The Service Lifecycle ITIL, information technology infrastructure library

ITIL V3 contains – The Service Lifecycle ITIL detailed descriptions of 26 ITIL processes, arranged along the service lifecycle:

• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement

The Service Lifecycle

Service Strategy
Strategy generation
Financial management
Service portfolio management
Demand management

Service Design
Capacity, Availability, Info Security Management
Service level & Supplier Management

Service Transition
Planning & Support
Release & Deployment
Asset & Config management
Change management
Knowledge Management

Service Operation
Problem & Incident management
Request fulfillment
Event & Access management

Continual Service Improvement
Service measurement & reporting
7-step improvement process