Job Summary

To establish the strategy and direct staff to achieve operational and profit objectives in the market. Direct the resources to maximize operational efficiency.

Job Responsibilities

• Manage the business planning process, including the development and implementation of the operating strategy to ensure sales growth and unit development targets are achieved
• Achieve profit objectives by leading / directing subordinates to attain targets in their assigned areas. Provide input on annual capital expense planning and execute accordingly
• Achieve sales objectives by leading / directing the teams to attain targets in their assigned areas.Direct implementation of area marketing plans.Monitor and react to market conditions to maximize sales and profits and minimize competitor intrusion
• Drive profitability by focusing on top line sales and other P&L items such as food cost, labour cost, utility cost, etc.
• Ensure total customer satisfaction by adherence to all Costa Coffee’s Company operating standards, procedures and systems
• Ensure all food safety procedures are executed to company policies and local health / sanitation regulations; take corrective action as appropriate. Safeguard the cash and physical assets
• Manage customer complaints / feedback in coordination with person-in charge in regards to the type of complaints/feedback
• Manage the effective development and utilization of operations team to maximize their contribution and future career growth.Achieves manpower and turnover goals. Assures development of teams in coordination with HR through effective training and performance management systems
• Will be responsible for Driving Succession Planning in coordination with HR & Training
• Coaching and mentoring restaurant management team so that they are focused on delivering desired results

Candidate Requirements

• 10+ years’ experience in restaurant management, including experience in overseeing multi-location operations; or equivalent combination of education and experience
• Thorough knowledge of restaurant operations, local market business practices, local laws and regulations, marketing, training, human resources effectively within the franchise organization

Education

Job Summary

The Payroll Officer will be responsible for maintenance and support of payroll activities within Alghanim Industries

Individuals working in this team need to have a high degree of customer focus, be flexible, enjoy working in a team environment and have a high level of attention to detail.

Job Responsibilities

•    Administration and record keeping of attendance/leaves (all kinds), Over Time, bonuses, etc.
•    Familiarity with Kuwaiti labor regulations and PISS requirements.
•    Checks pay results for accuracy of payroll runs.
•    Familiar with Bank processes for opening labor bank accounts.
•    Responsible for the proper entry, storage, update and security of employee personal data, updating personnel files and employee status changes.
•    Manage the filling process of different documents.
•    Preparation of travel authorizations, salary certificates, etc.
•    First point of contact for all payroll issues
•    Any other duties/ projects assigned by Payroll Manager from time to time.

Candidate Requirements

•    A minimum of 3 year professional experience working on ERP Payroll systems.
•    High level of attention to detail ensuring data is accurate and precise.
•    The successful candidate will have access to sensitive information so a high degree of confidentiality is required.
•    Strong communication and customer facing skills, able to respond appropriately to employee queries.  Arabic language skills would be an advantage.
•    A high degree of energy, enthusiasm and flexibility.
•    Highly organized and able to plan work and manage priorities.
•    Well versed with Kuwait Labor law.
•    Educated to university degree level, preferably from a business related program, HR qualifications preferred but not essential.