Vacancy for Customer Service, Online Sales Manager, Kuwait, iiQ8jobs

 

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Vacancy for : Customer Service and Online Sales Manager:

Key requirements:

  • Delivering a comprehensive service to inquiring customers
  • Possibly delegating certain customer inquiries to specific teams
  • Managing a large number of incoming calls and emails
  • Managing customers’ queries and complaints in the most convenient manner to the customers.
  • Keeping a record of customer interaction and details of actions taken
  • Communicating with internal teams to discuss targets with customers
  • Generating sales leads, building sustainable relationships where necessary
  • Monitor the online day to day activities.
  • Checks all sites over all performance.
  • Establish an online sales department.
  • Establish working on customers in Kuwait and outside Kuwait
  • Need great attention to detail to spot trends and important information in data and statistics, and to find areas where improvements could be made to maximize sales
  • Utilize knowledge of data and market trends to develop strategies, which requires good analytical skills.
  • Use online portals of sales like Talabat, deliveroo etc to study and analyse how to attract the customer with the product.

send CV’s to

hrkwt31@gmail.com

and in the subject line mention the Position name. (mandatory)


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