Long Description

Job Summary

The HR Officer will have broad generalist HR responsibilities, supporting both the COSTA and Wendy’s brands.  In this role the HR Officer will be responsible for all employee relations activities including and not limited to visiting stores on weekly basis, conduct disciplinary hearings and investigations and apply disciplinary actions, follow up on performance appraisals and performance improvement and development plans, act as a culture carrier and lead the engagement activities for the F&B business.

This is a highly engaged team member who is passionate about their work and adding value to the business. Individuals working in this team need to be results orientated and have a high degree of customer focus.  This is a busy role within a lively team fun team that like to learn and develop real-HR partnerships.

Job Responsibilities

• Day to day HR generalist activities, maintaining a pro-active HR service ensuring HR processes are followed.
• Conduct weekly visits to stores and build rapport and trust with the team
• Works closely with the business heads/Line Managers in monitoring performance of staff and ensures development plan in place
• Support succession planning, organizational movements and career planning
• Maintaining, reporting and analyzing HR data
• Support employee engagement, female diversity and Kuwaitization initiatives
• Provide support to the team and general HR initiatives within the team as required

Candidate Requirements

•    A minimum of 2 years HR experience gained within a professional HR team
•    Good understanding of the labour law, HR processes and best practice HR activity
•    A positive attitude and strong people skills
•    Excellent communication skills both verbally and in writing in English, additional Arabic language skills preferred.
•    A  strong focus on results
•    Process orientated, calm under pressure with an ability to solve problems
•    Educated to university degree level, preferably from a business related program

Education