Any Vacancies available, Call Center Agent, Motor Recovery Assistant
Recent Posts
Any Vacancies available, Call Center Agent, Motor Recovery Assistant
Call Center Agent
Location: KW
Company: Alghanim Industries
Long Description
Job Summary
Call Centre Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction
Job Responsibilities
- Comply with staffing schedules and break allowances
- Provide customers with accurate information at all times
- Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time
- Create complaint tickets correctly, in adherence with policies and procedures
- Update the database with the most recent customer information
- Handle stressed, angry and confused customers in the most positive way possible
- Escalate cases that require intervention by Shift in Charge or Call Centre Manager.
Candidate Requirements
- Prior experience in a customer service role
- Good communication skills
- Able to communicate in Arabic and English
- Good computer skills
Education
IT Job vacancies, IT Specialist – Retail, Sr. Call Center Agent
Job Available, Driver Installer, Analyst Projects
Any Vacancies available, Call Center Agent, Motor Recovery Assistant
Motor Recovery Assistant
Location: KW
Company: Alghanim Industries
Job Summary
Trigger point of claims recovers along with an advisor for the recovery team as the only senior officer
Job Responsibilities
• Preparing and sending common survey
• Recovery claims registration
• Claiming with TPL insurance companies or individual
– For TPL insurance companies by sending the copy of complete file documents
– For individuals by calling the first if they refused to pay Enaya we go legal
• Follow ups with TPLs
• Recovery discharges/debit notes collection
• Calculating and maintain recoveries outstanding
• Legal cases reports follow ups
• Claims settlements (backup)
– Collecting invoices from garages and spare parts companies
– Invoice audit and settlements
– Invoice payment via premia
• Claims registry (backup)
– Via calls, emails and walk in customer
• Salvage auction organizer
– inviting buyers to the auction
– follow up with the buyers for payments and salvage ownership transfer
• Claims process (backup)
– Claims registration
– Documentation
– Large los and total loss justifications issuance
– Spare parts quotation requests
• LPO approval and issuance
Candidate Requirements
Candidate Requirements:
• Fluent in Arabic
• Excellent interpersonal and communication skills.
• Proficiency in computer applications.
Education:
• Bachelor’s degree in Commerce/Finance/Accounting from a recognized university.
Job to Job, Accountant, Sales Associate, Risk Management
Any Vacancies available, Call Center Agent, Motor Recovery Assistant
KNPC Job Documentation Assistant | Kuwait National Petroliam Company Vacancies
Disclaimer :
https://www.indianinq8.com is not responsible for content and makes no warranties or guarantees about the products or services that are published.
Apply on your own risk.