create an event for suppliers to participate and bid.
•    Ensure the participating suppliers are clearly aware of the specs, lead time and payment terms plus other terms and conditions to avoid any conflicting issues at later stages.
•    Maintains data to facilitate good forecasting and reasonable inventory levels.
•    Create & scope of all the necessary purchases by each brand and this needs to be regularly reviewed and updated
•    Initiate and participate in Inventory audit process. Follows-up and closes audit findings and manage document filing.
•    Reviews sales and stock levels on an item-by-item basis and report details for management analysis.
•    Assists in forecasting the periodical demand on items.
•    Ensures maintenance of stock levels by re-ordering stock when necessary – i.e. place order, receive suppliers confirmation and make firm purchase order.
•    Checks and process suppliers’ claims and follow-up by prompt settlements of bills.
•    Maintains all confidential matters related to costs, suppliers, prices and rebates.
•    Updates MIS with suppliers’ invoices / orders and originate part numbers for new products.
•    Raises claims against suppliers/ insurance for shortages and excesses, defective and damaged goods

Candidate Requirements

•    Bachelor Degree in a related field.
•    4-5 years of relevant experience.
•    Good knowledge of inventory planning, procurement & control systems
•    Organization and planning skills.
•    Excellent communication skills (Arabic & English)
•    A positive, can-do attitude
•    Good computer skills.

Education

Job Summary

The  Business Analyst purpose is to maintain and organize existing dashboards, develop new dashboards and supporting various functions through analysis and analytics. The role involves handling diverse data sets, including inventory, customer, sales, cost data.

Job Responsibilities 

• Convert data into actionable insights, emphasizing attention to detail and data fidelity.
• Automate Excel reporting into dynamic tableau dashboards.
• Conduct in-depth data mining and analysis, applying statistical techniques and data mining methods.
• Collaborate effectively with engineering, analytics and business teams.
• Generate insights and actionable recommendations for business decision-making.
• Present findings and visualization clearly and concisely to stakeholders.
• Develop visually appealing charts, graphs and interactive dashboards using Tableau.
• Collaborate with cross-functional teams to understand reporting requirements and deliver accurate reports.
• Ensure data accuracy and integrity through quality checks and validation techniques.
• Identify and resolve data quality issues, working closely with IT or data engineering teams.
• Design and maintain data models, databases, and data integration processes.
• Perform data analysis – Extraction, manipulation and summarization on retail sales, financial data.

Candidate Skills and Qualifications:

• Bachelor’s degree, preferably in IT or other analytic discipline, or equivalent experience
• Technical skills – Proficiency in SQL / Python, Microsoft Excel, Tableau or PowerBI, Alteryx and statistical analysis tools and techniques.
• 3+ years of experience in hands on Analytics, dash-boarding, querying
• Strong Analytical skills – has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem.
• Knowledge of retail and finance is an added advantage
• Extensive experience using SQL Queries and Data visualization / reporting tools
• Adept in understanding the data structure, flow and optimizing the existing queries