Ooredoo Kuwait profile
Ooredoo Kuwait is the Kuwaiti mobile operator that traded as Wataniya Telecom until 2014, when it took the Ooredoo name of its Qatari parent. Its head office is in Mirqab, on Al-Sour Street, and it serves customers through shops, a customer-care line and an online shop.
This page covers the address and contacts, customer care, working-hours guidance, services, careers, how to reach Mirqab by bus using the routes on KuwaitBusRoute, and links to related guides on IndianinQ8.
Quick facts
- Company type: Mobile telecommunications operator, part of Ooredoo Group
- Head office: Al Murqab, Block 1, Al-Sour Street, Kuwait City
- Postal address: P.O. Box 613, Safat 13007
- Customer care: 1805555
- Former name: Wataniya Telecom
- Renamed: 26 May 2014
- Website: ooredoo.com.kw
About Ooredoo Kuwait
Ooredoo Kuwait began as Wataniya Telecom, which was founded in 1999 and launched its mobile service that year as Kuwait’s second operator. It was renamed Ooredoo Kuwait on 26 May 2014, when Wataniya’s Qatari parent group, then Qtel, rebranded as Ooredoo, according to Wikipedia. The Ooredoo Group owns the majority of the company.
Ooredoo Kuwait offers mobile, data, home-internet and business services, including 5G. It is one of the three main mobile operators in Kuwait, with Zain and stc.
Vision, mission and what the company does
We did not find a published vision and mission statement for Ooredoo Kuwait in the text we could read, so we have not invented one. The Ooredoo Group publishes its own strategy and sustainability statements on ooredoo.com.
Ooredoo’s customer channels include a website, an app, an online shop and a customer-care line.
Address and location
Ooredoo Group’s contact page lists the Kuwait head office as Al Murqab area, Block 1, Al-Sour Street, with the postal address P.O. Box 613, Safat 13007. Mirqab is a central district of Kuwait City, next to Sharq and Qibla, and is also where ICBC Kuwait and several other offices are located.
The page is several years old, so confirm the address before a visit. Most customers use shops in malls and commercial areas, and the company’s website lists them.
Contact information
| Channel | Details |
|---|---|
| Customer care | 1805555 |
| Online shop | shop.ooredoo.com.kw |
| Website | ooredoo.com.kw |
| Group contact page | ooredoo.com, contact us |
| Postal address | P.O. Box 613, Safat 13007, Kuwait |
Ooredoo Group’s contact page lists 1805555 as the Kuwait customer-care number. Some directories give other numbers, which we have not published because we could not confirm them on Ooredoo’s own site.
For simple requests, use the app or website first, and take your Civil ID for any shop visit.
Working hours
Normal working hours, day by day
| Day | Head office and shops |
|---|---|
| Sunday | Head office: working day, hours not confirmed; shop hours vary |
| Monday | Head office: working day, hours not confirmed; shop hours vary |
| Tuesday | Head office: working day, hours not confirmed; shop hours vary |
| Wednesday | Head office: working day, hours not confirmed; shop hours vary |
| Thursday | Head office: working day, hours not confirmed; shop hours vary |
| Friday | Head office closed; many mall shops open later in the day |
| Saturday | Head office closed; many mall shops open |
Ooredoo does not publish one timetable for its head office or shops on the pages we could read. An unofficial guide lists Sunday to Thursday, 8:00 AM to 5:00 PM, for the head office, while other directories give different hours, so we treat them as unconfirmed. Mall shops usually work longer hours, and their schedules differ.
I’ve found Ooredoo Kuwait’s official company and recruitment pages. The article below includes its contact information, services, careers portal, application steps, and official links. I’ve also distinguished general career areas from confirmed live vacancies, since openings and deadlines can change.
Ooredoo Kuwait: Company Profile, Contact Details, Careers & Job Vacancies
Ooredoo Kuwait is a telecommunications company providing mobile communication, internet connectivity, digital services and business communication solutions to individuals and organisations across Kuwait. It is part of the international Ooredoo Group, which operates telecommunications businesses in several markets.
Previously known as Wataniya Telecom, Ooredoo Kuwait commercially launched its services in December 1999. The company has continued to develop its mobile network, broadband services and digital customer experience to meet the changing needs of customers.
For job seekers, Ooredoo Kuwait careers can offer opportunities in telecommunications, information technology, customer service, sales, marketing, finance, human resources, business solutions and network operations. Applicants should use the official recruitment portal to check current vacancies and eligibility requirements.
Ooredoo Kuwait – Company Information
| Detail | Information |
|---|---|
| Company Name | Ooredoo Kuwait |
| Parent Group | Ooredoo Group |
| Former Name | Wataniya Telecom |
| Industry | Telecommunications and Digital Services |
| Commercial Launch in Kuwait | December 1999 |
| Headquarters | Ooredoo Tower, Al Murqab, Kuwait |
| Main Services | Mobile, internet, broadband and corporate communications |
| Network Technology | 5G and other supported mobile network technologies |
| Customer Segments | Individual, residential, business and corporate customers |
| Official Website | https://www.ooredoo.com.kw/en/home |
| Official Careers Page | https://www.ooredoo.com.kw/portal/en/whyooredoo |
| Group Careers Portal | https://careers.ooredoo.com/ |
Ooredoo Kuwait Contact Details
Customers can contact Ooredoo Kuwait for assistance with mobile subscriptions, internet services, billing, recharge, roaming, technical support and other telecommunications enquiries.
| Contact Information | Details |
|---|---|
| Customer Care | 121 |
| International / General Contact | +965 1805 555 |
| Corporate Headquarters | Ooredoo Tower, Al Murqab, Block 1, Al-Sour Street, Kuwait |
| P.O. Box | 613, Safat 13007, Kuwait |
| Online Customer Support | Official website live chat |
| WhatsApp Support | Access through the official website |
| Official Website | https://www.ooredoo.com.kw/en/home |
| Official Support Page | https://www.ooredoo.com.kw/en/support-guide |
| Official Company Information | https://www.ooredoo.com.kw/portal/en/whyooredoo |
Important: Customer care and corporate contact channels are not necessarily recruitment contacts. For employment enquiries and applications, use Ooredoo’s official careers portal.
Ooredoo Kuwait Working Hours
Ooredoo provides online customer support around the clock. Physical store opening hours and corporate office schedules may differ according to location and department.
| Department or Service | Working Hours |
|---|---|
| Online Customer Support | 24 hours a day, 7 days a week |
| Customer Care Telephone | Contact 121 to confirm assistance availability |
| Online Account Services | Available online, subject to service availability |
| Retail Stores | Vary by branch |
| Business Customer Services | Contact the company for applicable hours |
| Corporate Office | Confirm before visiting |
| Recruitment and Human Resources | Refer to the relevant vacancy announcement |
For branch locations and current opening hours, use the official Ooredoo website or store locator before travelling.
Ooredoo Kuwait Careers
Ooredoo Kuwait recruits professionals to support its telecommunications network, customer services, digital products, business operations and corporate functions.
The company describes its workforce as an important part of its efforts to deliver communications services and adapt to technological innovation.
Official Ooredoo Kuwait Careers Page: https://www.ooredoo.com.kw/portal/en/whyooredoo
Ooredoo Group Careers Portal: https://careers.ooredoo.com/
Candidates can review advertised positions, select a suitable vacancy and follow the instructions provided by the recruitment system. If no suitable position is available, Ooredoo’s careers information also describes a job-alert option through its applicant system.
Types of Jobs at Ooredoo Kuwait
| Job Category | Examples of Positions |
|---|---|
| Customer Service | Customer Care Representative, Contact Centre Agent |
| Retail Operations | Retail Store Support Staff, Store Operations |
| Sales | Sales Executive, Business Development Specialist |
| Telecommunications Engineering | Network Engineer, Telecommunications Specialist |
| Network Operations | Network Operations and Monitoring Roles |
| Information Technology | IT Support, Systems and Software Roles |
| Cybersecurity | Information Security and Security Operations Roles |
| Digital Services | Digital Product, Platform and Customer Experience Roles |
| Marketing | Marketing Specialist, Campaign and Brand Roles |
| Business-to-Business Services | Corporate Sales and Enterprise Solutions Roles |
| Finance and Accounting | Accountant, Financial Analyst and Finance Support |
| Human Resources | Recruitment, HR Operations and Talent Development |
| Procurement | Procurement and Vendor Management |
| Data and Analytics | Data Analyst, Reporting and Business Intelligence |
| Strategy and Corporate Affairs | Business Planning, Strategy and Corporate Support |
| Management | Team Leaders, Department Managers and Senior Specialists |
These are examples of potential career areas within Ooredoo. They do not mean that every listed position is currently vacant.
Latest Ooredoo Kuwait Job Vacancies
Ooredoo advertises job opportunities through its official recruitment platforms. Vacancies, application deadlines and requirements change over time, so candidates should check the live listings before applying.
Check the official careers portal: https://careers.ooredoo.com/
When searching for a job in Kuwait, check that the vacancy lists Ooredoo Kuwait as the company and Kuwait as the work location. The group portal may also show jobs in Qatar and other countries where Ooredoo operates.
For each vacancy, review:
- Job title and department.
- Job location and employment arrangement.
- Required academic qualifications.
- Relevant professional experience.
- Technical and communication skills.
- Nationality or work-authorisation conditions, if applicable.
- Application deadline and required documents.
Only treat a position as available if it appears on the official recruitment portal with a valid application option.
How to Apply for Ooredoo Kuwait Jobs
Follow these steps when applying for an Ooredoo Kuwait vacancy.
Step 1: Visit the Official Careers Portal
Open https://careers.ooredoo.com/ or the Ooredoo Kuwait careers page at https://www.ooredoo.com.kw/portal/en/whyooredoo.
Step 2: Search for Kuwait Vacancies
Use the location, company or job-category filters to identify positions based in Kuwait.
Step 3: Select a Suitable Position
Choose a vacancy that matches your qualifications, skills and professional experience.
Step 4: Read the Job Description
Review the duties, minimum qualifications, experience requirements and closing date before starting your application.
Step 5: Register or Sign In
Follow the recruitment portal’s instructions to create an applicant account or sign in to an existing account.
Step 6: Complete the Application
Enter your personal and professional details, answer the required questions and upload your CV and other requested documents.
Step 7: Submit and Monitor Your Application
Complete all mandatory sections and submit the application. Check your email and applicant account for updates from the recruitment team.
Step 8: Set Up Job Alerts
Ooredoo’s careers information recommends using the Job Agent feature, where available, to select relevant departments and job categories and receive notifications about new vacancies.
Recruitment warning: Apply through official company channels. Be cautious of individuals demanding money in exchange for a job offer, interview, visa or guaranteed selection. Verify suspicious communications directly with Ooredoo.
Ooredoo Kuwait Jobs for Fresh Graduates
Fresh graduates may find opportunities in entry-level customer service, sales, digital services, IT, business support and other departments when suitable positions are advertised.
The qualifications required depend on the role. Technical positions may require a relevant degree or certification, while customer-facing roles may emphasise communication, teamwork and problem-solving.
Candidates should:
- Prepare a professional and up-to-date CV.
- Highlight internships, academic projects and relevant work experience.
- Include technical skills and language abilities.
- Apply for roles that match their qualifications.
- Review any graduate programme or internship announcement for eligibility conditions.
Ooredoo Kuwait also operates ON Academy, a development initiative focused on helping young people build skills in areas such as content creation, television production, marketing, public relations, innovation, financial literacy and project management.
Official ON Academy page: https://ooredoo.com.kw/en/web/ooredoo-on-academy
ON Academy is a skills-development initiative; participation should not be treated as a guarantee of employment with Ooredoo.
Services Provided by Ooredoo Kuwait
Ooredoo Kuwait offers telecommunications and digital services for individual customers, households and businesses.
1. Mobile Communication
Mobile voice, messaging and data services through eligible prepaid and postpaid plans.
2. 5G Internet
Mobile broadband connectivity using 5G technology in supported coverage areas, subject to the customer’s plan, device and network availability.
3. Home Internet
Internet connectivity options for residential customers, depending on the available plans and technology at their location.
4. Business Communication Solutions
Communication, connectivity and managed services designed to support business customers and corporate organisations.
5. Smartphones and Devices
Mobile phones, internet devices, routers and selected accessories through the company’s online store and retail channels.
6. Digital Account Services
Online services for managing accounts, checking bills, recharging lines and accessing customer support.
7. Roaming and International Services
International roaming and communication options, depending on the destination, plan and applicable service terms.
8. Digital and Value-Added Services
Selected digital content, entertainment and additional services that may be available through eligible subscriptions or offers.
For the latest plans, prices, devices and service conditions, visit https://www.ooredoo.com.kw/en/home.
Ooredoo Kuwait Headquarters and Branches
Ooredoo Kuwait’s headquarters is located at Ooredoo Tower in the Al Murqab area of Kuwait City.
Corporate Headquarters
- Building: Ooredoo Tower
- Area: Al Murqab
- Block: 1
- Street: Al-Sour Street
- P.O. Box: 613, Safat 13007, Kuwait
- General Contact: +965 1805 555
Customers who need in-person assistance can use the official website to locate a retail branch or service outlet.
Official Website: https://www.ooredoo.com.kw/en/home
Before visiting, confirm the branch address, opening hours and availability of the service you need.
Ooredoo Kuwait Vision and Business Focus
Ooredoo’s stated vision centres on enriching people’s lives and helping individuals reach their potential through communications and technology.
Its business priorities include:
- Connectivity: Providing mobile and broadband services to individuals and businesses.
- Network development: Improving network capabilities and supporting modern communications technology.
- Digital transformation: Developing digital products, services and online customer channels.
- Customer experience: Making account management, billing and support more accessible.
- Business solutions: Providing connectivity and managed services for corporate customers.
- Innovation: Adapting to technological developments and changing customer needs.
- Talent development: Supporting professional skills and development within the organisation.
For official corporate information and group-level announcements, visit https://www.ooredoo.com/.
Official Ooredoo Kuwait Links
| Resource | Official Link |
|---|---|
| Ooredoo Kuwait Website | https://www.ooredoo.com.kw/en/home |
| Ooredoo Kuwait Careers | https://www.ooredoo.com.kw/portal/en/whyooredoo |
| Ooredoo Group Careers | https://careers.ooredoo.com/ |
| Customer Support Guide | https://www.ooredoo.com.kw/en/support-guide |
| Customer Support | https://www.ooredoo.com.kw/en/support |
| ON Academy | https://ooredoo.com.kw/en/web/ooredoo-on-academy |
| Ooredoo Group Website | https://www.ooredoo.com/ |
| Ooredoo Group Contact Details | https://www.ooredoo.com/en/contact_us/ |
Frequently Asked Questions (FAQs)
1. How can I apply for Ooredoo Kuwait jobs?
Visit the official careers portal at https://careers.ooredoo.com/, search for positions in Kuwait, select a suitable vacancy and follow the application instructions.
2. Is Ooredoo Kuwait currently hiring?
Vacancies change as positions are opened and closed. Check the official careers portal for current listings, requirements and deadlines.
3. What qualifications are required to work at Ooredoo Kuwait?
Requirements depend on the position. Customer service and sales roles may emphasise communication and customer handling, while engineering and IT roles may require relevant qualifications, certifications or experience.
4. Can fresh graduates apply for Ooredoo Kuwait jobs?
Fresh graduates may apply for suitable entry-level vacancies when advertised. They can also check official announcements for internships, development opportunities or other eligible programmes.
5. What is the Ooredoo Kuwait customer care number?
Ooredoo Kuwait’s customer care number is commonly listed as 121. For general or international contact, Ooredoo Group lists +965 1805 555 for Kuwait. Confirm the appropriate contact channel on the official website if you are calling from outside Kuwait.
6. Where is Ooredoo Kuwait headquarters located?
Ooredoo Tower is located in Al Murqab, Block 1, Al-Sour Street, Kuwait. The listed postal address is P.O. Box 613, Safat 13007, Kuwait.
7. Can expatriates apply for Ooredoo Kuwait jobs?
Eligibility depends on the individual vacancy, the employer’s requirements and applicable work-authorisation conditions. Read the vacancy announcement carefully to confirm eligibility.
8. How can I receive notifications about new Ooredoo jobs?
Use the Job Agent or job-alert option in the recruitment system, where available. Select the relevant department and job category to receive notifications about suitable openings.
9. Does Ooredoo Kuwait provide 5G internet?
Yes. Ooredoo Kuwait offers 5G services in supported areas. Availability and performance depend on coverage, compatible equipment, plan and network conditions.
10. Does Ooredoo Kuwait offer training for young people?
Ooredoo Kuwait’s ON Academy offers skills-development programmes in areas including content creation, marketing, television production and project management. Visit the official academy page for programme information and application requirements.
11. Is there a fee to apply for an Ooredoo Kuwait job?
Use the official recruitment portal and be cautious of anyone requesting payment in exchange for a guaranteed job, interview or recruitment outcome.
Conclusion
Ooredoo Kuwait is an established telecommunications provider offering mobile communication, broadband internet, business connectivity and digital services. Career opportunities may be available in customer service, sales, engineering, IT, marketing, finance, strategy and other professional departments.
Job seekers should check the official careers portal regularly, verify that a vacancy is based in Kuwait, and submit applications through the authorised recruitment system.
Company: Ooredoo Kuwait
Website: https://www.ooredoo.com.kw/en/home
Careers: https://careers.ooredoo.com/
Customer Care: 121
General Contact: +965 1805 555
Headquarters: Ooredoo Tower, Al Murqab, Kuwait
Check Ooredoo’s shop locator before you visit, and telephone 1805555 if you need a particular service.
Working hours in Ramadan
Telecom shops usually change their hours in Ramadan, with mall shops often working in two shifts, and a company’s website or app is the best place to check. We could not find an official Ramadan timetable for this company, so check its announcements before you visit. Customer-service lines and the app stay available.
Public holidays
The company is closed on official Kuwaiti public holidays, and visitors should expect schedules to change around Eid and national days. Announcements come from the company and from the Kuwaiti government, so confirm before you visit.
Operations and services
Ooredoo Kuwait sells prepaid and postpaid lines, data and voice bundles, 5G and home-internet services, device sales and instalments, roaming packages and business connectivity. Its online shop sells devices and services directly.
Offers, plans and fees change, so read the plan page on ooredoo.com.kw before you subscribe.
Careers and recruitment
Check Ooredoo Kuwait’s official website for current vacancies and apply there. Ooredoo recruits for network, IT, sales, retail, customer care and corporate roles. Many management positions are reserved for Kuwaiti nationals, but expatriates are hired for specialist and shop roles.
Be careful with recruitment offers. Do not pay money to anyone who promises a guaranteed telecom job, and verify an advert on the company’s own website. For job leads in Kuwait, see the Kuwait job vacancies on IndianinQ8.
How to reach the head office by bus
Mirqab is served by several routes. KuwaitBusRoute’s pages for Kuwait Bus 12 (Sharq to Sulaibiya) and Kuwait Bus 15 (Maliya to Salmiya) list Mirqab among their stops, and the CityBus Kuwait City Express loop lists Al Soor Tower. You can also browse all Sharq bus routes and the master list, Kuwait bus routes and numbers.
Bus routes, stops and timings change, and none of these pages names a stop at the company’s door, so check the route pages and the nearest stop before travelling. For fares and cards, see the Kuwait bus pass guide. You can also browse the list on Kuwait bus routes and numbers on IndianinQ8 and more local routes on KuwaitBusRoute.
Before you visit
- Use the app, website or 1805555 first for simple requests.
- Bring your Civil ID for a shop visit.
- Check the shop locator for the hours of your shop.
- Confirm prices and terms on the Ooredoo website, since offers change.
Map and directions
The head office is on Al-Sour Street in Mirqab, Block 1. We have not verified parking. The stored map pin is a general Kuwait City position.
Search for Ooredoo Kuwait on Google Maps
Map note: the pin stored for this listing is a general Kuwait City position and not the company’s exact location. Use the address above, or the Google Maps link, which searches for the address.
Reviews and feedback
We do not copy reviews onto this page, because ratings and comments change. To read or write reviews of Ooredoo Kuwait, open its Google Maps listing: search for Ooredoo Kuwait on Google Maps. Reviews of a large company’s offices often reflect visits to a particular department, so read them with care.
For feedback or complaints about the company’s services, use the contact details above. Do not send personal documents to unofficial addresses.
Related reading
- Ooredoo Kuwait official website
- Kuwait job vacancies on IndianinQ8
- Kuwait bus routes and numbers on IndianinQ8
- KuwaitBusRoute: all Kuwait bus routes and numbers
Frequently asked questions
What is Ooredoo Kuwait’s customer care number?
1805555, according to Ooredoo Group’s contact page.
Where is Ooredoo Kuwait’s head office?
Al Murqab, Block 1, Al-Sour Street, Kuwait City, with the postal address P.O. Box 613, Safat 13007.
What was Ooredoo Kuwait called before?
Wataniya Telecom. It was renamed Ooredoo Kuwait on 26 May 2014.
Who owns Ooredoo Kuwait?
The Ooredoo Group of Qatar owns the majority, according to Wikipedia.
What are Ooredoo shop hours?
They vary by shop. Check the shop locator or telephone 1805555.
Does Ooredoo have an online shop?
Yes, shop.ooredoo.com.kw.
Does Ooredoo Kuwait hire expatriates?
Ooredoo hires expatriates for many specialist and shop roles, though many management positions are reserved for Kuwaitis. Check its official channels.
Which bus goes to Mirqab?
KuwaitBusRoute lists several routes that stop at Mirqab. Check the route pages.
Information checked against the company’s own website and contact page and secondary directories, October 2026. Please confirm hours, access and contact details with the company before visiting.