Service Design, IT Service Continuity Management in ITIL, ITIL Course
Service Design, IT Service Continuity Management in ITIL, ITIL Course
Service Design
IT Service Continuity Management
Introduction
The IT Service Continuity Management process ensures that the required IT facilities can be recovered after a disaster within the required and agreed business time scales.
Purpose
The purpose of IT Service Continuity Management (ITSCM)is to support the overall Business Continuity Management process by ensuring that the required IT infrastructure and the IT service provision can be recovered within required and agreed upon business timeframes.
It plays a role in raising awareness of continuity and recovery requirements, and to justify and implement Business Continuity Management process and Business Continuity Plans.
Objectives
Objectives of IT Service Continuity Management (ITSCM) are:
• Maintain a set of IT Service Continuity Plan and …
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