Long Description

Job Summary

The Gaming Consultant is responsible for enhancing the gaming section’s customer experience by providing expert advice on gaming accessories, consoles, and products. He/She is responsible for assisting customers visiting the showrooms, promoting XCITE available products, using upselling techniques to ensure maximized exposure of all product offerings, and providing feedback on consoles and PCs, top selling games, accessories, and any other gaming product offerings.

Job Responsibilities

The role of the Gaming Consultant will include but not be limited to the following responsibilities:

• Stay informed and up to date on all gaming news, new releases, and build knowledge on all hardware platforms or online games.
• Ensure customers of the gaming section are attended to and provided with all required assistance.
• Provide feedback on gaming consoles and other hardware and answer customer questions.
• Provide feedback on top charting games, accessories and answer customer questions pertaining to these items/products.
• Responsible for the look and feel of the gaming section and ensure all items are available and stocked.
• Provide customers with information on related products available in store to ensure upselling opportunities are maximized.
• Complete daily routine checks of product pricing displays and merchandising guidelines.
• Conduct weekly competitors visit and report on pricing/range variations.
• Report on damaged display, disconnected and dis-functional items to section head.
• Maintain and stage a gaming demonstration area within the store for key software releases, and demo games to customers when appropriate.
• Contribute to team effort by cross-selling and helping to achieve store KPIs.
• Keeping all company information, including sales figures, strictly confidential.
• Report to the Showroom Supervisor and ensure that the employee Code of Conduct and HR policy are followed and upheld in stores.

Candidate Requirements

Education
A High School degree is required.

Experience
0 – 1 years of experience in retail industry.

Required Competencies

• Customer Focus
• Strong Communication and Listening Skills
• Drive for Results
• Learning Agility

Education

Job Summary

The job holder will be integral part of the finance team providing clear, accurate and insightful business/financial analysis.  They job holder will also contribute to business planning and be included in project work and or specialist ad hoc reporting.

Job Responsibilities

•    Build an understanding of the value drivers of the business
•    Create analytics around key performance indicators to facilitate qualitative reporting.  These may include:
o    Business performance
o    Balance scorecard
o    Business development opportunities
o    Budgets and forecasts
o    Market and revenue analysis
o    Promotions and pricing
o    Capital expenditure approvals
o    Cash flow and working capital
o    Cost level analysis
o    Customer profitability
•    Provide clear analysis to incorporate within the monthly reports designed to allow management to understand key continuing and developing trends
•    Provide support in the business planning and forecasting processes
•    Liaise with business managers in areas of expertise and through confident and clear communication develop a trusted partner status through high quality support and decision aiding analysis

Candidate Requirements

•    Professionally Qualified – CA/CPA/CMA/MBA or equivalent.
•    2-4 years of post-qualification professional experience within finance
•    Strong analytical skills; should be capable of identifying and interpreting key business drivers.
•    Sound knowledge of financial and management accounting concepts.  Previous experience with ERP systems is desirable.
•    Self-starter, able to work across functions and in teams.  Results-driven, with the ability to perform on unstructured assignments
•    Positive attitude and flexibility to work in a multicultural environment
•    Fluency in English; strong verbal and written communication skills.
•    Proficient in Excel and PowerPoint.