Kuwait Mobile ID PACI, Hawyti PACI, Digital Civil ID, iiQ8, Mobile Based Civil ID

By Avatar of iiQ8 Jobs, News August 6, 2020
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Kuwait Mobile ID PACI, Hawyti PACI, Digital Civil ID, iiQ8, Mobile Based Civil ID

Kuwait Mobile ID – PACI

ID Verification.
Through your mobile and QR code.
Authentication.
To Government and Non-Government eServices (Soon).
Digital Signature of electronic …

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Your Mobile based

Civil ID

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ID Verification

Through your mobile
and QR code

Authentication

To Government and
Non-Government eServices (Soon)

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Digital Signature

of electronic documents
and transactions (Soon)

Install Kuwait Mobile ID from the App Store for IOS devices or from the Play Store for Android devices.

Where can I enroll in the MID service?
  • Self-enrollment through the application (currently available).
  • Note: only ID verification feature will be available through this enrollment channel. Authentication and signing services will not be supported in this option. The above services will be available only through our other channels i.e. (Self-service kiosk and enrollment at PACI service centers).
  • Enrollment though MID self-service kiosks distributed by PACI. (Later)
  • Visit PACI HO in South Surra. (Later)
Why should I enroll in the MID service?

Various service providers (SPs) including government agencies, oil sector companies, banks, private companies, and others will integrate their e-services with the Mobile ID service to provide more safe and secure e-Service.

What should I do if my smart phone that had the MID was lost or stolen?

You should immediately contact the MID support team through the following support channels to revoke your identity:

  1. Email the support team on: MIDSupport@PACI.gov.kw including
    Title: your issue (ex: stolen phone-revoke identity)
    Body: mention your CID number, your mobile number and the problem description.
  2. Send WhatsApp message to the following number: 50008018
  3. If an additional phone is available, you simply can download the app and register again. This will automatically remove your previously issued ID without any further efforts.
How can I contact the MID support team if I had an issue?

You can contact the MID support team through the following support channels:

  • Email the support team on: MIDSupport@PACI.gov.kw
    Title: your issue (ex: problem during enrollment)
    Body: mention your CID number, your mobile number and the problem description.
  • Send WhatsApp message to the following number 50008018
How can I cancel my MID?
  • Using “cancel identity” option in the application.
  • Using the MID self-service kiosk distributed by PACI.
  • Visiting one of PACI offices which provides the MID service.
Can I have my MID on more than one smart phone?

No, your Mobile ID can be issued on only one mobile device at a time.

Can one smart phone hold more than one ID simultaneously for numerous persons?

No, for each smart phone only one MID can be issued.

What can I do if I want to change the smart phone that has the MID?

You need to revoke your MID on your old phone first. You can then request a new MID through the different previously mentioned enrollment channels.

Can I enroll my children in the MID service?

The service is currently available for all the citizens and residents with smart cards over the age of 5 years. Soon, PACI will announce the procedure for under 5 years.

Can residents holding article 20 apply for the MID service?

No, the MID service is currently available for only citizens and residents with smart Civil IDs over the age of 5 years. PACI will soon announce the procedure for article 20 residency holders.

Who is eligible to have the MID service on his smart phone?

The service is currently available for all the citizens and residents with smart cards over the age of 5 years. Soon, PACI will announce the procedure for under 5 years.

Can I use my Mobile ID to access eServices outside Kuwait?

Yes, Mobile ID services can be used abroad.

What services that I can apply for using the MID?

Mainly, the ID verification service is ready to be used in a wide range through the QR code provided in the application. Furthermore, different services (including authentication and digital signing) from government entities and banks will be launched soon.

Can I use my MID instead of my physical CID?

Yes, you can use your MID on your smart phone as a digital identity that could replace your physical CID. It’s a legal identity that issued and accredited by PACI.

Can I share my smart phone that holds my MID with other people?

No, it’s totally prohibited to share your smart phone that holds the MID with any other person by any means.

Can I share my MID PIN with any other people?

You should never share your MID PIN with any other person. Always remember that you are fully responsible for any usage of your mobile ID.

Who is responsible to protect my MID?

It’s your responsibility to protect your MID on your phone from being stolen or misused. Meanwhile, it’s PACI’s responsibility to protect your MID application and backend from frauds and unsecure channels during the MID usage.

Can I change my Mobile ID PIN?

Yes, you can change your Mobile ID PIN through your Kuwait Mobile ID App.

What are the Android and IOS versions supported by Kuwait MID?

The Kuwait MID currently supports the latest 3 Android and iOS versions (Older versions maybe supported in later stages).

Source : hawyti.paci.gov.kw Kuwait Mobile ID PACI

 

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