Long Description

Job Summary

Facilitate the team’s activities so as to maximize the performance and the solid and long-lasting development of the company. Contact point of reference for colleagues and customers, by keeping schedules and providing feedback, documentation and information. Responsible in handling all incoming shipments for various External Customers by following on original documents, coordinating with shipping lines, transporters, clearance team and also the finance/Group control team by closing the job file at the earliest.

Job Responsibilities

Responsibilities include but are not limited to:
•Update respective External clients with daily shipment status reports.
•Co-ordinate with External Customers and suppliers to secure shipping documents well in advance prior vessels arrival and have the clearance documents ready when the vessel arrives and minimize any delays.
•Co-ordinate with the External Customers and the warehouse to get the delivery schedule in time and further co-ordinate with the transport companies to deliver the shipments strictly as per the schedule and in the process reduce any demurrage payments.
•Verify all ocean freight and forwarders charges within the stipulated time from the date of receipt of documents.
•To keep the Internal tracking system updated at all times for providing shipment visibility to the External Customers.
•To keep the systems updated at all times with all the available information and data.
•To maintain the present filing system with the entire original and copy documents received along with payment advises and receipts.
•Respond to complaints from customers and give after-sales support when requested
•Coordinate sales team by managing schedules, filing important documents and communicating relevant information
•Ensure the adequacy of sales-related equipment or material
•Store and sort financial and non-financial data in electronic form and present reports
•Handle the processing of all orders with accuracy and timeliness
•Inform clients of unforeseen delays or problems
•Monitor the team’s progress, identify shortcomings and propose improvements
•Assist in the preparation and organizing of promotional material or events
•Ensure adherence to laws and policies

Candidate Requirements

•Bachelor’s Degree in Business Administration or related field required; certification in sales or marketing will be an asset.
•2+ years’ of sales coordinator experience.
•A team player with high level of dedication.
•Proficient in using Microsoft Office applications including Word, PowerPoint, Excel, Outlook and freight forwarding application systems.
•Problem solving capabilities & Good Communication skills – Written as well as verbal.
•Strong organizational skills, detail oriented, and the ability to handle multiple priorities.
•Interest and experience in interacting with all levels and departments.

Education

Long Description

Job Summary

Job Responsibilities

•    Shift management of inbound / outbound operations.
•    Ensure inbound inventory is captured on  the system prior on offloading items in the warehouse
•    Ensure  for each, every, SKU offloaded has scannable barcodes
•    Carry out full inspection audits for packaging and labeling quality of offloaded items
•    Maintain and organize daily shift rota of personnel
•    Responsible in planning the resource used in offloading & putaway
•    Recheck if offloaded items  are placed on the correct pallet type
•    Check and support management in achieving daily targets set by BU
•    Recommends any improvements to the management to meet standard KPI
•    Provide reports set by management for daily review of Warehouse activities
•    Participation in internal /external reviews as required
•    Responsible to ensure all personnel under him has proper Sap training
•    Recommends for promotion and training of personnel
•    Lead by example on Health & Safety behavior – enforcing good practice amongst team leaders and operations staff.
•    Support Management in reduction of  operational costs against agreed forecasts & budgets
•    Ensure that containers offloaded as per target daily
•    Responsible to team container assignment as per manpower capacity
•    Report any discrepancies received on containers offloaded (damages / Shortages / Excess)
•    Ensure that pending putaway on floor will be prioritized in binning
•    Closely coordinate with Fleet Supervisor for container status to ensure offloading will not be delayed
•    Coordinate /Monitor materials required for offloading (pallets , shrink wraps, etc)
•    Ensure lag time is not more than 24 hours unless approved by management
•    Ensure no hanging Outbulk on system unless approved by Management
•    Provides feedback for Inbound improvements
•    Closely coordinate with Manager on floor situation – pending putaway, backlog in offloading
•    Responsible in planning leave/ compensatory off of personnel and submit for approval to Manager

Candidate Requirements

Potentials / Skills:

Technical
•    Experience of managing inbound warehouse activities
•    User knowledge of warehouse management systems and MHE capabilities.
•    Highly PC Literate (MS Office applications)
•    Thorough understanding of KPI reporting and control procedures

Personal Competencies

•    Able to manage a large multicultural workforce, demonstrating a high degree of cultural sensitivity
•    Excellent verbal and written skills with the ability to  the ability to adopt the most appropriate means of communication at all times eg telephone, E-mail, one to one, group presentation etc.
•    A confident leader with the ability to motivate staff and foster teamwork
•    Highly  customer focused with a personal commitment to Quality
•    Team Player who can earn respect and is comfortable working in a results originated environment.
•    Daily KPI focused
•    Disciplined
•    Flexible
•    Motivated

Education