Online Payment Billing Services Ministry of Electricity and Water e-Services

Online Payment Billing Services
– Online payment
– Bill payment request (For a premise or building)
– Bill payment request for all registered buildings by customer name
– Premium payment for debt acknowledgment
– Bill installation request
– Inquire about debt acknowledgment data
– Restore a service disconnected due to bills non-payment
– Disclaimer certificate request for a premise
– Disclaimer certificate request for a customer
– Request for subsidies

Electricity Services – Install a new electricity current
– Increase the electricity current
– Transfer an electrical meter and cable
– Temporary electrical current
– Cable, antenna line and station relocation service
– Remove an electrical meter and cable request for a demolishing purpose
– Restore the electricity current

Water Services
– Install water to a new building
– Add a water supplier for an existing building
– Increase an existing water supplier capacity
– Transfer a water supplier
– Install the water service temporarily
– Disconnect the water service

Meter Services
– Register a meter in a new customer name
– De-register a meter for a premise departure
– Pay a meter insurance
– Refund a meter insurance
– Add or delete electricity meters
– Add or delete water meters
– Report a meter malfunction

Street Lighting Services
– Repatriate street lighting equipment

​Other services
– Payment of online transaction fees
– Approval request for air conditioning
– SMS service subscription
– Suppliers registration services
– Permits issuing system

Inquires and Complaints
– Inquire about online service status
– Update customer’s data
– Lodge a complaint of online service delay
– Lodge a complaint against bill validity and meter reading