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ITIL Course Explain RACI Model in ITIL ?

ITIL Course Explain RACI Model in ITIL ? Explain RACI Model in ITIL ? It is important to understand who plays the role of decision-making and what the types of responsibilities involved are. The RACI Model helps to define these responsibilities: • Responsible: The person or people responsible to get the job done. • Accountable: The person accountable for each task performed. (adsbygoogle = window.adsbygoogle || []).push({}); • Consulted: The person whom others come to for consultation and advice. • Informed: The people who are informed about the progress. ITIL, ITIL Foundation Course, ITIL V3, ITIL Course, ITIL - Course, online itil, itil certification, online material for itil course The RACI model includes four primary practice activities and roles: R: Responsible: The executor of a specific activity/function A: Accountable: The single individual responsible for the final out…

ITSM Process Diagram, ITSM Organization Structure , ITSM Process Characteristics

ITSM Process Diagram, ITSM Organization Structure , ITSM Process Characteristics ITSM Process Diagram, ITSM Organization Structure , ITSM Process Characteristics ITSM Process Diagram A process is said to be in effect when one or more inputs are transformed into outputs. For inputs to be processed into outputs, enablers and control are essential. A process includes all of the roles, responsibilities, tools, metrics and management controls required to reliably deliver the outputs. Each process should be owned by a Process Owner who is responsible for the process, its improvements and ensure that the process meets its objectives. Each process may also have a Process Manager who is responsible for the operational management of a process. There may be several managers for the one process and they will report to the process owner. Process Enablers are the process assets, resources and capabilities. Process Control is defined as the activity of p…

Benefits of IT Service Management as per ITIL ?, ITIL course

Benefits of IT Service Management as per ITIL ?, ITIL course Benefits of IT Service Management as per ITIL ? ITIL course Benefits of IT Service Management IT Service Management is able to produce the following results: • Improve quality service provision • Cost-justifiable service quality • Service that meet business, customer and user demands • Integrated centralized processes • Everyone knows their role and knows their responsibilities in service provision In order to determine whether an IT Service Management is necessary, an organization must first answer the following questions: • Do the IT services align with the business requirements? • Are the customers satisfied with the IT services? • Are the customers provided with IT services that match THEIR needs? • Is there any risk that the customers will shop elsewhere? • Are there appropriate levels of security? • How would the IT department fare in an audit? • What would ha…

What are Internal and External customers in ITIL framework ?, ITIL Course

What are Internal and External customers in ITIL framework ?, ITIL Course What are Internal and External customers in ITIL framework ?, ITIL Course Internal and External customers : There is a difference between customers who work in the same organization as the IT service provider, and customers who work for another organization. They are distinguished as follows: Internal customers These are customers who work for the same business as the IT service provider. For example, the marketing department is an internal customer of the IT organization because it uses IT services. The head of marketing and the chief information officer both report to the chief executive officer. If IT charges for its services, the money paid is an internal transaction in the organization’s accounting system, not real revenue. External customers These are customers who work for a different business from the IT service provider. External customers typically purchase services fro…

Why is ITIL successful? ITIL Course

Why is ITIL successful? ITIL Course Why is ITIL successful? Why is ITIL successful? ITIL Course ITIL embraces a practical approach to service by adapting a common framework of practices that unite all areas of IT service provision towards a single aim – that of delivering value to the business. Vendor-neutral ITIL service management practices are applicable in any IT organization because they are not based on any particular technology platform or industry type. ITIL is owned by the UK government and is not tied to any commercial proprietary practice or solution. Non-prescriptive ITIL offers robust, mature and time tested practices that have applicability to all types of service organizations. It continues to be useful and relevant in public and private sectors, internal and external service providers, small, medium and large enterprises, and within any technical environment. Best practice ITIL represents the learning experiences and tho…

What is IT Service Management in ITIL V3? ITIL Course

What is IT Service Management in ITIL V3? ITIL Course IT Service Management What is IT Service Management in ITIL V3? ITIL Course Services are a mean of delivering value to customers by facilitating the outcomes customers want to achieve without the ownership of specific costs and risks. Service Management is defined as “a set of specialized organizational capabilities for providing value to customers in the form of services”. These capabilities include functions and processes outlined in the strategy, design, transition, operation and continual improvement phases. The service management creates value from the organization’s capabilities. IT service management (ITSM) is defined as "the implementation and management of quality IT services that meet the needs of the business". IT service management is performed by IT service providers through an appropriate mix of people, process and information technology. IT service provider is a service provider that pr…

Careers with the greatest Future until 2026

Careers with the greatest Future until 2026 The time to choose the university career is the first step towards your future. Although the vocation tends to have more weight, it is also necessary to take into account the possible work opportunities. Metro Flu Package First time in Kuwait 12 Medical Supports for 12 KD, iiQ8 Health Checkup The decision is yours, but why not consult the most employable careers in the coming years? Are you in that moment? Yes, the one in which you have a foot in the university and you must decide what career you are going to study. It is normal that you want to take it easy and inform yourself before making such a decision. (adsbygoogle = window.adsbygoogle || []).push({}); Although it is true that markets and technology are advancing with a dizzying speed and data can change this small list can be helpful for you to make your decision. These are the races with the greatest future: Software engineer…

ITIL Syllabus & Contents in brief – ITIL Course

ITIL Syllabus & Contents in brief - ITIL Course ITIL Syllabus & Contents in brief Overview ITIL Syllabus & Contents in brief - ITIL Course Governance and Practice IT Service Management Service Lifecycle Service Strategy Service Strategy Process Service Portfolio Management Demand Management Financial Management Business Relationship Management Service Design Design Coordination Service Level Management Service Catalog Management Capacity Management Availability Management IT Service Continuity Management Information Security management Supplier Management Service Transition Process Overview Transition Planning and Support Change Management Service Asset and Configuration Management Release and Deployment Management Knowledge Management Service Operation Definitions Event Management Incident Management Request Fulfillment Access Management Problem Managemen…

What is Governance and Practice in ITIL ?

What is Governance and Practice in ITIL ? What is Governance and Practice in ITIL ? Governance and Practice Governance and practices serve as guidelines and benchmarks that IT organizations can adopt to ensure that their business performance remains competitive and are performed accordingly. Governance is a platform used to ensure proper implementation of policies and strategy. It defines roles, responsibilities and standards that should be applied in the business environment. There are two important types of governance in IT: • Corporate Governance: “The ethical behavior by directors or others in the creation and preservation of wealth for all stakeholders.” The Sarbanes-Oxley Act (SOX) of 2002 is an example of measures that has been taken to avoid fraudulent behavior by corporate giants. • IT Governance: “An integral part of corporate governance that ensures that the organization’s IT sustains and extends the organization’s strategies and objectives.…

What is IT – Information Technology in ITIL V3?

What is IT - Information Technology in ITIL V3? What is IT? The definition of Information Technology (IT) changes with context: IT as an Organization: As an internal unit or function of the enterprise or commercial service provider. It is an organization with its own set of capabilities and resources. There are three types of Service Providers: • Internal Service Provider: A Service Provider that is part of the same Organization as its Customer. • Shared Services Unit: A Service Provider that caters to more than one business units to minimize costs and risks (e.g. network, security, scripting, and migration). • External Service Provider: A Service Provider that is part of a different Organization as its Customer. Also known as external supplier (e.g. outsourcing vendors). What is IT - Information Technology in ITIL V3? IT as a Component: As components of systems and processes, IT systems, applications and infrastructure are components or sub-assem…

What are the ITIL functions? ITIL Course

What are the ITIL functions? ITIL Course What are the ITIL functions? ITIL Course ITIL Functions : Function is a team or a group of people who perform a set of activities. ITIL v3 defines four functions as Service Desk, Application management, Technical Management, and Operations Management. Continual Service Improvement in Activities and Concepts ITIL – ITIL Course 4 ITIL v3 Functions Service desk : This is a function who will be the first point or single point of contact for end user issues. Application management : This is a function who will manage the application development and maintenance issues. Technical management : This is a function who will manage the technical expertise for the ITSM processes and operations. Operations management : This is a function who will manage the day to day operations with respect to IT operations control and IT facilities management. What is the basic concept of ITIL? ITIL d…

Kuwait Bus Routes and Numbers Route Numbers for City Bus, KPTC, KGL

Kuwait Bus Routes and Numbers Route Numbers for City Bus, KPTC, KGL Kuwait Vehicle Insurance Fee Increased to 32 KD from 19 KD (adsbygoogle = window.adsbygoogle || []).push({}); No From - To Route Rt 1 Salmiya to Airport Jazeera Airways Ride & Fly Bus Salmiya to Airport Salmiya Al Khansa St - Higher Institute for Dramatic Arts Stop 2, Mugheira St - City bus Salmiya Bus Station, Baghdad St - Shaab Leisure Park, Maidan Hawally, Hawally Sadiq Round - Ministry of Social Affaris and Labor Hawally, Jabriya 4th Ring- Opp Royal Hayat Hospital, Lulu Hyper Road 55 - Friday Market, Farwaniyah- Farwaniya Co-op Society, Khaitan Park - Opp Khaitan Park, Khaitan Police Station - Grand Hyper Khaitan, Hassawi - Al Muzaini Exchange, Jleeb - Money Exchange Houses, Abbasiya - Souk Al Jleeb, Airport Rt 2 Fahaheel to Airport Jazeera Airways Ride & Fly Bus Fahaheel to Airport Fahaheel Al Dabous St- Opp Al Fahaheel Al Wataniya School, Mangaf - …

Kuwait Banks to charge KD 1 for updating civil ID information

Kuwait Banks to charge KD 1 for updating civil ID information Starting from July, clients who fail to visit their banks to update their contact information will face a KD 1 charge for updating their information. An official from the Central Bank of Kuwait said this fee will be taken from clients who fail to respond to their bank’s reminders to provide updated contact information by visiting a local branch. “This KD 1 fee is charged for doing the work on behalf of the client. The bank will demand the information from the Public Authority for Civil Information. The bank will start sending the client reminder messages to update their information a month prior to expiry,” said a staff member of the Central Bank. The Central Bank was not able to provide information on the grace period a client will be given before the charge is levied. Not updating the information may result in blocking the bank account of the client, in addition to other inconveniences. Various b…

Kuwait Amir: Gulf region witnesses critical, very dangerous circumstances

His Highness the Amir Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah said Tuesday the foreign ministry has a further responsibility to carry amidst "critical and very dangerous" circumstances in the region. His Highness the Amir, accompanied by His Highness the Crown Prince Sheikh Nawaf Al-Ahmad Al-Jaber Al-Sabah during a visit to the foreign ministry building, said escalation has been accelerating in the region and "we hope calm is restored and wisdom prevails." His Highness the Amir said "these circumstances and challenges place upon you (diplomats) a doubling responsibility, and you should continue your diplomatic endeavors to achieve the higher interest of your country." His Highness the Amir, received by Deputy Premier and Foreign Minister Sheikh Sabah Khaled Al-Hamad Al-Sabah and Deputy Foreign Minister Khaled Al-Jarallah, commended ministry's employees for building bridges of peace and cooperation with people around the world away from interfering in domestic affairs of o…

The ITIL Foundation Certificate Detailed SYLLABUS Part 3

The ITIL Foundation Certificate in IT Service Management SYLLABUS The ITIL Foundation Certificate Detailed SYLLABUS Part 3 Foundation syllabus : The syllabus will guide the design, development and use of training materials as well as training aimed at raising individual’s understanding of, and competence in, IT service management as described in the ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation, ITIL Continual Service Improvement, ITIL Introduction and ITIL Glossary publications. The syllabus has been designed with ease of reference, extensibility and ease of maintenance in mind. Candidates for the ITIL Foundation certificate in IT service management have to complete all units and successfully pass the corresponding examination to achieve certification. Training providers are free to structure and organize their training in the way they find most appropriate, provided the units below are suff…

The ITIL Foundation Certificate Detailed SYLLABUS Part 2

The ITIL Foundation Certificate in IT Service Management SYLLABUS The ITIL Foundation Certificate Detailed SYLLABUS Part 2 Foundation syllabus : The ITIL Foundation Certificate Detailed SYLLABUS Part 2 The syllabus will guide the design, development and use of training materials as well as training aimed at raising individual’s understanding of, and competence in, IT service management as described in the ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation, ITIL Continual Service Improvement, ITIL Introduction and ITIL Glossary publications. The syllabus has been designed with ease of reference, extensibility and ease of maintenance in mind. Candidates for the ITIL Foundation certificate in IT service management have to complete all units and successfully pass the corresponding examination to achieve certification. Training providers are free to structure and organize their training in the way they find most …

The ITIL Foundation Detailed SYLLABUS Part 1

The ITIL Foundation Certificate in IT Service Management SYLLABUS Foundation syllabus : The syllabus will guide the design, development and use of training materials as well as training aimed at raising individual’s understanding of, and competence in, IT service management as described in the ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation, ITIL Continual Service Improvement, ITIL Introduction and ITIL Glossary publications. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Continual Service Improvement Measurements in ITIL – ITIL Course ITILFND01 Service management as a practice : The purpose of this unit is to help the candidate to define the concept of a service, and to comprehend and explain the concept of service management as a practice. Specifically, candidates must be able to: 01-1. Describe the concept of best practices in the public domain 01-2. Describe and e…

Ramadan Working Hours for CIVIL ID office Kuwait – PACI Kuwait

Kuwait PACI to issue civil ID card in evening hours also during Ramadan The Public Authority for Civil Information (PACI) has announced it will facilitate the issuance of new civil ID cards after breaking the fast. The same sources said, PACI receives holders of old IDs in the morning from 10 am to 5 pm, and from 9:00 pm to 12:00 pm. The sources stressed PACI has taken this step to avoid overcrowding at the ID issuing machines in the morning to overcome congestion and overcrowding.

Our Ramadan Working Hours for CIVIL ID

Collection Only

Sunday to Thursday From 8:00 AM to 5:00 PM

* From 9:00 PM to 12:00 AM * collection is only via existing old civil D card

List Of Best Destinations in Kerala, India 10 Things To Do God’s Own Country Ramadan Working Hours for CIVIL ID office Kuwait - PACI Kuwait PACI Sets Worki…

Top 10 Sites for your career – iiQ8 Career

*Top 10 Sites for your career:* 1. LinkedIN 2. Indeed 3. Careerealism 4. Job-Hunt 5. JobBait 6. Careercloud 7. GM4JH 8. Personalbrandingblog 9. Jibberjobber 10. Neighbors-helping-neighbors *Top 10 Tech Skills in demand in 2019:* 1. Machine Learning 2. Mobile Development 3. SEO/SEM Marketing 4. Data Visualization 5. Data Engineeringj 6. UI/UX Design 7. Cyber-security 8. Cloud Computing/AWS 9. Blockchain 10. IOT *Top 10 Sites to learn Excel for free:* Search for these on Google: 1. Microsoft Excel Help Center 2. Excel Exposure 3. Chandoo 4. Excel Central 5. Contextures 6. Excel Hero 7. Mr. Excel 8. Improve Your Excel 9. Excel Easy 10. Excel Jet *Top 10 Sites to review your resume for free:* 1. Zety Resume Builder 2. Resumonk 3. https://t.co/h1BWIRqFVJ 4. VisualCV 5. Cvmaker 6. ResumUP 7. Resume Genius 8. Resumebuilder 9. Resume Bak…

Jeff Bezos’s 10 Rules For Success iiq8 quotes

Jeff Bezos's 10 Rules For Success iiq8 quotes

1. Take hold bets

2. Step ferociously

3. Earn good reputation

4. Take action

5. Find work life harmony

6. Execute your idea

7. Have role models

8. Do what y (adsbygoogle = window.adsbygoogle || []).push({}); ou love

9. Be a team player

10. Think longterm

Jeff Bezos Bezos in January 2018 Born Jeffrey Preston Jorgensen January 12, 1964 (age 55) Albuquerque, New Mexico, U.S. Residence Medina, Washington, U.S.[1] Education Princeton University (BS) Occupation Technology entrepreneur investor philanthropist Known for Founding Amazon and Blue Origin Net worth US$161 billion (May 2019)[2] Title Chairman, CEO, and President of Amazon Spouse(s) MacKenzie Tuttle(m. 1993; div. 2019) [3] Children 4

Me…

HOW TO BE LESS TIRED – iiQ8 quotes

HOW TO BE LESS TIRED - iiQ8 quotes

Top 10 Rules and tips for success

HOW TO BE LESS TIRED

1: DRINK MORE WATER

2: EAT BREAKFAST IN THE MORNING

3: EAT SMALLER MEALS MORE FREQUENTLY

4: GET SOME VITAMIN O THROUGH THE SUN

5: EXERCISE MORE OFTEN

6: LIMIT YOUR CAFFEINE INTAKE

7: TAKE 20 MIN. NAPS

8: DEAL WITH STRESS

9: CONSUME FIBER

What are jobs with high salary in Kuwait?