HSBC Kuwait profile
HSBC Kuwait is the Kuwait branch of HSBC Bank Middle East Limited. The Central Bank of Kuwait lists it as a foreign conventional bank, and it is on the 37th floor of Al Hamra Tower in Sharq. It serves wholesale banking customers, not the general public.
This page covers the branch, the contact details HSBC publishes, the working-hours position, the separate Ramadan timetable and the bus routes documented on KuwaitBusRoute for Sharq.
Quick facts
- Bank type: Foreign conventional bank (Kuwait branch)
- Address: Al Hamra Tower, Floor 37, Abdulaziz Al Sager Street, Sharq, Kuwait City
- Postal address: P.O. Box 1683, Safat 13017
- Telephone: +965 2223 0722
- Email: kuwait.info@hsbc.com
- Website: business.hsbc.com.kw
- Global Payments Solutions support: Sunday to Thursday, 8:00 AM to 5:00 PM
About HSBC Kuwait
HSBC says that HSBC Kuwait offers a full suite of banking products and services for Wholesale Banking customers, including government-related entities, large local corporates, multinationals and foreign institutions. Wikipedia describes its branch in Al Hamra Tower as offering corporate banking, investment banking, private banking and treasury services.
HSBC Bank Middle East Limited is the regional subsidiary that operates the Kuwait branch. The Central Bank of Kuwait lists it among eleven foreign-bank branches.
Head office address and location
HSBC’s contact page and the Central Bank of Kuwait both give the address as Al Hamra Tower, Floor 37, Sharq, with the postal address P.O. Box 1683, Safat 13017. HSBC’s page names the street as Abdulaziz Al Sager Street, and its about page describes the headquarters as Al Hamra Business Tower, Parcel 14, Plot 8.
The French and German embassies are on the 40th floor of the same tower, which is a useful reference point if you are visiting more than one office.
Contact information
| Channel | Details |
|---|---|
| Telephone | +965 2223 0722 |
| Fax | +965 2223 0733 |
| kuwait.info@hsbc.com | |
| Global Payments Solutions client services | +965 2223 0763; Sunday to Thursday, 8:00 AM to 5:00 PM (excluding public holidays) |
| Global Trade Solutions client services | +965 2223 0747; Sunday to Thursday, 7:30 AM to 3:30 PM (excluding public holidays) |
| Website | business.hsbc.com.kw |
| Postal address | P.O. Box 1683, Safat 13017, Kuwait |
HSBC’s global contact page lists the Kuwait office, its telephone and fax numbers and a general email address. HSBCnet, the bank’s corporate platform, lists separate client-service numbers for payments and trade, with the opening hours shown in the table.
The bank’s Kuwait site also provides corporate account-opening, HSBCnet and contact resources, and it notes updates to its corporate tariffs and charges.
Working hours
Normal working hours, day by day
| Day | Branch hours |
|---|---|
| Sunday | 8:30 AM to 3:00 PM |
| Monday | 8:30 AM to 3:00 PM |
| Tuesday | 8:30 AM to 3:00 PM |
| Wednesday | 8:30 AM to 3:00 PM |
| Thursday | 8:30 AM to 3:00 PM |
| Friday | Closed |
| Saturday | Closed |
We could not find a published counter timetable for the branch, so the table shows the standard banking hours in Kuwait. The more specific figures that HSBC publishes are for its client-service desks: Global Payments Solutions, Sunday to Thursday, 8:00 AM to 5:00 PM, and Global Trade Solutions, Sunday to Thursday, 7:30 AM to 3:30 PM, both excluding public holidays. Telephone the branch before visiting.
Working hours in Ramadan
| Branch type | Ramadan hours |
|---|---|
| Head office and single-shift branches (residential and commercial areas) | Sunday to Thursday, 10:00 AM to 1:30 PM |
| Branches inside shopping malls (two shifts) | First shift 11:00 AM to 3:30 PM; second shift 8:00 PM to 12:00 midnight; Friday excluded |
| Airport branches | Around the clock, with the schedule set by each bank |
| Friday and Saturday | Closed at ordinary branches |
These Ramadan hours were announced for Ramadan 2026 by the Secretary-General of the Kuwait Banking Association, following a circular from the Central Bank of Kuwait. She said hours may vary slightly from one bank to another, depending on each bank’s arrangements, iftar and fasting times and mall opening hours. The timetable for the next Ramadan will be announced before the month begins, so check the bank’s website or social accounts, and treat these times as a guide until then.
This listing is for a foreign bank’s branch in Kuwait. Several of these branches serve corporate and institutional clients, often by appointment, and may not keep a retail counter, so ask the branch whether the Kuwait Banking Association’s Ramadan timetable applies to the service you need.
Public holidays
Branches close on official public holidays, although ATMs, cash-deposit machines and digital banking stay available, and a few airport or mall branches may keep special hours. Announcements are normally made by the bank and the Kuwait Banking Association before each holiday, so check the bank’s website or social accounts before you go.
Banking services
HSBC Kuwait offers wholesale banking: credit and lending, trade, exports, global receivables, payments, liquidity and treasury-related solutions. It is not a retail bank, so individuals cannot use it for an everyday account.
Its corporate clients use HSBCnet for payments and trade services, and the Kuwait site carries resources for corporate account opening.
Branches and ATMs
HSBC operates a single office in Kuwait, on the 37th floor of Al Hamra Tower. It has no retail branch or ATM network in Kuwait.
Wikipedia notes that HSBC has sold retail banking operations in several other Gulf countries, which does not change this wholesale-only position in Kuwait.
How to reach the head office by bus
The branch is in Al Hamra Tower in Sharq. KuwaitBusRoute’s CityBus Kuwait City Express page lists Hamra Tower among its stops, together with Souq Al Kabeer, Sharq Police Station, the British Embassy and Al Soor Tower.
The page for Kuwait Bus 12 (Sharq to Sulaibiya) lists Ahmed Al Jaber Street, Mubarak Al Kabeer Street and Shuhada Street, and you can browse all Sharq bus routes. Bus numbers, routes and stops change, and none of these pages names a stop at the bank’s door, so check the route page and the nearest stop before travelling. For fares and cards, see the Kuwait bus pass guide, and for every route see Kuwait bus routes and numbers. More local routes are listed on KuwaitBusRoute.
Before you visit
- Telephone to arrange an appointment, since the branch serves wholesale clients.
- Expect to register at the tower’s reception and to show identification.
- Branch hours, services, telephone numbers and temporary closures change, so confirm them with the bank before you travel.
Map and directions
Go to Al Hamra Tower, on Al Shuhada Street in Sharq, and ask for the 37th floor. We have not verified parking. The stored map pin is a general Kuwait City position.
Search for HSBC Kuwait on Google Maps
Map note: the pin stored for this listing is a general Kuwait City position and not the bank’s exact location. Use the address above, or the Google Maps link, which searches for the address.
Reviews and customer feedback
We do not copy customer reviews onto this page, because ratings and comments change all the time. To read or write reviews of the HSBC Kuwait office, open the Google Maps listing: search for HSBC Kuwait on Google Maps. Corporate offices often have few public reviews, so read them with care.
If you have a problem with the bank, contact the bank first through the channels in the contact table above. If it is not resolved, the Central Bank of Kuwait runs a consumer-protection service, listed on its website as 1864444, and publishes the Central Bank of Kuwait’s page for complaints against banks.
Frequently asked questions
Where is the HSBC office in Kuwait?
Al Hamra Tower, Floor 37, Abdulaziz Al Sager Street, Sharq, with the postal address P.O. Box 1683, Safat 13017.
What is the HSBC phone number in Kuwait?
+965 2223 0722, according to HSBC and the Central Bank of Kuwait.
What are the HSBC working hours?
We could not find a published counter timetable. Standard banking hours are 8:30 AM to 3:00 PM, Sunday to Thursday. HSBC’s payments desk is open 8:00 AM to 5:00 PM and its trade desk 7:30 AM to 3:30 PM, Sunday to Thursday.
What are the hours in Ramadan?
For Ramadan 2026 the Kuwait Banking Association announced 10:00 AM to 1:30 PM at head offices and single-shift branches. Foreign branches should confirm the arrangements that apply to them.
Gulf Bank Kuwait | iiQ8 Gulf Bank working hours & Branches
Does HSBC Kuwait offer retail banking?
No. HSBC says it serves wholesale banking customers.
What is HSBC Kuwait’s email address?
kuwait.info@hsbc.com, according to HSBC’s contact page.
1. HSBC Kuwait – Branch Location
| # | Branch Name | Address | Working Hours |
|---|---|---|---|
| 1 | HSBC Bank Middle East Limited – Kuwait Branch | Al Hamra Tower, 37th Floor, Abdulaziz Al Saqer Street, Sharq Area, Kuwait City, Kuwait P.O. Box: 1683, Safat 13017, Kuwait Telephone: +965 2223 0722 | Sunday–Thursday: 9:00 AM –3:00 PM |
2. HSBC Kuwait – Contact Details
| Contact Type | Details |
|---|---|
| Bank Name | HSBC Bank Middle East Limited – Kuwait Branch |
| Address | Al Hamra Tower, 37th Floor, Abdulaziz Al Saqer Street, Sharq Area, Kuwait City, Kuwait |
| P.O. Box | 1683, Safat 13017, Kuwait |
| Telephone / Customer Service | +965 2223 0722 |
| General Email | kuwait.info@hsbc.com |
| Complaints / Feedback Email | Kuwait.feedback@hsbc.com |
| Working Hours | Sunday–Thursday: 9:00 AM–3:00 PM |
| Banking Type | Corporate / Business Banking |
| Website | HSBC Kuwait Official Website |
| Bank Name | Branch | General Email | Customer Service | Complaints |
|---|---|---|---|---|
| HSBC Bank Middle East Limited – Kuwait Branch | Al Hamra Tower, 37th Floor, Sharq, Kuwait City | kuwait.info@hsbc.com | +965 2223 0722 | Kuwait.feedback@hsbc.com |
Which floor is HSBC on?
The 37th floor of Al Hamra Tower.
Where is the head office on Google Maps?
Use the Google Maps link in the map section of this page and compare the pin with the address. The stored pin is only a general Kuwait City position.
Information checked against the Central Bank of Kuwait’s list of foreign banks, the bank’s own website, the Kuwait Banking Association’s Ramadan 2026 announcement and secondary directories, October 2026. Please confirm hours, services and branch details with the bank before visiting.