Vacancy for : Customer Service and Online Sales Manager:
Key requirements:
- Delivering a comprehensive service to inquiring customers
- Possibly delegating certain customer inquiries to specific teams
- Managing a large number of incoming calls and emails
- Managing customers’ queries and complaints in the most convenient manner to the customers.
- Keeping a record of customer interaction and details of actions taken
- Communicating with internal teams to discuss targets with customers
- Generating sales leads, building sustainable relationships where necessary
- Monitor the online day to day activities.
- Checks all sites over all performance.
- Establish an online sales department.
- Establish working on customers in Kuwait and outside Kuwait
- Need great attention to detail to spot trends and important information in data and statistics, and to find areas where improvements could be made to maximize sales
- Utilize knowledge of data and market trends to develop strategies, which requires good analytical skills.
- Use online portals of sales like Talabat, deliveroo etc to study and analyse how to attract the customer with the product.
send CV’s to
hrkwt31@gmail.com
and in the subject line mention the Position name. (mandatory)
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