stc Kuwait profile
stc Kuwait is the Kuwaiti mobile operator formerly known as VIVA, now part of the Saudi Telecom Company group. Its head office is in Salmiya, and its own website publishes a customer-care number, careers links and a store finder.
This page covers the address and contacts, customer care, working-hours guidance, services, careers, how to reach Salmiya by bus using the routes on KuwaitBusRoute, and links to related guides on IndianinQ8.
Quick facts
- Company type: Mobile telecommunications operator, a subsidiary of Saudi Telecom Company
- Head office (directory listing): Olympia Towers, Salem Al Mubarak Street, Salmiya, Kuwait
- Postal address: P.O. Box 181, Salmiya, Hawalli 22002
- Customer care: 102
- Email: customer.care@stc.com.kw
- Founded: 2008
- Website: stc.com.kw
About stc Kuwait
stc Kuwait is the trading name of Kuwait Telecommunications Company K.S.C.P., which was incorporated in 2008 and is based in Salmiya, according to a financial-data profile. It operates as a subsidiary of Saudi Telecommunications Company and is listed on Boursa Kuwait. The company was known as VIVA before it adopted the stc brand.
stc Kuwait provides mobile, data, home-internet, enterprise and digital services, and it also provides solutions under the stc name. Its Customer Care and online channels cover accounts, plans and device services.
Vision, mission and what the company does
stc Kuwait’s website has a Vision, Mission and Values page in its About section, and its site footer describes the company as a world-class digital leader delivering innovative services and platforms to customers across Kuwait. We have not reproduced the full statements, so use the company’s own page for the exact wording.
The website also lists customer services that are specific to Kuwait, such as a way to update your Civil ID, a store finder, a help centre and eSIM support.
Address and location
A directory gives stc Kuwait’s head office as Olympia Towers, Salem Al Mubarak Street, with the postal address P.O. Box 181, Salmiya, Hawalli 22002. A financial-data profile also places the company in Salmiya. We could not confirm the street address on stc Kuwait’s own contact page in the text we could read.
Most customers use stc stores, which the website’s store finder lists. Salmiya is a busy commercial and residential area in Hawalli Governorate.
Contact information
| Channel | Details |
|---|---|
| Customer care | 102 |
| customer.care@stc.com.kw | |
| Website | stc.com.kw |
| Contact page | stc.com.kw, contact us |
| Careers | stc Kuwait careers |
| Store finder | stc Kuwait store finder |
| Vision, mission and values | stc Kuwait vision, mission and values |
| Social media (handles on stc’s site) | stc_kwt and stc.kwt on its social channels |
| Postal address (directory) | P.O. Box 181, Salmiya, Hawalli 22002, Kuwait |
stc Kuwait’s contact page lists 102 for Customer Care and customer.care@stc.com.kw for email. Its social media accounts are linked from the website, and we have listed the handles as the site gives them.
For simple requests, use the stc app or website first, and take your Civil ID for a store visit. The contact page also has links for complaints and business enquiries.
Working hours
Normal working hours, day by day
| Day | Stores and head office |
|---|---|
| Sunday | Store hours vary; head office hours not published |
| Monday | Store hours vary; head office hours not published |
| Tuesday | Store hours vary; head office hours not published |
| Wednesday | Store hours vary; head office hours not published |
| Thursday | Store hours vary; head office hours not published |
| Friday | Head office closed; many mall stores open later in the day |
| Saturday | Head office closed; many mall stores open |
stc Kuwait does not publish one timetable for its stores on the pages we could read. Store hours differ between malls and standalone shops, so use the store finder, which lists each store. Head office hours are not published.
Customer Care on 102 and the app are the quickest way to confirm a store’s hours.
One useful detail for applicants: stc Kuwait’s official recruitment system lets candidates search vacancies, create a candidate profile and review job openings. The article links directly to that portal, rather than relying on third-party job advertisements.
stc Kuwait: Company Profile, Contact Details, Careers & Job Vacancies
stc Kuwait is a telecommunications and digital services provider offering mobile communication, 5G internet, home internet, fibre connectivity, smartphones and business technology solutions. The company is part of stc Group, a telecommunications and digital services group with operations across the region.
Previously known as VIVA Kuwait, the company adopted the stc brand in 2019. It continues to develop its network infrastructure, digital platforms and customer services for individuals, families and businesses across Kuwait.
For job seekers, stc Kuwait careers can offer opportunities in telecommunications engineering, information technology, customer service, sales, marketing, finance, cybersecurity, network operations and corporate functions. Applicants should check the official recruitment portal for current vacancies and eligibility requirements.
stc Kuwait – Company Information
| Detail | Information |
|---|---|
| Company Name | stc Kuwait |
| Parent Group | stc Group |
| Former Brand | VIVA Kuwait |
| Industry | Telecommunications and Digital Services |
| Country | Kuwait |
| Main Services | Mobile communication, 5G, home internet and fibre connectivity |
| Network Technology | 5G and 5G Advanced, where available |
| Business Customers | Individuals, SMEs and corporate organisations |
| Official Website | https://www.stc.com.kw/en |
| Official Careers Page | https://www.stc.com.kw/en/stc-careers |
| Available Jobs Portal | https://stckw.taleo.net/careersection/khatwa_external/jobsearch.ftl?lang=en&portal=101430233 |
stc Kuwait Contact Details
Customers can contact stc Kuwait for assistance with mobile subscriptions, internet services, billing, recharge, roaming, technical issues and business communication solutions.
| Contact Information | Details |
|---|---|
| Customer Care | 102 |
| Latest Offers and Promotions | 115 |
| Business, Wholesale and Operator Services | 155 |
| Official Website | https://www.stc.com.kw/en |
| Official Contact Page | https://www.stc.com.kw/en/contact-us |
| Help Centre | https://www.stc.com.kw/en/helpcenter |
| Branch Locator | https://www.stc.com.kw/en/find-us |
| Mobile App | mystc KW |
| Careers Page | https://www.stc.com.kw/en/stc-careers |
Important: Customer service numbers are intended for telecommunications enquiries, not job applications. Candidates should submit applications through the official careers portal.
stc Kuwait Working Hours
stc Kuwait provides customer assistance through telephone and digital channels, while physical store opening hours vary by branch. Corporate departments and recruitment teams may follow separate working schedules.
| Department or Service | Working Hours |
|---|---|
| Customer Support | 102; check official channels for service availability |
| Offers and Promotions | 115 |
| Business and Operator Services | 155 |
| Online Customer Support | Digital support channels are available, including 24/7 support options |
| mystc KW App | Online self-service, subject to service availability |
| Retail Branches | Vary by location |
| Corporate Office | Confirm before visiting |
| Recruitment and HR | Refer to the individual job advertisement |
The official branch locator displays opening hours for individual stores. Some locations have extended hours or operate 24 hours, while others have split schedules.
Find a branch: https://www.stc.com.kw/en/find-us
stc Kuwait Careers
stc Kuwait recruits professionals to support its telecommunications network, digital services, customer experience, commercial operations and corporate functions.
The company’s careers website provides information about its work environment and links to available opportunities. Candidates can use the recruitment system to search for vacancies and create a candidate profile.
Official stc Kuwait Careers Page: https://www.stc.com.kw/en/stc-careers
Direct Job Search Portal: https://stckw.taleo.net/careersection/khatwa_external/jobsearch.ftl?lang=en&portal=101430233
Applicants should check the location and employer information for each vacancy. Some stc Group recruitment pages may cover opportunities outside Kuwait.
Types of Jobs at stc Kuwait
| Job Category | Examples of Positions |
|---|---|
| Customer Service | Customer Care Representative, Contact Centre Agent |
| Retail Operations | Retail Sales Representative, Store Operations |
| Sales | Sales Executive, Account Manager |
| Telecommunications Engineering | Network Engineer, Radio Network Specialist |
| Network Operations | Network Monitoring and Operations Specialist |
| Information Technology | IT Support, Systems and Software Roles |
| Cybersecurity | Information Security and Security Operations Roles |
| Digital Services | Digital Product and Platform Specialist |
| Marketing | Marketing Executive, Brand and Campaign Specialist |
| Business Solutions | Corporate Sales and Enterprise Solutions Specialist |
| Finance and Accounting | Accountant, Financial Analyst |
| Human Resources | HR Specialist, Recruitment and Talent Development |
| Procurement | Procurement and Vendor Management |
| Data and Analytics | Data Analyst, Business Intelligence Specialist |
| Project Management | Project Coordinator, Technology Project Manager |
| Management | Team Leaders, Department Managers and Senior Specialists |
These are examples of potential roles in the telecommunications sector, not confirmation that every position is currently open at stc Kuwait.
Latest stc Kuwait Job Vacancies
stc Kuwait publishes recruitment opportunities through its official careers system. Job titles, deadlines and eligibility requirements change as positions are opened and filled.
Check current vacancies: https://stckw.taleo.net/careersection/khatwa_external/jobsearch.ftl?lang=en&portal=101430233
When looking for a job, review the following details before applying:
- Job title and department.
- Work location.
- Educational qualifications.
- Required professional experience.
- Technical skills and certifications.
- Language requirements.
- Employment type and working arrangement.
- Application deadline and required documents.
If the portal does not display a suitable opening, check again later. Do not assume that an old job advertisement is still accepting applications.
How to Apply for stc Kuwait Jobs
Follow these steps to apply for an employment opportunity with stc Kuwait.
Step 1: Visit the Official Careers Website
Open https://www.stc.com.kw/en/stc-careers or go directly to the job search portal.
Step 2: Search for Available Jobs
Use the keyword and location search fields to identify vacancies that match your background. Check that the role is based in Kuwait.
Step 3: Select a Suitable Position
Open the vacancy and read its responsibilities, qualifications, experience requirements and application deadline.
Step 4: Create a Candidate Profile
If you are a new applicant, register for an account in the recruitment system. Existing applicants can sign in to manage their profiles and applications.
Step 5: Prepare Your CV
Prepare an updated CV highlighting your education, work experience, relevant technical skills, certifications, language abilities and achievements.
Step 6: Complete the Application
Fill in the requested information accurately and upload the documents required for the role.
Step 7: Submit and Monitor Your Application
Submit the completed application and check your email and recruitment account for updates or interview invitations.
Recruitment warning: Use official company channels. Be cautious of anyone requesting money in exchange for a guaranteed job, interview, visa or recruitment outcome. Verify suspicious messages directly with stc Kuwait.
stc Kuwait Jobs for Fresh Graduates
Fresh graduates may find suitable opportunities in entry-level customer service, retail, sales, IT, digital services and other departments when positions are advertised.
The requirements depend on the job. Technical and engineering roles may require a relevant degree, certification or specialist knowledge, while customer-facing positions may place greater emphasis on communication and customer service.
To improve your application:
- Prepare a clear, professional CV.
- Highlight internships, academic projects and relevant coursework.
- Include technical skills and professional certifications.
- Demonstrate teamwork, communication and problem-solving abilities.
- Apply for positions that match your qualifications.
- Read the vacancy announcement carefully before submitting your application.
Candidates should monitor the official careers page for internships, graduate opportunities or other training programmes when available.
Services Provided by stc Kuwait
stc Kuwait provides telecommunications and digital services for individual customers, households and businesses.
1. Mobile Communication
Mobile voice, messaging and data services through eligible prepaid and postpaid plans.
2. 5G and 5G Advanced Internet
Mobile broadband services using supported 5G technologies. Availability depends on network coverage, compatible devices and the selected plan.
3. Home Internet
Residential connectivity options, including supported 5G home internet and fibre internet services.
4. Fibre Connectivity
Fibre broadband plans in supported areas, subject to network availability and service conditions.
5. Business Telecommunications
Communication and connectivity services for businesses, including corporate mobile and internet solutions.
6. Smartphones and Devices
Mobile phones, routers, tablets, accessories and other connected devices through official sales channels.
7. Digital Account Management
The mystc KW app and website allow customers to access available account services, manage subscriptions, make payments and review service information.
8. Roaming and International Services
International roaming and communication options, depending on the destination, plan and applicable conditions.
9. Digital and Value-Added Services
Additional digital services, loyalty benefits, entertainment products and other offers that may be available to eligible customers.
For the latest plans, prices, promotions and service conditions, visit https://www.stc.com.kw/en.
stc Kuwait Headquarters and Branches
stc Kuwait operates a network of retail branches and service locations throughout the country. Customers can use the official store locator to find the nearest branch, kiosk or authorised reseller.
Official Branch Locator: https://www.stc.com.kw/en/find-us
The locator includes location information and opening hours for individual stores. The company’s official website also lists an stc Kuwait head office location in Kuwait City.
Before visiting, check the address, operating hours and whether the branch provides the service you require.
For corporate enquiries, use the official contact page:
https://www.stc.com.kw/en/contact-us
stc Kuwait Vision and Business Focus
stc Kuwait describes itself as a digital leader focused on delivering innovative services and platforms to customers across Kuwait.
Its business priorities include:
- Connectivity: Providing mobile and internet services for individuals and businesses.
- Network development: Supporting network capacity, coverage and modern communications technology.
- Digital transformation: Developing digital products, platforms and online customer services.
- Customer experience: Making account management, payments and support more convenient.
- Business solutions: Providing connectivity and technology services to corporate customers.
- Innovation: Adapting to changes in telecommunications and digital technology.
- Talent development: Recruiting and developing employees with technical, commercial and professional skills.
For official corporate information, company updates and group-level announcements, visit https://www.stc.com.kw/en.
Official stc Kuwait Links
| Resource | Official Link |
|---|---|
| stc Kuwait Website | https://www.stc.com.kw/en |
| stc Kuwait Careers | https://www.stc.com.kw/en/stc-careers |
| Direct Job Search Portal | https://stckw.taleo.net/careersection/khatwa_external/jobsearch.ftl?lang=en&portal=101430233 |
| Contact Us | https://www.stc.com.kw/en/contact-us |
| Help Centre | https://www.stc.com.kw/en/helpcenter |
| Branch Locator | https://www.stc.com.kw/en/find-us |
| Network Coverage | https://www.stc.com.kw/en/network-coverage |
| stc Group Website | https://www.stc.com/ |
| mystc KW App and Online Services | https://www.stc.com.kw/en |
Frequently Asked Questions (FAQs)
1. How can I apply for stc Kuwait jobs?
Visit the official careers page at https://www.stc.com.kw/en/stc-careers or open the direct job search portal. Search for a suitable vacancy, create a candidate profile if required and follow the application instructions.
2. Is stc Kuwait currently hiring?
Vacancies change as positions are opened and closed. Check the official recruitment portal for current listings and application deadlines.
3. What qualifications are required to work at stc Kuwait?
Requirements depend on the role. Customer service and sales positions may emphasise communication and customer handling, while engineering, IT and cybersecurity positions may require relevant degrees, certifications or experience.
4. Can fresh graduates apply for stc Kuwait jobs?
Fresh graduates may apply for entry-level positions when advertised and when they meet the eligibility criteria. Check the official careers portal for suitable vacancies and any graduate programmes.
5. What is the stc Kuwait customer care number?
The customer care number is 102. The company’s official social media profile also lists 115 for offers and 155 for business, wholesale and operator services.
6. Where can I find the nearest stc branch in Kuwait?
Use the official branch locator at https://www.stc.com.kw/en/find-us. It provides branch locations and listed opening hours.
7. Can expatriates apply for stc Kuwait jobs?
Eligibility depends on the individual vacancy, employer requirements and applicable work-authorisation conditions. Read the job advertisement carefully to confirm whether you qualify.
8. Does stc Kuwait provide 5G internet?
Yes. stc Kuwait offers 5G services, including 5G Advanced offerings. Actual availability depends on coverage, compatible equipment, the selected plan and network conditions.
9. Does stc Kuwait provide home internet?
Yes. The company offers home internet options, including supported 5G and fibre plans. Check the official website to confirm coverage and availability at your address.
10. Is there a fee to apply for an stc Kuwait job?
Apply through the official recruitment portal and be cautious of anyone demanding money in exchange for a guaranteed job, interview or recruitment outcome.
Conclusion
stc Kuwait is a telecommunications and digital services provider offering mobile communication, 5G connectivity, home internet, fibre services and business solutions. Its potential career areas include customer service, retail, engineering, IT, cybersecurity, sales, marketing, finance and other professional functions.
Job seekers should monitor the official careers portal, confirm the location and requirements of each vacancy, and submit applications through the company’s authorised recruitment system.
Company: stc Kuwait
Website: https://www.stc.com.kw/en
Careers: https://www.stc.com.kw/en/stc-careers
Direct Job Search: https://stckw.taleo.net/careersection/khatwa_external/jobsearch.ftl?lang=en&portal=101430233
Customer Care: 102
Business Services: 155
Country: Kuwait
Working hours in Ramadan
Telecom shops usually change their hours in Ramadan, with mall shops often working in two shifts, and a company’s website or app is the best place to check. We could not find an official Ramadan timetable for this company, so check its announcements before you visit. Customer-service lines and the app stay available.
Public holidays
The company is closed on official Kuwaiti public holidays, and visitors should expect schedules to change around Eid and national days. Announcements come from the company and from the Kuwaiti government, so confirm before you visit.
Operations and services
stc Kuwait sells prepaid and postpaid lines, data and voice bundles, 5G and home internet, device sales and instalment plans, roaming packages and business connectivity. Its website also highlights eSIM and a service to update the Civil ID registered to a line, which Kuwait requires.
Eligibility, prices and terms change, so read the plan page on stc.com.kw before you subscribe.
Careers and recruitment
Check stc Kuwait’s official website for current vacancies and apply there. stc Kuwait has a careers page on its website and posts vacancies through an online recruitment portal. Roles include network, IT, sales, retail, customer care and corporate positions. Many management positions are reserved for Kuwaiti nationals, but expatriates are hired for specialist and store roles.
Be careful with recruitment offers. Do not pay money to anyone who promises a guaranteed telecom job, and verify an advert on the company’s own website. For job leads in Kuwait, see the Kuwait job vacancies on IndianinQ8.
How to reach the head office by bus
Salmiya is served by several routes. KuwaitBusRoute’s pages for Kuwait Bus 15 (Maliya to Salmiya) (Maliya to Salmiya) and Kuwait Bus 17 (Sharq to Salmiya) (Sharq to Salmiya) describe routes that link Salmiya with Sharq and Kuwait City, and you can browse the Salmiya bus routes label and the master list, Kuwait bus routes and numbers.
Bus routes, stops and timings change, and none of these pages names a stop at the company’s door, so check the route pages and the nearest stop before travelling. For fares and cards, see the Kuwait bus pass guide. You can also browse the list on Kuwait bus routes and numbers on IndianinQ8 and more local routes on KuwaitBusRoute.
Before you visit
- Use the app, website or 102 first for simple requests.
- Bring your Civil ID for a store visit.
- Use the store finder to check hours.
- Confirm prices and terms on the stc website, since offers change.
Map and directions
The head office, according to directories, is in Olympia Towers on Salem Al Mubarak Street in Salmiya. stc’s stores are across Kuwait, so use its store finder. We have not verified parking. The stored map pin is a general Kuwait City position.
Search for stc Kuwait on Google Maps
Map note: the pin stored for this listing is a general Kuwait City position and not the company’s exact location. Use the address above, or the Google Maps link, which searches for the address.
Reviews and feedback
We do not copy reviews onto this page, because ratings and comments change. To read or write reviews of stc Kuwait, open its Google Maps listing: search for stc Kuwait on Google Maps. Reviews of a large company’s offices often reflect visits to a particular department, so read them with care.
For feedback or complaints about the company’s services, use the contact details above. Do not send personal documents to unofficial addresses.
Related reading
- stc Kuwait official website
- stc Kuwait careers page
- Kuwait job vacancies on IndianinQ8
- Kuwait bus routes and numbers on IndianinQ8
- KuwaitBusRoute: Kuwait Bus 17, Sharq to Salmiya
Frequently asked questions
What is stc Kuwait’s customer care number?
102, according to stc Kuwait’s contact page.
What is stc Kuwait’s email address?
customer.care@stc.com.kw.
Where is stc Kuwait’s head office?
Olympia Towers, Salem Al Mubarak Street, Salmiya, according to directories, with the postal address P.O. Box 181, Salmiya, Hawalli 22002.
What was stc Kuwait called before?
VIVA.
When was stc Kuwait founded?
In 2008.
Who owns stc Kuwait?
It is a subsidiary of Saudi Telecommunications Company.
How do I apply for a job at stc Kuwait?
Through the careers page on stc.com.kw.
Where can I find an stc store?
Use the store finder on stc.com.kw.
Information checked against the company’s own website and contact page and secondary directories, October 2026. Please confirm hours, access and contact details with the company before visiting.