News, iiQ8 News, indianinQ8, Kuwait News, Q8 News

Continual Service Improvement in Activities and Concepts ITIL, ITIL Course

Continual Service Improvement in Activities and Concepts ITIL, ITIL Course Continual Service Improvement Activities and Concepts Continual Service Improvement in Activities and Concepts ITIL, ITIL Course Introduction In ITIL®, improvement becomes a process within IT with defined activities, inputs, outputs, roles and reporting. Activities It is essential that during CSI, ITSM processes are developed and deployed as well as develop an ongoing continual improvement strategy for each of the processes and services. These deliverables must be reviewed on an ongoing basis. The activities performed during the Continual Service Improvement are: • Review management information • Analyze trends • Produce/analyze SLA reports • Conduct maturity assessments • Conduct internal audits • Conduct customer satisfaction surveys • Conduct external and internal Service reviews to identify CSI opportunities Roles CSI Manager • Responsible f…

Continual Service Improvement Models and Processes in ITIL, ITIL Course

Continual Service Improvement Models and Processes in ITIL, ITIL Course Continual Service Improvement Models and Processes Introduction Models and processes are necessary in order to execute systematic and coordinated improvement activities. In Continual Service Improvement, several approaches and processes are identified to support the improvement of services and processes. Deming Cycle The Deming Cycle is described as below: • Also known as Plan-Do-Check-Act • Basis for quality management and improvement • Quality management can be successful if management and staff are committed and aim to achieve the same goals. The Deming Cycle is critical at two points in CSI: implementation of CSIs, and for the application of CSI to services and service management processes. At implementation, all four stages of the Deming Cycle are used. With ongoing improvement, CSI draws on the check and a…

A3 Kuwait Bus Route A3 Salmiya Palace to Avenues KuwaitBusA3

A3 Kuwait Bus Route A3 Salmiya Palace to Avenues KuwaitBus, iiQ8 jobs Which Bus will go CityBus Route A3 - Salmiya Palace to Avenues ? List of Bus stops / Bus stations for A3 Bus: From Salmiya Palace - Cairo Street - Hawally - Jabriya - 4th Ring Road - Al Rai - Avenues Mumbai Bus Route 237, Bus From P.Thakre Nagar Sector-8 To Borivali Bus Station To.

خط سيتى باص A3 - السالمية بالاس - حولى - الأفنيوز

Mumbai Bus Route 37, Bus From J.Mehta Marg To Kurla Station (W) (adsbygoogle = window.adsbygoogle || []).push({}); #CityBusApp #CityBuskw #public #transportation #kuwait A3 Kuwait Bus Route A3 Salmiya Palace to Cairo Street A3 Kuwait Bus Route A3 Salmiya Palace to Hawally Lulu Hypermarket Sales, Lulu Promotions Weekly 2023 Offers Kuwait A3 Kuwait Bus Route A3 Salmiya Palace to 4th Ring Road A3 Kuwait Bus Route A3 Salmiya Palace to Al Rai A3 Kuwait …

Continual Service Improvement Introduction in ITIL, ITIL Course

Continual Service Improvement Introduction in ITIL, ITIL Course ContinualServiceImprovement Introduction Overview Continual Service Improvement involves improving services offered as well as improving internal processes. An IT organization should recommend improvements, review and analyze Service Level Agreement (SLA) results, identify and implement activities to improve quality of services, improve cost without risking quality; and apply quality management methods. Purpose The purpose of Continual Service Improvement is to align and realign IT Services to the changing Business needs by identifying and implementing improvements to the IT services that support the businessprocesses. Continual Service Improvement also aims to improve process effectiveness, efficiency and cost effectiveness of the IT processes through thewhole lifecycle. T…

Impossible to see moon on Monday – Eid Al-Fitr will fall on Wednesday, not Tuesday

Impossible to see moon on Monday – Eid Al-Fitr will fall on Wednesday, not Tuesday Kuwaiti Astronomer Adel Al-Saadoun said it is impossible to see the Shawwal crescent on Monday; hence, Eid Al-Fitr will fall on Wednesday, not Tuesday as announced earlier, reports Al-Qabas daily. The daily obtained a copy of his message to all the concerned entities in Arab countries, in which he explained that the crescent will not appear after sunset on Monday for a period ranging from two minutes to 11 minutes from Kuwait to Morocco and Mauritania. Therefore, it will be impossible to see the crescent during this period, he added. Source : Al Qabas and Arabtime Kuwait. Edited Eid Al-Fitr tomorrow Tuesday June 4th Kuwait's higher authority for sighting the Shawal crescent announced on Monday that Eid Al-Fitr, which marks the end of the fasting month of Ramadan, begins on Tuesday. The authority chief, justice Jassem Al-Mutawaa, said in a statemen…

5 ( Five ) Days holidays for Eid ( Ramadan Holidays 2019 )

5 ( Five ) Days holidays for Eid ( Ramadan Holidays 2019 ) The Civil Service Commission (CSC) today ( Wednesday, 29th of May, 2019 ) announced that Eid Al-Fitr holiday will be on Tuesday, Wednesday and Thursday, June 4th, 5th and 6th of June, 2019. Official working hours shall resume on Sunday, 9th, June, 2019 . This will be applicable whether Tuesday is the last day of the Holy month of Ramadan or Whether Tuesday is the First day of Eid. State authorities with special working hours should arrange their work timing in a way that serves the public interest.

First 5G Network in Kuwait within the region

Kuwait among the first to provide 5G network in the region His Highness the Prime Minister Sheikh Jaber Al-Mubarak Al-Hamad Al-Sabah on Tuesday voiced pride over Kuwait being amongst the first in the region to provide the 5G; the fifth generation cellular network technology for broadband access. His Highness’s remarks came during his reception of Deputy Premier and Minister of State for Cabinet Affairs Anas Al-Saleh at Bayan Palace earlier today. Minister Al-Saleh was escorting Chairman of Communication and Information Technology Regulatory Authority (CITRA) Salem Al-Uthaina, along with board members. Lauding CITRA’s keeping pace with latest telecommunication technologies, His Highness underlined Kuwait’s advanced position in this regard, pointing out that cooperation between CITRA and telecommunication companies operating in Kuwait contributed to such achievement. Write 10 jokes about the status of ChatGPT Standup Comedy His Highness urged gove…

Indian Embassy published list of companies to be avoided while seeking employment in Kuwait

Indian Embassy published list of companies to be avoided while seeking employment in Kuwait Indian Embassy publish list of companies to be avoided while seeking employment in Kuwait on their website. In two separate lists, published on the Indian Embassy website, Embassy lists around 18 India based recruitment agencies to be avoided while looking for recruitment to Kuwait. Embassy also lists out around 90 Kuwaiti companies and sponsors which embassy advices to avoid while seeking employment opportunity in Kuwait. Write 10 jokes about the status of ChatGPT Standup Comedy The list is prepared based on various observations, embassy said on its website. The full list is available at http://indembkwt.gov.in/Pages/EmbBan.aspx or Sponsors/Agencies to be avoided Following sponsors/Companies/Recruiting Agencies are to be avoided while seeking employment in Kuwait due to various adverse observations (A) - Recruiting Agencies http://indembkwt.gov.i…

5 Five things you should never tell to your boss, iiQ8 Quotes

5 Five things you should never tell to your boss, iiQ8 Quotes No matter how tired you can be him or good the relationship, do not forget that is not your friend … It’s your boss. Here are some tips to never traspases asegures limits and professional life. Create a space safety and take precautions. On more than one occasion you’ve asked yourself what are the to socialize with your boss beyond office hours. Experts say that this socialization, properly understood, can profit when it comes to team. Impact on commitment and productivity, and this ultimately directly affects the income of the company. You’ll also be concerned about the hazards of this socialization, your superior may know too much about you and may use that information against you is. Some think that it is worth creating space to have difficult conversations. But be careful. Undoubtedly, there are aspects of your life that is better than your boss does not know, and there are things yo…

Violations to lose your driving license in Kuwait iiq8 news

Violations to lose your driving license in Kuwait - iiq8 news Director of Hawally, Kuwait Police Department Colonel Rashid Al-Hajri has enumerated violations which will lead to the withdrawal of driving licenses, clarifying the car registration book will not be withdrawn permanently, reports Al-Anba daily. He disclosed these violations include 1: Over speeding, 2: Beating the red light, 3: Reckless driving, 4: Driving in reverse on highways, 5: Deliberate disruption of traffic movement and obstructing roads, 6: Car racing, 7: Transporting others in exchange for a fee, 8: Driving vehicles without plate numbers, 9: Over-driving endangering one’s life and that of others, 10: Driving on the shoulder of the road in prohibited areas, and 11: Driving on the right shoulder of the road Violations to lose your driving license in Kuwait https://www.indianinq8.com/kuwait-bus-routes-and-numbers-route-numbers-for-city-bus-kptc-kgl/ …

Public Authority for Manpower Ban on working in open areas in Summer Kuwait

Public Authority for Manpower Ban on working in open areas in Summer Kuwait The Public Authority for Manpower (PAM) said the authority is preparing to implement the decision to ban working in open areas from June 1 to August 31 from 11:00 am to 5:00 pm keeping in mind the safety of workers. According to the provisions of the private sector Labor Law No. 6/2010 and in compliance with international conventions employers are forbidden from making their workers work in open areas from 11:00 am to 5:00 pm each year because of the intense summer heat. PAM has urged employers to abide by the provisions of this decision in order to avoid being held legally accountable. The PAM also said teams of inspectors will be active to ensure the decision is being implemented. Public Authority for Manpower Ban on working in open areas in Summer Kuwait https://www.indianinq8.com/eid-al-fitr-will-be-on-ramadan-eid-will-be-on-iiq8-news/ …

Eid Al Fitr will be on – Ramadan Eid will be on – iiq8 news

Eid Al Fitr will be on - Ramadan Eid will be on - iiq8 news Eid Al Fitr will be on Evening of Mon, Apr 8, 2024 – Tue, Apr 9, 2024 The date of Eid al Fitr / End of Ramadan for the years 2023‑2033 This page contains dates and information about Eid al Fitr / End of Ramadan for the years 2023‑2033.* When is Eid al Fitr / End of Ramadan for the years 2023‑2033 ? Hindus in Hindu Rashtra by Anand Ranganathan | (Eighth-Class Citizens and Victims of State-Sanctioned Apartheid) Year Holiday or Observance Weekday Date 2023 Eid al Fitr / End of Ramadan (Umm al-Qura) Friday Apr 21 2024 Eid al Fitr / End of Ramadan (Umm al-Qura) Wednesday Apr 10 2025 Eid al Fitr / End of Ramadan (Umm al-Qura) Sunday Mar 30 2026 Eid al Fitr / End of Ramadan (Umm al-Qura) Friday Mar 20 2027 Eid al Fitr / End of Ramadan (Umm al-Qura) Tuesday Mar 9 2028 Eid al Fitr / End of Ramadan (Umm al-Qura) Saturd…

Service Operation, Service Operation Processes in ITIL, ITIL Course

Service Operation, Service Operation Processes in ITIL, ITIL Course Service Operation Service Operation Processes Service Operation Processes Introduction The purpose of Service Operation is to enable effectiveness and efficiency in delivery and support of IT services. The processes thatsupport this goal are: • Event Management • Incident Management • Problem Management • Request Fulfillment • Access Management Incident Management, Request Fulfillment and Access Management are primarily carried out by the Service Desk, with Event Management and Problem Management as primarily “back-of-house” processes. Continual Service Improvement Measurements in ITIL – ITIL Course Service Strategy Introduction in ITIL – ITIL Course (adsbygoogle = window.adsbygoogle || []).push({}); Service Operation Processes in ITIL, ITIL Course ITIL, ITIL Foundation Course, ITIL V3, ITIL Course, ITIL - Cou…

Service Operation, IT Operations Management in ITIL, ITIL Course

Service Operation, IT Operations Management in ITIL, ITIL Course Service Operation IT Operations Management IT Operations Management Introduction IT Operations Control is responsible for day-to-day tasks of Services offered. Purpose and Roles The purpose of IT Operations Management is to be responsible for the daily operational activities needed to manage the IT infrastructure defined during Service Design. IT Operations Management is subdivided intoIT Operations Control and Facilities Management: • IT Operations Control Responsible for day-to-day tasks, such as: Maintaining stability of day-to-day processes and activities Providing regular scrutiny and recommendations to achieve improved service at reduced costs Diagnosing and resolving IT operations failures Responsibility for daily operational activities required to manage and maintain the IT in…

Service Operation, Technical Management and Applications Management in ITIL, ITIL Course

Technical Management and Applications Management in ITIL, ITIL Course Service Operation Technical Management and Applications Management Technical Management & Applications Management Introduction Technical Management provides detailed technical skillsand resources to support the technical infrastructure. Applications Management ensures integration of the application management lifecycle. Purpose and Roles of Technical Management The purpose of Technical Management is to help plan, implement and maintain a stable technical infrastructure to support the organization’s business process. The roles of Technical Management: • Provide detailed technical skills and resources needed to support the ongoing operation of the IT Infrastructure • Custodian of technical knowledge and expertise • Provide actual resources to support the IT Service Management Lifecycle 7 Steps to Improvement ITIL, in…

Service Operation, Service Desk in ITIL, ITIL Course

Service Operation, Service Desk in ITIL, ITIL Course Service Operation Service Desk Introduction A Service Deskestablished by the IT service provider serves as a single point of contact between the user and all IT service operations. Service Desk is one of the four functions within Service Operation. Purpose Service Desk is not a process, it is a functional unit. It is the Single Point of Contact (SPOC) for the IT organization and handlesvarious types of calls. It handles all types of calls, which may be either reportedby a user or automatically generated by a tool. The Service Deskuses the Configuration Management System (CMS) for logging and tracking calls. The CMS is a set of tools that supportsIT Service Management. The purpose of Service Desk is to support the agreed upon IT service provision by ensuring the accessibility and availability of the IT organization andby performing various supporting activities. Role and Objec…

Service Operation, Service Operation Overview of Functions in ITIL, ITIL Course

Service Operation, Service Operation Overview of Functions in ITIL, ITIL Course Service Operation Service Operation Overview of Functions Service Operation Overview of Functions Introduction A function in ITIL® is a set of people/roles that perform relatedactivities. There are 4 functions in Service Operation. Function Function refers to the people and automated measures that execute a defined process, an activity or a combination of both. IT functions define the differentroles and responsibilities required for the overall service delivery and support of IT services. The functions in Service Operation are: • Service Desk: A functional unit which is the single point of contact(SPOC) for the IT organization. It handles all types of call, which can be either reported bya user or automatically generatedby a tool. • Technical Management: Provides detailed technical skills and resources needed to su…

Service Operation Fulfillment, Access Management, Problem Management in ITIL, ITIL Course

Service Operation Fulfillment, Access Management, Problem Management in ITIL, ITIL Course Service Operation Fulfillment Access Management Problem Management Request Fulfillment Introduction Request Fulfillment helps to process requests using predefined and standardized approvals. Goals and Objectives The purpose of Request fulfilment is the process is managing the lifecycle of all service requests from the users. The objectives of the request fulfilment processare to: • Maintain user and customer satisfaction through efficient and professional handling of all service requests • Provide a channel for users to request and receive standard services for which a predefined authorization and qualification process exists • Provide informationto users and customers about the availability of services and the procedurefor obtaining them • Source and de…

Service Operation in Event Management, Incident Management Request ITIL, ITIL Course

Service Operation in Event Management, Incident Management Request ITIL, ITIL Course Service Operation Event Management Incident Management Request Event Management Introduction Event Management is an important processin Service Operation lifecycle because it detects, records and updates past and currentevents for future reference. Event is defined as any detectable or discernable occurrence thathas significance for the management of the IT infrastructure or the delivery of IT service and evaluation of the impact a deviation might cause to the services may be considered an event. Service Operation in Event Management, Incident Management Request ITIL, ITIL Course Purpose and Objectives The purpose of Event Management is to enable stability in IT services delivery and supportby monitoring all events that occur throughout the IT infrastructure, to allow for “normal” Service Operation and to detect and escalate exceptions. …

Service Operation Definitions in ITIL, ITIL Course

Service Operation Definitions in ITIL, ITIL Course Service Operation Definitions Introduction Service Operation covers a prominent part of the service lifecycle. It contains very important key terms that are essential to understanding howITIL® processes and functions work. Key Definitions There are several key definitions in Service Operations: • Event: Detectable occurrence that arise from the IT infrastructure. • Alert: A warning that a threshold has been exceeded or something significant has occurred in the IT infrastructure. • Incident: An unplannedinterruption to an IT Service. • Problem: The unknown root-cause of one or more Incidents. • Workaround: A temporary solution to a problem that enables the user to continue using the service while Problem Management tries to find a permanent solution. • Service Request: A request from a User for information, or advice, or for a…

Service Operation Introduction in ITIL, ITIL Course

Service Operation Introduction in ITIL, ITIL Course Service Operation Introduction Overview The Service Operation stage manages the Service providers’ performance. Purpose and Objectives Service Operation provides improvement activities as well as supports all other lifecycles on a day-to-day basis. The purpose of the service operation stage of the service lifecycle is to coordinate and carry out the activities and processes required to deliver and manage services at agreed levels to businessusers and customers. The objectives of Service Operationare: • Handle day-to-day operation of Services. • Coordinate and carry out the activities and process required to deliver and manage services. • Responsible forthe ongoing management of the technology that is used to deliver and supportservices. Scope ITIL Service Operation describes the processes, functions, organization and tools usedto …