Kuwait New Jobs | iiQ8 Vacancies| Customer Service Representative, Digital & Social Media Coordinator
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Kuwait New Jobs | iiQ8 Vacancies| Customer Service Representative, Digital & Social Media Coordinator
Dear All Kuwait New Jobs | iiQ8 Vacancies| Customer Service Representative, Digital & Social Media Coordinator
Digital & Social Media Coordinator
Location: KW Kuwait New Jobs
Company: Alghanim Industries
Long Description
Job Summary
The coordinator will assist the GTRC divisions in aligning design visuals to help GTRC branding and products.
Job Responsibilities
- Coordinate and manage design projects from start to finish, ensuring timely completion and adherence to project requirements.
- Collaborate with the Graphic designers, clients and agencies to understand more our needs and projects objectives.
- Maintain consistency in design elements, such as logos and color palettes to uphold a cohesive brand identity.
- Revise design deliverables to ensure quality and compliance with our brand guidelines.
- To coordinate with the social media team and graphic designer to create engaging, appealing social media outdoor videos to be posted for social media platforms.
Candidate Requirements
Adobe Photoshop & Illustrator
InDesign
Microsoft Office
Team work skills
Communication skills
Creativity and creative thinking
Time management
Problem solving
0-1 years experience in social media or related field
Education
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Customer Service Representative – Credit
Location: KW
Company: Alghanim Industries
Long Description
Job Summary
The Customer Service Representative – Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI’s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.
Job Responsibilities
• Processing all credit transactions for electronics, Furniture and online.
• Validate and ensure documentation compliance, and authenticity.
• Assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.
• Ensure accuracy of all calculations.
• Follow-up on approval of credit applications, transactions, exceptions and other related processes to ensure that SLA’s are met on all fronts.
• Ensure that the Individual monthly sales targets is met.
• Ensure that the company standard for customer satisfaction is met and maintained.
• Selling related Easy Credit products and Services
• Credit collection & instalment payment from customers including Down-Payments, early settlements, Overdue, legal and late payment charges collection.
• Issuing Clearance certificates and Deals certificates for normal transactions ( not legal – no early settlement )
• End-Of-Day Transactions batches.
• Cash and K-Net reconciliation at End-Of-Day Batches
Candidate Requirements
• 0 – 2 years of experience.
• 2-year Diploma in a relevant field.
• Customer-centric attitude.
• Excellent communication skills.
• Basic computer skills.
• Bi-lingual (Arabic/English) preferred.
Education
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