Call Center Agent, iiQ8 Job Vacancy, Alghanim Kuwait Careers

 

Subscribe for updates!

Loading

Call Center Agent

Location: KW

Company: Alghanim Industries

Job Summary

Call Centre Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction

Job Responsibilities

  • Comply with staffing schedules and break allowances
  • Provide customers with accurate information at all times
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time
  • Create complaint tickets correctly, in adherence with policies and procedures
  • Update the database with the most recent customer information
  • Handle stressed, angry and confused customers in the most positive way possible
  • Escalate cases that require intervention by Shift in Charge or Call Centre Manager.

Candidate Requirements

  • Prior experience in a customer service role
  • Good communication skills
  • Able to communicate in Arabic and English
  • Good computer skills


Assistant Store Manager, Q8 Job Vacancy, iiQ8, Situation Vacant Alghanim


iiQ8 Job Vacancy, Alghanim Kuwait Careers, Customer Service Representative


iiQ8 Job Vacancy, Alghanim Kuwait Careers, Operations Specialist, iik


iiQ8 Job Vacancy, Customer Service Representative, Alghanim Kuwait Careers


Q8 Job Vacancy, Costing Clerk, iiQ8, Situation Vacant Alghanim


KOC Project Jobs in Kuwait, iiQ8 Situation Vacant, Training, Telecommunication


Indian Embassy Vacancy for Driver, iiQ8, Kuwait Jobs


IT Service Desk Job Vacancy, iiQ8, IT Analyst, Q8 Alghanim Jobs


iiQ8 News

Spread iiQ8

April 25, 2021 1:43 PM

9986 days, 19 hours

Listing ID 60960854692decaf 17 total views, 0 today

Comments