Job Responsibilities

Develop Data Visualization and Dashboard Standardization for Servicing Operations 

•    Enhance existing dashboards and visualization applications
•    Provide framework to utilize visualization principles and techniques to create best-practices and best-in-class dashboard designs
•    Perform rigorous quality assurance steps to deliver highly accurate and reliable work products

Generate Insight to Action utilizing Data Visualization 
•    Collaborate with key business stakeholders to transform business opportunities and use cases in actionable insights driven visualizations and stories
•    Create visualizations and reports in Tableau that are dynamic, intuitive, effective and easily interpretable for a range of user types
•    Turn abstract information from data analyses into appealing and understandable visualizations that improve business insights from the results of the analyses
•    Promote Data Literacy through data visualizations

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Data Science & Analytics Strategy and Execution
•    Eliminate repetitive/manual reporting processes where applicable
•    Execution of data strategy with statistical, quantitative and qualitative analysis
•    Help reduce business intelligence costs
•    Support fact-based decision making

Data Analytics Community 
•    Participate in and help engage our internal Data Analytics adoption initiatives to encourage our workforce to begin using the Data Visualization Tools in their daily activities
•    Working with the community understand their needs for additional training and support and the sharing of best practices and work output

Assist with ad hoc analytical projects as needed

Candidate Requirements

Required Education:

• Bachelor’s degree in Economics, Statistics, Computer Science, Engineering, Operations Research or similar quantitative STEM field

Required Skills:

• 5 to 7 years experience in creating visualizations and reports in Tableau/Power BI/Qlik that are dynamic, intuitive, effective and easily interpretable for a range of user types
• Fluency in best practices for data visualization; Strong knowledge of visualization principles and techniques
• Experience with level of detail calculations, advanced calcs, parameters, etc.
• Experience connecting to numerous data sources, both internal and external, using live connections and extracts
• Familiarity of ETL processing, data transformation and data modelling techniques
• Excellent at capturing business needs and drivers in user stories that are meaningful to business stakeholders
• A fantastic data visualization storyteller who is at ease presenting to, and can influence, senior executives and leadership to drive actionable business insights
• Able to articulate data issues and report solutions clearly and be a very good communicator with excellent Oral/written, presentation skills to various audiences amongst the organization
• Data Driven and Passionate – strong analytical mindset with exceptional data analysis skills, including attention to detail, accuracy, and ability to manage numerous data points to provide valuable insights
• Ability to use innate curiosity to collaborate with different business units to co-create solutions
• Ability to work independently with focus on the timely completion of deliverables

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