Commercial Bank of Kuwait profile
Commercial Bank of Kuwait, known in Arabic as Al Tijari, is a Kuwaiti conventional bank regulated by the Central Bank of Kuwait. Its head office is on Mubarak Al-Kabeer Street in Qibla, in central Kuwait City. Do not confuse it with the Central Bank of Kuwait, which also uses the initials CBK.
This page covers the head office, the contact channels on the bank’s own site, day-by-day working hours, the Ramadan timetable, its 24-hour branches and the bus routes documented on KuwaitBusRoute for the Mubarak Al-Kabeer Street area.
Quick facts
- Bank type: Kuwaiti conventional bank
- Head office: Mubarak Al-Kabeer Street, Qibla, Kuwait City
- Postal address: P.O. Box 2861, Safat 13029
- Head office telephone: +965 2299 0000
- Call centre and WhatsApp: 1888225
- From abroad: +965 2299 0899
- Email: cbkinq@cbk.com
- Website: cbk.com
About Commercial Bank of Kuwait
Commercial Bank of Kuwait was established on 19 June 1960 and describes itself as the second oldest bank in Kuwait. According to Wikipedia, it came through the August 1990 invasion and then ran a large recovery operation after liberation. The bank offers retail and corporate banking, and its website also describes private banking and investment funds under the Tijari Private Banking and Tijari Funds units.
The bank’s website describes a branch network integrated with digital channels and gives customers a forms and requests centre, a list of fees and commissions and a comparison of product features.
Head office address and location Commercial Bank of Kuwait (Al Tijari)
The Central Bank of Kuwait lists the bank’s address as Qibla, Mubarak Al-Kabeer Street, with the postal address P.O. Box 2861, Safat 13029. The bank’s own contact page gives the head office as Mubarak Al Kabeer Street, with the same P.O. Box and postal code.
Qibla is the historic commercial centre of Kuwait City, and Mubarak Al-Kabeer Street is also the address of Gulf Bank’s head office and of Kuwait International Bank’s. We found no building number that we could verify.
Contact information
| Channel | Details |
|---|---|
| Call centre (inside Kuwait) | 1888225 |
| 1888225 (as listed on the bank’s contact page) | |
| From abroad | +965 2299 0899 |
| Head office telephone | +965 2299 0000 |
| General enquiries | cbkinq@cbk.com |
| Report card and account abuse | auth@cbk.com |
| Fax | +965 2246 4870 (bank’s contact page); +965 2243 1276 and 2245 0150 (Central Bank of Kuwait listing) |
| Website | cbk.com |
| Social media | Facebook, X (@ALTijariCBK), LinkedIn |
| Postal address | P.O. Box 2861, Safat 13029, Kuwait |
The bank’s website lists the call centre and WhatsApp number as 1888225 inside Kuwait, the email address cbkinq@cbk.com for general enquiries, and a separate address, auth@cbk.com, for reporting card and account abuse cases. A live web chat is also offered on cbk.com.
The head office telephone number is +965 2299 0000, which the Central Bank of Kuwait lists too. The bank’s own page gives a fax number that differs from the regulator’s, so confirm before sending anything by fax.
Read Also – National Bank of Kuwait (NBK) | iiQ8
Working hours
Normal working hours, day by day
| Day | Head office and standard branches |
|---|---|
| Sunday | 8:30 AM to 3:00 PM |
| Monday | 8:30 AM to 3:00 PM |
| Tuesday | 8:30 AM to 3:00 PM |
| Wednesday | 8:30 AM to 3:00 PM |
| Thursday | 8:30 AM to 3:00 PM |
| Friday | Closed at ordinary branches; branches listed as 24-hour stay open |
| Saturday | Closed at ordinary branches; branches listed as 24-hour stay open |
- Local# 1888225
- International# +965 22990899
- Email address: cbkinq@cbk.com
- Address: Mubarak Al Kabeer Street, P.O Box 2861, Postal Code 13029, Safat Kuwait, Tel: 22990000,Fax: 22464870
- Working Hours: Sunday-Thursday:08:30-15:00
The head office’s published working hours are Sunday to Thursday, 8:30 AM to 3:00 PM, and the bank’s branch network page gives the same hours for ordinary branches. Some branches differ: the Ministry Complex branch is listed from 8:30 AM to 2:00 PM, and a list of branches has shown a split schedule of 9:00 AM to 1:00 PM and 5:00 PM to 7:00 PM, Sunday to Wednesday, and 9:00 AM to 1:00 PM on Thursday, for selected locations.
The bank lists several branches as open 24 hours, which makes it unusual among Kuwaiti banks: the head office branch, Salmiya Al-Salam Mall, Hawalli on Beirut Street, the airport arrivals hall, Sharq on Ahmad Al-Jaber Street, Khaitan, Farwaniya and the 6th Ring Road branch. A 6th Ring Road labour branch is listed from 8:00 AM to 7:00 PM. Check the current list, because it can change.
Working hours in Ramadan Commercial Bank of Kuwait (Al Tijari)
| Branch type | Ramadan hours |
|---|---|
| Head office and single-shift branches (residential and commercial areas) | Sunday to Thursday, 10:00 AM to 1:30 PM |
| Branches inside shopping malls (two shifts) | First shift 11:00 AM to 3:30 PM; second shift 8:00 PM to 12:00 midnight; Friday excluded |
| Airport branches | Around the clock, with the schedule set by each bank |
| Friday and Saturday | Closed at ordinary branches |
These Ramadan hours were announced for Ramadan 2026 by the Secretary-General of the Kuwait Banking Association, following a circular from the Central Bank of Kuwait. She said hours may vary slightly from one bank to another, depending on each bank’s arrangements, iftar and fasting times and mall opening hours. The timetable for the next Ramadan will be announced before the month begins, so check the bank’s website or social accounts, and treat these times as a guide until then.
The bank’s 24-hour branches are listed on its network page. During Ramadan, check the bank’s announcement for the arrangements at those branches.
Public holidays
Branches close on official public holidays, although ATMs, cash-deposit machines and digital banking stay available, and a few airport or mall branches may keep special hours. Announcements are normally made by the bank and the Kuwait Banking Association before each holiday, so check the bank’s website or social accounts before you go.
Customer Complaint & Protection Department
Commercial Bank of Kuwait
Head Office – Ground Floor
P.O.Box 2861- Safat 13029
Email:ccpu@cbk.com
Contact Number: 22990991
For the Steps to File a Complaint Regarding A CBK Regulated Entity
Banking services
Commercial Bank of Kuwait offers personal and business banking through its branches and digital channels, with private banking through Tijari Private Banking, which serves high-net-worth individuals, and investment products through Tijari Funds.
Its website provides a forms and requests centre, a list of fees and commissions and a comparison of product features, which are the places to check before you open an account or apply for a product.
Branches and ATMs
The bank’s ATM and branch network page lists branches in each governorate. In the Capital Governorate they include the head office branch, Khaldiya, Mansouriya, Al-Faiha, West Shuwaikh and the Ministry Complex.
Six branches are listed as equipped for customers with special needs: the head office, Al-Naeem, Al-Rabia, Fahaheel, Salwa and Sabah Al-Salem. Use the network page for the exact branch you plan to visit.
How to reach the head office by bus
The head office is on Mubarak Al-Kabeer Street. KuwaitBusRoute’s route pages list Mubarak Al Kabeer St. among the stops for Kuwait Bus 15 (Maliya to Salmiya) and Kuwait Bus 12 (Sharq to Sulaibiya), and Kuwait Bus 17 (Sharq to Salmiya) lists Sharq, Sharq Police Station and Darwazah.
The master list, Kuwait bus routes and numbers, includes routes that run along Mubarak Al Kabeer Street and Shuhada Street, and you can browse all Sharq bus routes. Bus numbers, routes and stops change, and none of these pages names a stop at the bank’s door, so check the route page and the nearest stop before travelling. For fares and cards, see the Kuwait bus pass guide, and for every route see Kuwait bus routes and numbers. More local routes are listed on KuwaitBusRoute.
Before you visit Commercial Bank of Kuwait (Al Tijari)
- Check the branch network page for the hours of the branch you need, since several have different schedules.
- If you need accessibility facilities, choose one of the six branches that the bank lists for special needs.
- Use the call centre or WhatsApp on 1888225 for simple questions.
- Branch hours, services, telephone numbers and temporary closures change, so use the bank’s live branch finder before you travel.
Map and directions
The head office is on Mubarak Al-Kabeer Street in Qibla. We have not verified parking. The stored map pin is a general Kuwait City position.
Search for the Commercial Bank of Kuwait head office on Google Maps
Map note: the pin stored for this listing is a general Kuwait City position and not the bank’s exact location. Use the address above, or the Google Maps link, which searches for the address.
Working Hours
Sunday – Thursday 08:30 AM – 3:00 PM
Al Asimah (Capital)
- Head Office Branch (Mubarak Al Khabeer Street)
- Khaldiya Branch
- Mansouriya Branch
- Al-Faiha Branch (Premier Banking, Small and Medium Enterprises SME)
- West Shuwaikh Branch (Previously Vegetable Market)
- Ministry Complex Branch (from 08:30 am to 02:00 pm)
Hawalli
- Jabriya Branch (Individuals only)
- Salwa Branch
- Hawalli Beirut St Branch
- Al Salam Branch (Previously South Surra)
- Rumaithiya Branch
Farwaniya
- Farwaniya Branch
- Ardhiya Branch
- Al-Rai Branch
- Dahiyat Abdulla Mubarak Branch
- Andalus Branch
- Riggae Labor Unit
- Al Rabia Branch
- Jleeb Alshyoukh Branch (Labor accounts only)
- Labor Unit (Dajeej) (Sunday – Wednesday 8:30 am – 7:00 pm, Thursday 8:30 am – 3:00 pm)
Mubarak Al Khabeer
- Sabah AlSalem Branch
- Qurain
Ahmadi
- East Ahmadi Branch
- Fahaheel Branch
- Hadiya Branch
- Sabahiya Branch
- Ali Sabah AlSalem Branch
Jahra
- Jahra Branch
- Al Naeem Branch
- Saad Al Abdullah
Morning and Evening Branches :
Working Hours
Sunday – Wednesday 9:00 AM – 1:00 PM / 5:00 PM – 7:00 PM
Thursday 9:00 AM – 1:00 PM
Branches
- Salmiya Branch
- Shuwaikh Branch
- 6 Ring Road Branch
- Sharq Branch (Ahmad Al Jaber)
- Ajyal Complex Branch (Fahaheel)
- Khaitan Branch
- Fahad Al Salem Street
- South Fahaheel
- Avenues Branch (Avenues Mall timings all weekdays 10:00 AM – 10:00 PM except Friday 4:00 pm – 10:00 pm)
- Al-Khiran Mall
- Airport (Arrival) 24/7
- SAMA Khaitan Mall
Reviews and customer feedback Commercial Bank of Kuwait (Al Tijari)
We do not copy customer reviews onto this page, because ratings and comments change all the time. To read or write reviews of the Commercial Bank of Kuwait head office, open the Google Maps listing: search for the Commercial Bank of Kuwait head office on Google Maps. Reviews of one branch say little about another, so look for the branch you plan to use.
If you have a problem with the bank, contact the bank first through the channels in the contact table above. If it is not resolved, the Central Bank of Kuwait runs a consumer-protection service, listed on its website as 1864444, and publishes the Central Bank of Kuwait’s page for complaints against banks.
Frequently asked questions
Where is the Commercial Bank of Kuwait head office?
Mubarak Al-Kabeer Street, Qibla, Kuwait City, with the postal address P.O. Box 2861, Safat 13029.
What is the bank’s phone number?
The head office number is +965 2299 0000. The call centre and WhatsApp number is 1888225.
Is it the same as the Central Bank of Kuwait?
No. Commercial Bank of Kuwait is a commercial bank. The Central Bank of Kuwait is the regulator, and it also uses the initials CBK.
What are the head office’s working hours?
Sunday to Thursday, 8:30 AM to 3:00 PM. It is closed on Friday and Saturday, but the bank lists some branches as open 24 hours.
What are the hours in Ramadan?
For Ramadan 2026 the Kuwait Banking Association announced 10:00 AM to 1:30 PM at head offices and single-shift branches, and two shifts at mall branches. Commercial Bank of Kuwait (Al Tijari)
Does the bank have 24-hour branches?
Its website lists several, including the head office branch, the airport arrivals hall, Khaitan and Farwaniya. Check the list for the current status. Commercial Bank of Kuwait (Al Tijari)
When was the bank founded?
On 19 June 1960. It describes itself as the second oldest bank in Kuwait.
Which branches have facilities for special needs?
The bank lists the head office, Al-Naeem, Al-Rabia, Fahaheel, Salwa and Sabah Al-Salem branches.
Where is the head office on Google Maps?
Use the Google Maps link in the map section of this page and compare the pin with the address. The stored pin is only a general Kuwait City position.
HAVE A Claim?
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If you wish to dispute a transaction that was made on either your ATM or Credit Card through a Point of Sale or ATM in error, duplication or through fraud, please print the claim form, sign using your authorized bank signature and scan and email us:
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Important* Please ensure to attach relevant documentation to support your dispute. Disputed transaction shall not be entertained without supporting documents. Commercial Bank of Kuwait (Al Tijari)
Visit Burgan Bank | Kuwaiti conventional bank iiQ8 Best Guide for more details
Information checked against the Central Bank of Kuwait’s list of regulated banks, the bank’s own website, the Kuwait Banking Association’s Ramadan 2026 announcement and secondary directories, October 2026. Please confirm hours, services and branch details with the bank before visiting.