Collection Agent, Q8 Alghanim Vacancy, iiQ8
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Collection Agent
Date: 18-Oct-2020
Location: KW
Company: Alghanim Industries
1. Make daily telephone calls to overdue customers |
2. Request Team Leader to SMS as may be required time to time |
3. Highlight issues to Team Leader to resolve issues |
4. Make field visit to deliver warning letter to customer home or work place |
5. Send Faxes to customer work place |
6. Make follow-up notes on customer payment |
7. Response to customer query |
8. Get new customer contact data through various search and give it to Team Leader for update in system |
9. Maintain confidentiality of customer database |
10. Daily communication with our customers in all categories.\ |
11. Identify skipper cases and share the details to Team Leader |
12. Make a daily update to see which customers have been paid |
Behavioral: |
13. Broadcast the positive spirit among team members |
14. Work and prepare all the collection and follow-up customers |
15. Goo team player |
16. Familiar with kuwait places to help in warning letter |
17. Skills of research and investigate and should be easy to find any person live in Kuwait. |
18. Able to work under pressure. |
19. Good negotiation or communication skills with different Customers |
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