Subscribe for updates!
Customer Service Representative
Company: Alghanim Industries
The Customer Service Representative is responsible for improving the quality of services provided at Alghanim business functions. The job roles focused on taking preventative measures to deal with customers’ concerns and issues, being proactive prior to occurrence of problems and complaints. It also focuses on gently handling abused customers and defusing customer’s anger, demonstrating thoroughness in solving problems with great follow-up, the job roles also include demonstrating great knowledge of specialization of different Alghanim domains and functions.
- Answers customers’ queries
- Understands and fulfil customer needs and requirements.
- Maintains positive attitude during customers’ interactions.
- Ensures sales activities are handled in line with Alghanim policy.
- Supports in solving customer concerns/complaints.
- Works in coordination with Section Heads to provide excellent customer service.
- Keeps all company information including sales figures strictly confidential
- Follows Alghanim policies and guidelines
- Demonstrates high problem solving skills
- Practices high knowledge of Alghanim major functions and responsibilities
- Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.
- Being aware of business KPIs and objectives
- Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…
- Contributes to cost control and minimizing theft measures
- Strong English and Arabic language capabilities
- Strong communication, presentation and interpersonal skills
- Solving problem skills
- Vaccines and the diseases they prevent, iiQ8, List of Vaccines
- First day of Eid Al-Fitr 2021, iiQ8, Ramadan 2021 Eid Al Fitr in Kuwait
- iPhones Best price in Grand, iiQ8, iPhones Offers in Kuwait
- 24th April 2021, Kuwait Corona Update, iiQ8, COVID-19
- Kuwait suspends commercial flights from India, iiQ8
- 23rd April 2021, Kuwait Corona Update, iiQ8, COVID-19
- Track your next City Bus arrival , iiQ8, Kuwait Citybus App
- Free Medical Tele-Consultations Panel by Embassy in Kuwait, iiQ8
- Feedback forms & Boxes – Outreach to the Indian Embassy, iiQ8
- Online Registration to address issues of Stranded Indians, iiQ8
- Possibility of Opening of Kuwait Airport by 1st July, 2021, iiQ8 Info
- Indian Embassy to help nationals return to Kuwait, iiQ8
- 22nd April 2021, Kuwait Corona Update, iiQ8, COVID-19
- Are you Unhappy? Are you miserable? iiQ8 Yoga, SadhguruVoice
- How Much Water Should I Drink Every Day? , iiQ8 Yoga, SadhguruVoice
Search Classified Ads
Popular Ads Today
- Urgently required Accountant, iiQ8 Jobs, iik classifieds (3 views)
- we offer all kinds of loans like Personal loans (2 views)
- Sales Representative required in Kuwait, iiQ8jobs, IndianInQ8 (2 views)
- Kuwait School Vacancy for Teacher, iiQ8 Classifieds (2 views)
- Alghanim Industries required, Furniture Installer, iiQ8jobs, Kuwait job vacancy (2 views)
- Jobs in KOC ( Kuwait Oil Company ) Gas maintenance Project in Kuwait – iiq8 jobs (2 views)
- Multiple Job vacancies in Hajery Company, iiQ8 Classifieds, iik (2 views)
- HR Jobs in Alwazzan Kuwait, iiQ8 Jobs, iik classifieds (2 views)
- DECENT LOANS FOR ALL AT 2% ONLY!!! FAST AND EASY!!! (2 views)