Kuwait Airways profile
Kuwait Airways is Kuwait’s national airline. Its head office is at Kuwait International Airport, and its flights use Terminal 4. It sells tickets through its website, a call centre and sales offices, and runs a frequent-flyer programme called Oasis Club.
This page covers the address and contacts, working-hours guidance, services, baggage and travel tips, careers, how to reach the airport by bus using the routes on KuwaitBusRoute, and links to related guides on IndianinQ8.
Quick facts
- Company type: National airline (state-owned)
- Head office: Kuwait International Airport, Farwaniya, Kuwait
- Postal address: P.O. Box 394, Safat 13004
- Head office telephone (directory listing): +965 2434 5555
- Call centre (listed by directories): 171
- Terminal: Terminal 4, Kuwait International Airport
- Founded: 1953
- Website: kuwaitairways.com
About Kuwait Airways
Kuwait Airways was founded in 1953 as Kuwait National Airways and became the national carrier, according to Wikipedia. Its flights use Terminal 4 of Kuwait International Airport, a terminal that Wikipedia says is operated by Korea’s Incheon Airport. The airline flies to destinations in the Middle East, Asia, Europe and North America.
The airline’s loyalty programme is called Oasis Club. Its sales offices and the head office are the places for ticket changes, refunds and corporate bookings that cannot be made online.
Vision, mission and what the company does
We did not find a published vision and mission statement for Kuwait Airways in the text we could read, so we have not invented one. The airline’s own website is the place to find its statements about fleet renewal, service and sustainability.
For official notices about schedules, delays and travel requirements, use the airline’s website and app.
Address and location
Directories that copy the airline’s contact details give the head office as Kuwait Airways Building, Kuwait International Airport, with the postal address P.O. Box 394, Safat 13004. The airport is in Farwaniya Governorate, south of central Kuwait City.
Directories also list a sales office in The Avenues Mall, in Phase 3 on the first floor, and a cargo office. We could not confirm these on the airline’s own pages, so check kuwaitairways.com for the current offices.
Contact information
| Channel | Details |
|---|---|
| Head office telephone (directory listing) | +965 2434 5555 |
| Call centre (listed by directories) | 171 |
| Cargo (directory listing) | +965 2227 6666 |
| Website | kuwaitairways.com |
| Oasis Club (frequent flyer) | Details on the airline’s website |
| Postal address | P.O. Box 394, Safat 13004, Kuwait |
The telephone numbers above come from airline-office directories that copy the airline’s details, and the call-centre number 171 appears in several of them. Confirm them on kuwaitairways.com before you rely on them, and use the website or app for bookings where you can.
Keep your booking reference (PNR) and passport details ready when you call.
Working hours
Normal working hours, day by day
| Day | Service |
|---|---|
| Sunday | Call centre and offices: hours not confirmed; check kuwaitairways.com |
| Monday | Call centre and offices: hours not confirmed; check kuwaitairways.com |
| Tuesday | Call centre and offices: hours not confirmed; check kuwaitairways.com |
| Wednesday | Call centre and offices: hours not confirmed; check kuwaitairways.com |
| Thursday | Call centre and offices: hours not confirmed; check kuwaitairways.com |
| Friday | Call centre and offices: hours not confirmed; check kuwaitairways.com |
| Saturday | Call centre and offices: hours not confirmed; check kuwaitairways.com |
Kuwait Airways does not publish one set of hours on the pages we could read. Directory entries give the head office as working about 8:00 AM to 2:00 PM, Sunday to Thursday, and another entry gives 7:30 AM to 2:30 PM, so the hours are not confirmed. A directory lists the Avenues sales office as open about 10:00 AM to 9:30 PM, Sunday to Thursday and on holidays, which is also not confirmed.
Kuwait Airways is Kuwait’s national airline, established in 1954. Its official website provides flight bookings, customer support, airport and travel services, and a dedicated recruitment portal. At the time checked, the careers portal displayed no open vacancies, so the artic
Kuwait Airways: Company Profile, Contact Details, Careers & Job Vacancies
Kuwait Airways is the national airline of the State of Kuwait, providing passenger air transportation and related travel services to destinations across the Middle East, Asia, Europe and other international markets. Established in 1954, the airline has played an important role in connecting Kuwait with the rest of the world.
Operating from Kuwait International Airport, Kuwait Airways offers scheduled flights, different cabin classes, online reservations, baggage services, special assistance and its Oasis Club frequent-flyer programme.
For job seekers, Kuwait Airways careers may offer opportunities in cabin crew, pilots, aircraft maintenance, engineering, flight operations, ground handling, customer service, finance, IT, administration and other aviation-related departments. Candidates should check the official recruitment portal for current vacancies, application deadlines and eligibility conditions.
Kuwait Airways – Company Information
| Detail | Information |
|---|---|
| Company Name | Kuwait Airways Company (KAC) |
| Industry | Aviation and Air Transportation |
| Established | 1954 |
| Country | State of Kuwait |
| Company Type | National airline |
| Headquarters | Kuwait |
| Main Operating Base | Kuwait International Airport |
| Main Services | Passenger flights and related travel services |
| Frequent-Flyer Programme | Oasis Club |
| Official Website | https://www.kuwaitairways.com/en/Pages/default.aspx |
| Corporate Profile | https://www.kuwaitairways.com/en/about/corporate-profile |
| Official Careers Portal | https://careers.kuwaitairways.com/jobs/Careers |
Kuwait Airways Contact Details
Passengers can contact Kuwait Airways for assistance with flight reservations, ticket changes, cancellations, refunds, baggage, check-in, special assistance and other travel-related enquiries.
| Contact Information | Details |
|---|---|
| Kuwait Call Centre | 171 — local calls only |
| International Call Centre | +965 2434 5555, extension 171 |
| International Call Centre Availability | 24 hours a day, 7 days a week |
| WhatsApp Service | +965 1802050 |
| Customer Relations Email | customer-relations@kuwaitairways.com |
| Mailing Address | Kuwait Airways Company, P.O. Box 394, Safat 13004, Kuwait |
| Official Website | https://www.kuwaitairways.com/en/Pages/default.aspx |
| Official Contact Page | https://www.kuwaitairways.com/en/contact/contactus |
| Official Careers Portal | https://careers.kuwaitairways.com/jobs/Careers |
Important: The customer call centre is for passenger and travel enquiries, not a dedicated recruitment hotline. Job applications should be submitted through the official careers portal.
Kuwait Airways Working Hours
Kuwait Airways operates flights according to its published schedules, including services outside conventional office hours. Customer support, airport counters, corporate departments and recruitment teams may follow different schedules.
| Department or Service | Working Hours |
|---|---|
| Flight Operations | According to published flight schedules |
| Local Call Centre | Call 171 for assistance |
| International Call Centre | 24 hours a day, 7 days a week |
| WhatsApp Service | Contact the official WhatsApp channel for current availability |
| Customer Relations — Kuwait | 7:30 AM–2:30 PM, Sunday–Thursday |
| Airport Check-in Counters | Vary by flight and airport |
| Corporate Office | Confirm before visiting |
| Recruitment and HR | Refer to the individual job advertisement |
The customer relations working hours listed above are for the Kuwait customer relations department and should not be confused with flight operations or the international call centre.
For flight schedules, check-in information and airport services, visit the official website before travelling.
Kuwait Airways Careers
Kuwait Airways offers career opportunities across airline operations, aircraft engineering, passenger services, corporate functions and other aviation-related fields.
Its official careers portal allows applicants to review advertised positions and check whether applications are open.
Official Kuwait Airways Careers Portal: https://careers.kuwaitairways.com/jobs/Careers
Candidates should use the portal to check current vacancies, required qualifications, experience, application deadlines and any nationality or other eligibility conditions.
At the time this article was prepared, the careers portal displayed no open jobs. This status can change when the airline announces new recruitment campaigns, so applicants should revisit the official page regularly.
Types of Jobs at Kuwait Airways
| Job Category | Examples of Positions |
|---|---|
| Cabin Crew | Cabin Crew Member, Flight Attendant |
| Pilots | First Officer, Captain, subject to licensing and recruitment requirements |
| Flight Operations | Flight Operations Officer, Operations Support |
| Aircraft Maintenance | Aircraft Maintenance Technician, Licensed Aircraft Engineer |
| Engineering | Aircraft Systems and Technical Engineering Roles |
| Ground Operations | Ground Operations Officer, Airport Services |
| Passenger Services | Check-in Agent, Passenger Service Representative |
| Customer Service | Customer Care Representative, Customer Relations Specialist |
| Cargo Operations | Cargo Operations and Cargo Handling Roles |
| Safety and Quality | Aviation Safety, Quality Assurance and Compliance Roles |
| Information Technology | IT Support, Systems and Applications Specialist |
| Finance and Accounting | Accountant, Financial Analyst |
| Human Resources | HR Officer, Recruitment and Training Specialist |
| Procurement and Logistics | Procurement Officer, Supply Chain and Logistics Roles |
| Administration | Administrative Officer, Office Support |
| Management | Supervisors, Department Managers and Senior Specialists |
These are examples of career areas within an airline, not confirmation that every listed position is currently available at Kuwait Airways.
Latest Kuwait Airways Job Vacancies
Kuwait Airways publishes recruitment announcements through its official careers portal and, where applicable, its official communication channels.
Check current vacancies here: https://careers.kuwaitairways.com/jobs/Careers
When searching for a vacancy, review the following information carefully:
- Job title and department.
- Required education and professional qualifications.
- Relevant work experience.
- Technical skills and professional licences.
- Medical fitness or other role-specific requirements, where applicable.
- Nationality or eligibility restrictions, if stated.
- Application opening and closing dates.
- Required supporting documents.
Some aviation positions require specialist licences, training, medical clearance or documented experience. Cabin crew and other customer-facing roles may have separate language, fitness, training and eligibility requirements.
Do not rely on expired job advertisements. If the official portal shows no open positions, check it again later for new recruitment campaigns.
How to Apply for Kuwait Airways Jobs
Follow these steps to apply for an employment opportunity with Kuwait Airways.
Step 1: Visit the Official Careers Portal
Open https://careers.kuwaitairways.com/jobs/Careers.
Step 2: Check Current Openings
Review the vacancies displayed on the website. If the portal shows no open jobs, revisit it periodically rather than applying through an expired advertisement.
Step 3: Select a Suitable Position
Choose a role that matches your qualifications, skills, professional experience and any required licences.
Step 4: Read the Eligibility Requirements
Review the job description carefully, including the responsibilities, required education, experience, language skills and application deadline.
Step 5: Prepare Your CV and Documents
Prepare an updated CV and the documents requested for the vacancy. Depending on the role, these may include educational certificates, professional licences, experience certificates or other supporting records.
Step 6: Register or Sign In
Follow the instructions on the official recruitment portal to create an applicant profile or access an existing account.
Step 7: Submit Your Application
Complete the required fields, upload the requested documents and submit your application before the deadline.
Step 8: Monitor Your Application
Check your email and recruitment account for updates, interview invitations or requests for additional information.
Recruitment warning: Apply through official Kuwait Airways channels. Be cautious of anyone demanding payment for a guaranteed job, interview, visa or recruitment outcome. Verify suspicious communications directly with the airline.
Kuwait Airways Jobs for Fresh Graduates
Fresh graduates may find opportunities in suitable entry-level roles when Kuwait Airways announces recruitment. Availability depends on the department and the qualifications required.
Potential areas of interest include:
- Passenger services and customer support.
- Administrative and business support.
- IT and systems support.
- Finance and accounting.
- Cargo and ground operations.
- Engineering-related trainee roles, where offered.
- Graduate development or training programmes, if advertised.
Some aviation positions require specific licences, professional qualifications or previous industry experience, so not every role is suitable for fresh graduates.
To prepare for future opportunities:
- Maintain an updated CV.
- Highlight internships, academic projects and relevant skills.
- Obtain required professional licences or certifications for specialist roles.
- Demonstrate communication, teamwork and customer service abilities.
- Review vacancy announcements for age, nationality, language or other conditions, where applicable.
Check the official careers portal for any graduate opportunities or training programmes currently accepting applications.
Services Provided by Kuwait Airways
Kuwait Airways offers passenger air transportation and a range of related travel services.
1. International Passenger Flights
Scheduled flights connecting Kuwait with destinations in the Middle East, South Asia, Europe and other international markets served by the airline.
2. Online Flight Booking
Passengers can search for flights, select available fares and make reservations through the official website.
3. Manage Booking
Eligible passengers can use online services to review booking details and make permitted changes, subject to fare conditions and the airline’s policies.
4. Online Check-in
Online check-in is available for eligible flights, subject to route-specific requirements and check-in windows.
5. Baggage Services
Information and assistance relating to checked baggage, cabin baggage, excess baggage and baggage issues.
6. Special Passenger Assistance
Assistance for eligible passengers who require support with mobility, accessibility or other travel needs, subject to the airline’s arrangements and notification requirements.
7. Cabin Classes
Kuwait Airways offers different cabin-class options, including Economy, Business and First Class on applicable flights and aircraft.
8. Oasis Club
The Oasis Club frequent-flyer programme provides membership benefits and mileage-related services according to its terms and conditions.
9. Flight Information
Passengers can access flight schedules, flight status, check-in information and other travel details through the airline’s official website.
10. Additional Travel Services
Depending on the itinerary and eligibility, passengers may be able to access services such as seat selection, upgrades and other travel-related options.
For current services, fares and travel conditions, visit https://www.kuwaitairways.com/en/Pages/default.aspx.
Kuwait Airways Headquarters and Airport Operations
Kuwait Airways operates from Kuwait International Airport, which serves as its main operating base. The airline’s corporate and administrative functions support flight operations, passenger services, engineering, commercial activities and other departments.
Company mailing address:
- Company: Kuwait Airways Company.
- P.O. Box: 394, Safat 13004, Kuwait.
- Main Operating Base: Kuwait International Airport.
- Official Website: https://www.kuwaitairways.com/en/Pages/default.aspx.
For airport terminal details, check-in counter information and flight-specific instructions, use the airline’s official website and the information provided with your booking.
Passengers should confirm their terminal and check-in arrangements before leaving for the airport, as operational details can vary.
Kuwait Airways Vision, Mission and Corporate Values
Kuwait Airways states that its vision is to be a pioneering national carrier in regional air transport, with high safety standards and outstanding customer service.
Its mission focuses on providing safe, high-quality commercial air transportation through a modern and efficient fleet while improving service quality and competitiveness.
The company’s published corporate values include:
- Safety: Supporting safe and reliable airline operations.
- Customer satisfaction: Improving the passenger experience.
- Continuous improvement: Developing services and operational performance.
- Transparency: Maintaining clear and responsible business practices.
- Good governance: Supporting accountability and sound management.
- Teamwork: Encouraging collaboration across departments.
- Employee development: Supporting training and professional growth.
- Technology: Using technology to improve reliability, safety and operational performance.
For official details, visit the corporate profile page:
https://www.kuwaitairways.com/en/about/corporate-profile
Official Kuwait Airways Links
| Resource | Official Link |
|---|---|
| Kuwait Airways Website | https://www.kuwaitairways.com/en/Pages/default.aspx |
| Corporate Profile | https://www.kuwaitairways.com/en/about/corporate-profile |
| Careers and Recruitment | https://careers.kuwaitairways.com/jobs/Careers |
| Contact Us | https://www.kuwaitairways.com/en/contact/contactus |
| Flight Booking | https://www.kuwaitairways.com/ |
| Flight Information | https://www.kuwaitairways.com/en/ |
| Oasis Club | https://www.kuwaitairways.com/en/ |
| Customer Relations | https://www.kuwaitairways.com/en/contact/contactus |
| Customer Service Plan | https://kuwaitairways.com/en/terms/Pages/customer-service-plan.aspx |
| Kuwait International Airport | https://www.kuwaitairport.gov.kw/en/ |
Frequently Asked Questions (FAQs)
1. How can I apply for Kuwait Airways jobs?
Visit the official recruitment portal at https://careers.kuwaitairways.com/jobs/Careers, review current vacancies and follow the application instructions for the position.
2. Is Kuwait Airways currently hiring?
At the time this article was prepared, the official careers portal displayed no open jobs. Recruitment status can change, so check the official portal again for new vacancies.
3. What qualifications are required to work at Kuwait Airways?
Requirements depend on the role. Pilots, aircraft engineers and certain technical staff may need specialist licences or certifications, while customer service and administrative roles have their own educational and experience requirements.
4. Can fresh graduates apply for Kuwait Airways jobs?
Fresh graduates may apply for suitable entry-level roles when advertised. Review each job description to confirm the required qualifications and experience.
5. What is the Kuwait Airways customer care number?
The local call centre number is 171. For international calls, the airline lists +965 2434 5555, extension 171. Its official contact page also lists WhatsApp service at +965 1802050.
6. What are the Kuwait Airways international call centre hours?
The airline lists its international call centre as available 24 hours a day, seven days a week.
7. Where is Kuwait Airways headquarters located?
Kuwait Airways’ company mailing address is P.O. Box 394, Safat 13004, Kuwait. The airline operates from Kuwait International Airport.
8. Can expatriates apply for Kuwait Airways jobs?
Eligibility depends on the vacancy and its nationality, qualification, experience and work-authorisation requirements. Applicants should read the official announcement carefully.
9. Does Kuwait Airways recruit cabin crew?
Kuwait Airways has advertised cabin crew recruitment campaigns in the past. Applicants should check the official careers portal for current openings and the requirements for each campaign.
10. Is there a fee to apply for Kuwait Airways jobs?
Use the official recruitment portal and be cautious of anyone requesting payment in exchange for a guaranteed job, interview or recruitment outcome.
Conclusion
Kuwait Airways is Kuwait’s national airline, providing scheduled passenger flights and related travel services. Its potential career areas include cabin crew, pilots, aircraft maintenance, engineering, ground operations, customer service, IT, finance and corporate administration.
Job seekers should check the official recruitment portal regularly, verify the requirements for each vacancy and apply through authorised company channels. Because openings may close or change without notice, the official careers page is the best place to confirm the current recruitment status.
Company: Kuwait Airways Company
Website: https://www.kuwaitairways.com/en/Pages/default.aspx
Careers: https://careers.kuwaitairways.com/jobs/Careers
Local Call Centre: 171
International Call Centre: +965 2434 5555, extension 171
WhatsApp: +965 1802050
Mailing Address: P.O. Box 394, Safat 13004, Kuwait
Airport check-in counters follow the flight schedule and open before departure, so check the airline’s check-in times for your flight.
Working hours in Ramadan
We could not find published Ramadan hours for the Kuwait Airways offices. Offices and sales counters normally change their hours in Ramadan, so check the airline’s announcements before you visit. Check-in at the airport follows flight times, which do not change.
Public holidays
The company is closed on official Kuwaiti public holidays, and visitors should expect schedules to change around Eid and national days. Announcements come from the company and from the Kuwaiti government, so confirm before you visit.
Operations and services
Kuwait Airways sells flights and cargo space, runs the Oasis Club frequent-flyer programme, and provides check-in, baggage and special-assistance services at the airport. Its website lets passengers book, manage bookings and check in online.
Baggage allowances, fees and rules differ by route, fare and travel class, so read the fare conditions for your ticket and check the airline’s baggage page before you travel. Weigh your bags at home, and keep valuables, medicines and chargers in cabin baggage.
Careers and recruitment
Kuwait Airways recruits pilots, engineers, cabin crew, airport staff and corporate employees, and the airline’s own website is the place to check for vacancies. Many positions are reserved for Kuwaiti nationals, but expatriates are recruited for specialist roles. Cabin-crew recruitment drives are normally announced on the airline’s website and social media.
Be careful with recruitment offers. Do not pay money to anyone who promises a guaranteed airline job, and verify an advert on the airline’s own website. For airport and aviation job leads in Kuwait, see the Kuwait job vacancies on IndianinQ8.
How to reach the head office by bus
KuwaitBusRoute lists several CityBus routes to Kuwait International Airport. Its Kuwait Airport Bus X1 (Fahaheel to Airport) page describes a 24-hour express from Fahaheel to the airport, with free Wi-Fi, a luggage area and USB charging points, running every 30 minutes, and its transportation to and from Kuwait Airport page says that three CityBus lines, 13, 99 and 501, run between the airport and the city.
The Kuwait Airport Bus X2 page and the master list, Kuwait bus routes and numbers, show further airport services, and you can browse all Kuwait airport bus routes. The blog says a public bus takes about 40 minutes from the airport to Kuwait City and costs a few hundred fils, while a taxi takes about 20 minutes. Bus numbers, routes, stops and fares change, so confirm them before you travel. For fares and cards, see the Kuwait bus pass guide. The airport’s own site has a page on airport taxis and buses.
Before you visit
- Check your terminal: Kuwait Airways flights use Terminal 4.
- Arrive early for international flights, and check check-in and baggage rules on the airline’s website.
- Keep your passport, booking reference and Civil ID or visa documents ready.
- Hours, offices and contact numbers change, so confirm them before you travel.
Map and directions
The head office is at Kuwait International Airport. Flights use Terminal 4, and the airport’s terminal map shows the check-in area. We have not verified parking. The stored map pin is the airport’s general reference point and not the exact position.
Search for Kuwait Airways on Google Maps
Map note: the pin stored for this listing is the general reference point of Kuwait International Airport and not the exact position of the office or terminal.
Reviews and feedback
We do not copy reviews onto this page, because ratings and comments change. To read or write reviews of Kuwait Airways, open its Google Maps listing: search for Kuwait Airways on Google Maps. Reviews of a large company’s offices often reflect visits to a particular department, so read them with care.
For feedback or complaints about the company’s services, use the contact details above. Do not send personal documents to unofficial addresses.
Related reading
- Kuwait Airways official website
- Kuwait International Airport terminal maps
- Kuwait job vacancies on IndianinQ8
- Kuwait bus routes and numbers on IndianinQ8
- KuwaitBusRoute: transportation to and from Kuwait Airport
Frequently asked questions
Where is the Kuwait Airways head office?
Kuwait International Airport, Farwaniya, Kuwait, with the postal address P.O. Box 394, Safat 13004.
Which terminal does Kuwait Airways use?
Terminal 4 at Kuwait International Airport.
What is Kuwait Airways’ phone number?
Directories list +965 2434 5555 for the head office and 171 for the call centre. Confirm them on the airline’s website.
When was Kuwait Airways founded?
In 1953, as Kuwait National Airways, according to Wikipedia.
What is Oasis Club?
Kuwait Airways’ frequent-flyer programme.
What are Kuwait Airways’ office hours?
They are not confirmed. Directories list roughly 8:00 AM to 2:00 PM for the head office, Sunday to Thursday. Check the website.
Does Kuwait Airways hire expatriates?
Kuwait Airways recruits expatriates for specialist roles, though many positions are reserved for Kuwaitis. Check its official channels.
How do I get to the airport by bus?
KuwaitBusRoute lists airport routes including X1 from Fahaheel and CityBus lines 13, 99 and 501. Check the route pages.
Information checked against the company’s own website and contact page and secondary directories, October 2026. Please confirm hours, access and contact details with the company before visiting.