Job Title: System Administrator – IT Department

Department: Information Technology

Reporting to: Assistant IT Manager

Location: Kuwait (with support coverage for UAE operations)

 

Job Purpose

To ensure the smooth operation, maintenance, and support of Kana Group’s IT infrastructure and systems — with a key focus on the Odoo ERP system. The role supports multiple business entities across Kuwait and the UAE, including Kana Group, Nail Station, NumberC (Retail & Café), and Medica Care Center.

 

Key Accountabilities

1. ERP Administration (Odoo)

•             Manage daily operations and performance of Odoo ERP, ensuring system availability and integrity.

•             Handle user roles, access rights, workflow setups, module configurations, and security protocols.

•             Train end users across departments on Odoo functionalities and updates.

2. IT Infrastructure & Systems Support

•             Monitor, maintain, and troubleshoot servers, networks, and hardware across sites in Kuwait and the UAE.

• Perform preventive maintenance and ensure system backups, antivirus, and updates are in place.

• Provide Level 1 and 2 technical support to users across all business units.

3. Systems Implementation & Integration

• Participate in IT projects and support implementation of new software and hardware systems.

• Support integration of Odoo with other platforms (POS, HR, Finance, CRM, etc.).

• Evaluate and recommend new IT tools and systems as needed.

4. Documentation & Compliance

• Maintain IT documentation, configuration records, change logs, and access controls.

• Ensure compliance with internal IT policies and data security standards.

• Support audit and risk assessment exercises related to IT systems.

5. Cross-Entity Support & Collaboration

• Serve as a centralized IT support resource across all Kana Group entities.

• Coordinate with UAE-based users remotely and ensure business continuity.

• Support cross-functional teams with technical requirements and digital tools.

 

Communication & Working Relationships

Internal Purpose:

Business Unit Teams (Kuwait & UAE): To resolve user issues, provide support, and deliver system enhancements.

HR, Finance, Operations: To support ERP usage, user access, and reporting needs.

Assistant IT Manager: To report status, escalate issues, and implement department plans.

 

External | Purpose:

| Software Vendors & ERP Consultants | To coordinate troubleshooting, maintenance, and system improvements |

| Service Providers (ISPs, Hardware) | To manage IT infrastructure support |

 

 

Decision-Making Authority

Authorize basic user access changes, hardware configurations, and routine troubleshooting actions.

Escalate complex technical issues or budgetary decisions to the Assistant IT Manager.

 

Qualifications, Experience & Skills

Bachelor’s degree in Information Technology, Computer Science, or equivalent.

Certifications Odoo Functional or Technical Certification (preferred).

Microsoft / Cisco certifications (a plus).

Minimum 4–6 years in IT system administration, including at least 2–3 years hands-on Odoo ERP experience.

Technical Skills:

Strong Odoo configuration and support expertise.

Network troubleshooting and server administration.

Familiarity with Linux, databases (PostgreSQL), and system integration.

Soft Skills:      

Strong analytical and problem-solving skills.

Ability to manage cross-entity support remotely.

Excellent communication in English (Arabic a plus).

Team player and service-oriented mindset.

 

Key Performance Indicators (KPIs):

System uptime and performance levels.

ERP issue resolution time and user satisfaction.

Completion of IT projects and enhancements.

Compliance with IT policies and data security protocols.

Job Title: Accountant

Department: Finance
Location: Kuwait
Reports To: Finance Manager

Job Summary

The Accountant is responsible for managing financial transactions, preparing financial statements, ensuring compliance with local and international financial regulations, and supporting the financial health of Kana Group. This role requires strong analytical skills, attention to detail, and proficiency in accounting practices and financial management.

Key Responsibilities

Financial Management

• Record and reconcile all financial transactions, including accounts payable and receivable.
• Prepare and analyze financial statements such as income statements, balance sheets, and cash flow statements.
• Assist in managing the company’s financial budget and forecasts.

Regulatory Compliance

• Ensure compliance with local tax regulations, including VAT and corporate tax filings.
• Prepare for and support audits by internal and external auditors.
• Maintain proper documentation for all financial transactions in accordance with Kuwaiti regulations and company policies.

Operational Support

• Monitor and manage cash flow to ensure adequate funding for operational needs.
• Support procurement processes by verifying invoices, purchase orders, and vendor payments.
• Liaise with banks and financial institutions for transactions and documentation.

Reporting and Analysis

• Generate periodic financial reports for management review.
• Provide insights and recommendations for improving financial performance and cost management.
• Support the Finance Manager in strategic planning and decision-making processes.

Qualifications and Skills

Education

• Bachelor’s degree in Accounting, Finance, or a related field.
• Professional certifications such as CPA, CMA, or ACCA are preferred.

Experience

• Minimum of 3-5 years of experience in accounting or financial management.
• Experience working in Kuwait with knowledge of local financial regulations and practices.

Technical Skills

• Proficiency in accounting software (e.g., QuickBooks, SAP, or similar) and MS Excel.
• Familiarity with ERP systems is an advantage.
• Strong understanding of Kuwaiti tax laws, including VAT.

Soft Skills

• Excellent analytical and problem-solving abilities.
• Strong communication skills, both written and verbal.
• Attention to detail and ability to work under pressure.

Working Conditions

• Full-time position based in Kuwait.
• Office environment with occasional travel as required.

Job Summary:

We are seeking a detail-oriented and experienced Cashier to join our Finance Department. The ideal candidate will have a strong background in retail transactions, cash handling, and financial reporting. This position is integral to ensuring accurate day-to-day cash flow operations and supporting the finance team in reconciling retail sales activities.

Key Responsibilities:

• Accurately process retail sales transactions, returns, and exchanges using point-of-sale (POS) systems
• Handle cash, credit, and electronic payments efficiently and securely
• Maintain daily cash drawer balances and perform end-of-day reconciliation
• Prepare daily financial reports and submit them to the Finance Department
• Collaborate with the Finance and Retail teams to ensure transaction accuracy and resolve discrepancies
• Support inventory audits by providing sales and cash data as needed
• Assist in implementing cash control procedures and retail financial policies
• Provide exceptional service to internal and external customers, representing the company with professionalism