Job Summary

The Account Manager is responsible for keeping the relationships with the key customers by partnering with and ensuring the long-term success.

Job Responsibilities

• Developing long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders.
• Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of service and solutions according to customer needs.
• Operating as the lead point-of-contact for any and all matters specific to your customers.
• Building and maintaining strong, long-lasting, customer relationships
• Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecasting and tracking key account metrics.
• Identifying and growing opportunities within territory and collaborating with Sales Teams to ensure growth attainment.
• Assisting with high-severity requests and issuing escalations as needed.

Candidate Requirements

Education

Bachelor’s degree in engineering.

Work Experience

• 5 to 7 years of experience in direct Sales activities
• Working in the same field is a must.

Other Competencies 

• Creativity:  Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.
• Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.
• Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.
• Teamwork: Able to work well with others in order to get the job done.
• Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job.
• Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.

Job Summary

The job holder will be integral part of the finance team providing clear, accurate and insightful business/financial analysis.  They job holder will also contribute to business planning and be included in project work and or specialist ad hoc reporting.

Job Responsibilities

•    Build an understanding of the value drivers of the business
•    Create analytics around key performance indicators to facilitate qualitative reporting.  These may include:
o    Business performance
o    Balance scorecard
o    Business development opportunities
o    Budgets and forecasts
o    Market and revenue analysis
o    Promotions and pricing
o    Capital expenditure approvals
o    Cash flow and working capital
o    Cost level analysis
o    Customer profitability
•    Provide clear analysis to incorporate within the monthly reports designed to allow management to understand key continuing and developing trends
•    Provide support in the business planning and forecasting processes
•    Liaise with business managers in areas of expertise and through confident and clear communication develop a trusted partner status through high quality support and decision aiding analysis

Candidate Requirements

•    Professionally Qualified – CA/CFA or equivalent.
•    1-3 years of post-qualification professional experience within finance
•    Strong analytical skills; should be capable of identifying and interpreting key business drivers.
•    Sound knowledge of financial and management accounting concepts.  Previous experience with ERP systems is desirable.
•    Self-starter, able to work across functions and in teams.  Results-driven, with the ability to perform on unstructured assignments
•    Positive attitude and flexibility to work in a multicultural environment
•    Fluency in English; strong verbal and written communication skills.
•    Proficient in Excel and PowerPoint.