Gulf Bank Kuwait profile
Gulf Bank Kuwait is a Kuwaiti conventional bank regulated by the Central Bank of Kuwait. Its head office is in Qibla, in Block 5 on Mubarak Al-Kabeer Street, opposite the Boursa. The bank’s own site and the regulator’s list give different customer-service numbers, so this page explains which to use.
It also gives day-by-day working hours, the Ramadan timetable, the contact details for each department and the bus routes documented on KuwaitBusRoute for the Mubarak Al-Kabeer Street area.
Quick facts
- Bank type: Kuwaiti conventional bank
- Head office: Mubarak Al-Kabeer Street, Qibla, Block 5, Building 800399, Kuwait City
- Postal address: P.O. Box 3200, Safat 13032
- Customer contact centre: 1805805
- From abroad: +965 2244 4383
- Head office telephone: +965 2244 9501
- Personal banking email: personalBanking@gulfbank.com.kw
- Website: e-gulfbank.com
About Gulf Bank
Gulf Bank was founded in 1960, according to Wikipedia, and describes itself as one of the leading banks in Kuwait, with consumer banking, wholesale banking, treasury and financial services. Wikipedia’s summary cites a network of more than 50 branches and more than 300 ATMs in Kuwait.
The bank runs a customer contact centre around the clock and publishes separate contact details for personal banking, corporate online banking and salaries, investments, business banking and complaints.
Head office address and location
The Central Bank of Kuwait gives the head office address as Qibla, Block 5, Building 800399, with the postal address P.O. Box 3200, Safat 13032. A directory describes the location as Qibla, Block 5, Mubarak Al Kabeer Street, opposite the Boursa.
The bank’s contact page says its complaints unit is at the head office on Mubarak Al Kabeer Street, on the fourth floor. Commercial Bank of Kuwait’s head office is on the same street.
Gulf Bank Kuwait Contact information
| Department | Details |
|---|---|
| Customer contact centre (24 hours) | 1805805 |
| From overseas | +965 2244 4383 |
| +965 1805805 | |
| Head office telephone | +965 2244 9501 |
| Personal banking | personalBanking@gulfbank.com.kw |
| Corporate online banking and salaries | +965 2208 2208, corp.olb@gulfbank.com.kw |
| Business banking (SMEs) | +965 2208 2000 extension 2203, smes@gulfbank.com.kw |
| Investments | investment.reports@gulfbank.com.kw, fax +965 2241 4156 |
| Investor relations | Investor.Relations@gulfbank.com.kw |
| Complaints unit | Head office, Mubarak Al Kabeer Street, fourth floor; Sunday to Thursday, 8:30 AM to 3:00 PM |
| Website | e-gulfbank.com |
| Postal address | P.O. Box 3200, Safat 13032, Kuwait |
Use the bank’s own numbers. Gulf Bank’s website gives the customer contact centre as 1805805 inside Kuwait, with the same number used on WhatsApp. The Central Bank of Kuwait’s list shows 1885588 as the first number, which differs from the bank’s own, so treat the regulator’s number as outdated or mistaken. The head office number on both sources is +965 2244 9501.
The contact centre’s automated service covers account and credit-card enquiries, funds transfers between accounts, card activation and payments, prepaid-card reloads, product information and branch working hours. Directories list the bank’s social accounts as Gulf_Bank on Instagram and X and GulfBankChannel on YouTube, but confirm them on the bank’s own site.
Working hours Gulf Bank Kuwait
Normal working hours, day by day
| Day | Head office and standard branches |
|---|---|
| Sunday | 8:30 AM to 3:00 PM |
| Monday | 8:30 AM to 3:00 PM |
| Tuesday | 8:30 AM to 3:00 PM |
| Wednesday | 8:30 AM to 3:00 PM |
| Thursday | 8:30 AM to 3:00 PM |
| Friday | Closed at ordinary branches |
| Saturday | Closed at ordinary branches |
The bank’s contact page gives 8:30 AM to 3:00 PM, Sunday to Thursday, for its complaints unit at the head office, and these are also the standard banking hours in Kuwait. Branch hours vary by location, and some branches in malls and commercial centres keep different schedules.
Read More About – Burgan Bank | Kuwaiti conventional bank iiQ8 Best Guide
The contact centre works around the clock, and its automated line can tell you the working hours of individual branches.
Working hours in Ramadan Gulf Bank Kuwait
| Branch type | Ramadan hours |
|---|---|
| Head office and single-shift branches (residential and commercial areas) | Sunday to Thursday, 10:00 AM to 1:30 PM |
| Branches inside shopping malls (two shifts) | First shift 11:00 AM to 3:30 PM; second shift 8:00 PM to 12:00 midnight; Friday excluded |
| Airport branches | Around the clock, with the schedule set by each bank |
| Friday and Saturday | Closed at ordinary branches |
These Ramadan hours were announced for Ramadan 2026 by the Secretary-General of the Kuwait Banking Association, following a circular from the Central Bank of Kuwait. She said hours may vary slightly from one bank to another, depending on each bank’s arrangements, iftar and fasting times and mall opening hours. The timetable for the next Ramadan will be announced before the month begins, so check the bank’s website or social accounts, and treat these times as a guide until then.
Public holidays
Branches close on official public holidays, although ATMs, cash-deposit machines and digital banking stay available, and a few airport or mall branches may keep special hours. Announcements are normally made by the bank and the Kuwait Banking Association before each holiday, so check the bank’s website or social accounts before you go.
National Bank of Kuwait (NBK) | iiQ8
Banking services
Gulf Bank’s website lists personal banking, wholesale banking, treasury and financial services. The contact centre’s automated service covers account and credit-card enquiries, transfers between accounts, credit-card payments, card activation, prepaid-card reloads, cash-advance transfers from a credit card to an account, information on loans, the Gulf Rewards programme and salary accounts, and updated foreign-exchange rates.
The corporate side offers online banking and salary services, and the bank has a team for small and medium businesses reachable by email and telephone.
Branches and ATMs Gulf Bank Kuwait
The bank directs customers to the branch and ATM locator on its website for current branch locations, hours and facilities. Wikipedia describes a network of over 50 branches and over 300 ATMs, but the website is the better source for the current figure.
Because branch schedules differ, check the locator or ask the automated line before you travel.
How to reach the head office by bus
The head office is on Mubarak Al-Kabeer Street, opposite the Boursa. KuwaitBusRoute’s route pages list Mubarak Al Kabeer St. among the stops for Kuwait Bus 15 (Maliya to Salmiya) and Kuwait Bus 12 (Sharq to Sulaibiya), and Kuwait Bus 17 (Sharq to Salmiya) lists Sharq, Sharq Police Station and Darwazah.
The master list, Kuwait bus routes and numbers, includes routes along Mubarak Al Kabeer Street, and the CityBus Kuwait City Express loop lists Souq Al Kabeer and Sharq Police Station. You can also browse all Sharq bus routes. Bus numbers, routes and stops change, and none of these pages names a stop at the bank’s door, so check the route page and the nearest stop before travelling. For fares and cards, see the Kuwait bus pass guide, and for every route see Kuwait bus routes and numbers. More local routes are listed on KuwaitBusRoute.
Before you visit Gulf Bank Kuwait
- Use 1805805 for customer service, not the older number printed in some directories.
- Check the branch locator for hours and facilities.
- Bring your Civil ID and any documents the service requires.
- Branch hours, services, telephone numbers and temporary closures change, so use the bank’s live branch finder before you travel.
Map and directions Gulf Bank Kuwait
The head office is in Block 5 of Qibla, on Mubarak Al-Kabeer Street, opposite the Boursa. We have not verified parking. The stored map pin is a general Kuwait City position.
Search for the Gulf Bank head office on Google Maps
Map note: the pin stored for this listing is a general Kuwait City position and not the bank’s exact location. Use the address above, or the Google Maps link, which searches for the address.
Reviews and customer feedback Gulf Bank Kuwait
We do not copy customer reviews onto this page, because ratings and comments change all the time. To read or write reviews of the Gulf Bank head office, open the Google Maps listing: search for the Gulf Bank head office on Google Maps. Reviews of one branch say little about another, so look for the branch you plan to use.
If you have a problem with the bank, contact the bank first through the channels in the contact table above. If it is not resolved, the Central Bank of Kuwait runs a consumer-protection service, listed on its website as 1864444, and publishes the Central Bank of Kuwait’s page for complaints against banks.
Frequently asked questions
Where is the Gulf Bank head office?
Qibla, Block 5, Building 800399, Mubarak Al-Kabeer Street, Kuwait City, with the postal address P.O. Box 3200, Safat 13032.
What is Gulf Bank’s customer service number?
1805805 inside Kuwait, or +965 2244 4383 from overseas. It is also the WhatsApp number.
Why does the Central Bank of Kuwait list a different number?
Its list shows 1885588 as the first number. The bank’s own site gives 1805805, so use that.
What are Gulf Bank’s working hours?
Standard hours are 8:30 AM to 3:00 PM, Sunday to Thursday, with Friday and Saturday closed at ordinary branches. The complaints unit keeps the same hours.
What are the hours in Ramadan? Gulf Bank Kuwait
For Ramadan 2026 the Kuwait Banking Association announced 10:00 AM to 1:30 PM at head offices and single-shift branches, and two shifts at mall branches. Gulf Bank Kuwait | iiQ8 Gulf Bank working hours & Branches
Is Gulf Bank a conventional or an Islamic bank?
Conventional. The Central Bank of Kuwait lists it among the five conventional Kuwaiti banks.
When was Gulf Bank founded?
In 1960, according to Wikipedia. Gulf Bank Kuwait | iiQ8 Gulf Bank working hours & Branches
Where is the head office on Google Maps?
Use the Google Maps link in the map section of this page and compare the pin with the address. The stored pin is only a general Kuwait City position. Gulf Bank Kuwait | iiQ8 Gulf Bank working hours & Branches
Commercial Bank of Kuwait (Al Tijari) | iiQ8
Gulf Bank Kuwait | iiQ8 Gulf Bank working hours & Branches
| # | Branch | Address / Location | Working Hours |
|---|---|---|---|
| 1 | Ahmadi | Ahmadi Building 15, Shop 2 | 08:30 – 15:00 |
| 2 | Al Adan | Al Adan, Block 3 | 08:30 – 15:00 |
| 3 | Al Zahra | Zahra, Block 4, Building 1 | 08:30 – 15:00 |
| 4 | Al-Oyoun | Jahra, Block 4, Building 4 | 08:30 – 15:00 |
| 5 | Audiliya | Block 4, Building 9 | 08:30 – 15:00 |
| 6 | Bayan | Bayan, Block 2, Street 14, Bayan Co-Operative Society | 08:30 – 15:00 |
| 7 | Crystal Tower | Ahmad Al Jaber St, Kuwait City | 08:30 – 15:00 |
| 8 | Dahiyat Abdullah Al Salem | Block 3, Building 1, Co-op | 08:30 – 15:00 |
| 9 | Daiya | Area Center, Block 4 | 08:30 – 15:00 |
| 10 | Fahad Alsalem Street | Fahad Al Salem St, Al-Jon Center | 09:00 – 13:00, 17:00 – 19:00 |
| 11 | Fahaheel Al Dabous Complex | — | 09:00 – 13:00, 17:00 – 19:00 |
| 12 | Fahaheel Xcite | Block 7, Building 306 | 09:00 – 13:00, 17:00 – 19:00 |
| 13 | Farwaniya | Farwaniya, Block 3, Area Center, Building 6 | 09:00 – 13:00, 17:00 – 19:00 |
| 14 | Firdous | Block 3, Ibrahim Ben Alaghlab St, Building 15 | 08:30 – 15:00 |
| 15 | Ghazali | Shuwaikh, 4th Ring Road | 08:30 – 15:00 |
| 16 | Hadiya | Hadiya, Block 1, Area Center | 08:30 – 15:00 |
| 17 | Hawalli | Hawally, Block 3, Tunisia St | 09:00 – 13:00, 17:00 – 19:00 |
| 18 | Jaber Al Ahmad | Block B | 08:30 – 15:00 |
| 19 | Jabriya | Block 2, Building 2, Ibrahim Hassan Maarafi St | 08:30 – 15:00 |
| 20 | Jahra (Co-op) | Old Jahra, Block 42, Co-op, Marzouq Almeteb St | 09:00 – 13:00, 17:00 – 19:00 |
| 21 | Jleeb Al Shuyoukh | Block 1, Co-op Area | 08:30 – 15:00 |
| 22 | Khaitan | Khaitan, Block 9, Muscat Street, Building 3, Trio Mall | 09:00 – 13:00, 17:00 – 19:00 |
| 23 | Maidan Hawally | Salmiya, Block 11, Building 8 | 08:30 – 15:00 |
| 24 | Mina Al Zour | Mina Al Zour, Block 1, Building 593 | 08:30 – 15:00 |
| 25 | Ministries Complex | Merqab Ministries Complex, Building 17 | 08:30 – 14:00 |
| 26 | Mishref | Mishref Co-op, Block 4, Building 17 | 08:30 – 15:00 |
| 27 | Head Office – Mubarak Al Kabeer Street | Area Center, Commercial Area 5, Mubarak Al Kabeer St, Block 5, Building 399 | 08:30 – 15:00 |
| 28 | Nuzha | Nuzha, Block 2, Building 24 | 08:30 – 15:00 |
| 29 | Qairawan | Qairawan, Block 2, St 100, Next to Police Station | 08:30 – 15:00 |
| 30 | Rumaithiya | Rumaithiya, Block 7, Co-op Building, Unit 3, Place 9 | 08:30 – 15:00 |
| 31 | Saad Al Abdullah | Saad Al Abdullah, Block 10, Next to Cooperative Building | 08:30 – 15:00 |
| 32 | Sabah Al Naser | Subah Al Naser, Area Center, Block 1, Building 6 | 08:30 – 15:00 |
| 33 | Sabah Al Salem | Subah Al Salem, Building 4 | 08:30 – 15:00 |
| 34 | Subahiya | South Subahiya | 08:30 – 15:00 |
| 35 | Sabhan | South Sabahiya | 08:30 – 15:00 |
| 36 | Salmiyah (Co-op) | Salmiya Co-op, Block 5, Building 23 | 09:00 – 13:00, 17:00 – 19:00 |
| 37 | Shaab | Shaab, Block 3, Building 10 | 08:30 – 15:00 |
| 38 | Sharq – Ahmad Al Jaber Street | Sharq, Block 1, Building 1 | 09:00 – 13:00, 17:00 – 19:00 |
| 39 | Shuwaikh | Shuwaikh Area, Block 1, Building 9 | 09:00 – 13:00, 17:00 – 19:00 |
| 40 | Shuwaikh Port | Shuwaikh Port, Block 1, Building 1 | 08:30 – 15:00 |
| 41 | Sulabikhat | Sulabikhat, Block 5, Co-op Building, Ground Floor | 08:30 – 15:00 |
| 42 | Surra | Surra Co-op, Block 5, Building 3 | 08:30 – 15:00 |
| 43 | West Jahra | West Jahra, Block 1, Building 22 | 08:30 – 15:00 |
| 44 | Al Salam | South Surra, Block 7, Co-op Building | 08:30 – 15:00 |
| 45 | Fahad Al Ahmad | Fahad Al Ahmad, Block 1 | 08:30 – 15:00 |
| 46 | AlFanar Mall | Salmiya, Salem Al Mubarak St, AlFanar Mall | 09:00 – 13:00, 17:00 – 19:00 |
| 47 | Sabah AlAhmad | Sabah AlAhmad 3, Block 5, Street 20 | 08:30 – 15:00 |
Here is the Gulf Bank contact information: Gulf Bank Kuwait | iiQ8 Gulf Bank working hours & Branches
| # | Department / Service | Contact Details | |
|---|---|---|---|
| 1 | Personal Banking | personalBanking@gulfbank.com.kw | Telephone: +965 22449501 Telebanking: 1805805 Overseas: +965 22444383 WhatsApp: +965 1805805 Address: Gulf Bank, P.O. Box 3200, Safat 13032, Kuwait |
| 2 | Corporate Online Banking & Salaries | corp.olb@gulfbank.com.kw | Telephone: +965 22082208 Address: Gulf Bank, P.O. Box 3200, Safat 13032, Kuwait |
| 3 | Treasury | treasury@gulfbank.com.kw | Address: Gulf Bank, P.O. Box 3200, Safat 13032, Kuwait |
| 4 | Financial Institutions | FI@gulfbank.com.kw | Address: Gulf Bank, P.O. Box 3200, Safat 13032, Kuwait |
| 5 | Investments | investment.reports@gulfbank.com.kw | Fax: +965 22414156 Address: Gulf Bank, P.O. Box 3200, Safat 13032, Kuwait |
| 6 | Business Banking | smes@gulfbank.com.kw | Telephone: +965 22082000 – Ext. 2203 Address: Gulf Bank, P.O. Box 3200, Safat 13032, Kuwait |
| 7 | Customers Complaints Unit | complaintsunit@gulfbank.com.kw | Location: Gulf Bank Head Office, Mubarak Al Kabeer Street, 4th Floor Working Hours: Sunday–Thursday, 08:30–15:00 Complaints: Print and fill out the form, then scan and email it to the Complaints Unit |
| 8 | Investor Relations | Investor.Relations@gulfbank.com.kw | Telephone: +965 22449501 |
| 9 | Treasury Operations | tropss@gulfbank.com.kw | Address: Gulf Bank, P.O. Box 3200, Safat 13032, Kuwait |
| 10 | Trade Finance – Letter of Credit | gbtflc@gulfbank.com.kw | Address: Gulf Bank, P.O. Box 3200, Safat 13032, Kuwait |
| 11 | Trade Finance – Letter of Guarantee | gbtfgtee@gulfbank.com.kw | Address: Gulf Bank, P.O. Box 3200, Safat 13032, Kuwait |
Complaint Submission Gulf Bank Kuwait | iiQ8 Gulf Bank working hours & Branches
| Type | Procedure |
|---|---|
| Written Complaints | Visit the Customers Complaints Unit at Gulf Bank Head Office, Mubarak Al Kabeer Street, 4th Floor |
| Working Hours | Sunday–Thursday, 08:30–15:00 |
| Complaint Form | Print and fill out the form, then scan and email it to complaintsunit@gulfbank.com.kw |
| Cardholder Dispute | For credit/debit card international transaction complaints, print and fill out the form and submit it to the nearest Gulf Bank branch |
| CBK Complaint Procedure | Steps to File a Complaint Against a CBK Regulated Entity are available in the referenced PDF |
Total departments/services listed: 11. Gulf Bank Kuwait | iiQ8 Gulf Bank working hours & Branches
Information checked against the Central Bank of Kuwait’s list of regulated banks, the bank’s own website, the Kuwait Banking Association’s Ramadan 2026 announcement and secondary directories, October 2026. Please confirm hours, services and branch details with the bank before visiting. Gulf Bank Kuwait | iiQ8 Gulf Bank working hours & Branches