List of Locations to collect Kuwait Driving License, KIOSK Machines, iiQ8
Dear All, here we will find the List of Locations to collect Kuwait Driving License, KIOSK Machines, iiQ8.
📍 Kuwait Driving License Collection – Kiosk Machine Locations
If you’ve renewed your Kuwait driving license online, you can collect the physical card from one of the self-service kiosks located around the country. These machines are designed to speed up the collection process without requiring a visit to the traffic department (in most cases).
✅ Common Kiosk Locations in Kuwait
- Al Kout Mall
- Avenues Mall
- Marina Mall
- Souq Sharq
- Al‑Naser Sports Club, Ardiya
- Located near Jaber Al‑Ahmad International Stadium
- Open: 8:00 AM to 5:00 PM
- Al Asmah Traffic Department
- Located on Ring Road 4 (near Mubarekiya Camps)
- Open: 6:00 AM to 6:00 PM (some report 9:00 AM to 4:00 PM)
🕐 Operating Hours (May Vary)
| Location | Typical Hours |
| Al Kout Mall | 8:00 AM – 10:00 PM |
| Avenues Mall | 8:00 AM – 12:00 PM |
| Marina Mall | 5:00 AM – 1:00 PM |
| Souq Sharq | 10:00 AM – 11:00 PM |
| Al-Naser Sports Club | 8:00 AM – 5:00 PM |
| Al Asmah Traffic Dept. | 6:00 AM – 6:00 PM (or 9–4) |
Note: Hours are approximate and may depend on mall operations or kiosk maintenance.
Location Map and Working Hours – Kiosk in — All Governorates —
Al Asmah Traffic Department : Working Hours: 6:00 AM – 6:00 PM –
Address: Ring road 4 – Mubarekiya Camps – Kuwait City.
ℹ️ Important Notes
- Bring both your old driving license and Civil ID for verification.
- If the kiosk cannot issue your license, you may be redirected to a traffic department.
- Some kiosks may be restricted to Kuwaiti nationals—expats have reported limited access at certain mall kiosks.
- The Al Asmah Traffic Department is generally considered a reliable location for all nationalities if other kiosks don’t work.
Al Kout Mall : Working Hours: 10:00 AM – 10:00 PM –
Address: مجمع الكوت
Avenues Mall : Working Hours: 10:00 Am – 10:00 PM –
Address: Avenues Phase 1
Marina Mall : Working Hours: 10:00 AM – 10:00 PM –
Address: Salem Al Mubarak St, Salmiya, Remarks: Main Entrance
📍 مواقع أجهزة تسليم رخص القيادة في الكويت (ماكينات الخدمة الذاتية)
إذا قمت بتجديد رخصة القيادة الخاصة بك عبر الإنترنت، يمكنك استلام البطاقة الجديدة من خلال أجهزة الخدمة الذاتية المنتشرة في عدة مواقع داخل الكويت، دون الحاجة إلى زيارة إدارة المرور في معظم الحالات.
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✅ المواقع الشائعة لأجهزة تسليم رخص القيادة
- الكوت مول
- الأفنيوز مول
- مارينا مول
- سوق شرق
- نادي النصر الرياضي – العارضية
- بالقرب من استاد جابر الأحمد الدولي
- ساعات العمل: من 8:00 صباحًا حتى 5:00 مساءً
- إدارة مرور العاصمة (الأصمخ)
- على طريق الدائري الرابع – قرب معسكرات المباركية
- ساعات العمل: من 6:00 صباحًا حتى 6:00 مساءً (أو من 9:00 صباحًا حتى 4:00 مساءً حسب بعض التقارير)
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🕐 ساعات العمل التقريبية
| الموقع | ساعات العمل المعتادة |
| الكوت مول | 8:00 صباحًا – 10:00 مساءً |
| الأفنيوز مول | 8:00 صباحًا – 12:00 ظهرًا |
| مارينا مول | 5:00 صباحًا – 1:00 ظهرًا |
| سوق شرق | 10:00 صباحًا – 11:00 مساءً |
| نادي النصر (العارضية) | 8:00 صباحًا – 5:00 مساءً |
| إدارة مرور العاصمة | 6:00 صباحًا – 6:00 مساءً (أو 9–4) |
ملاحظة: قد تختلف الأوقات حسب مواعيد المولات أو صيانة الأجهزة.
ℹ️ ملاحظات مهمة
- تأكد من إحضار رخصتك القديمة والبطاقة المدنية لإتمام عملية الاستلام.
- في بعض الحالات، قد لا يتم إصدار الرخصة من الجهاز ويتم توجيهك إلى إدارة المرور.
- بعض الأجهزة مخصصة فقط للمواطنين الكويتيين – وقد لا تعمل مع المقيمين في بعض المراكز مثل الأفنيوز.
- تعتبر إدارة مرور العاصمة خيارًا موثوقًا لجميع الجنسيات في حال لم تعمل الماكينات الأخرى.
How can I contact Kuwait Mobile ID support team, iiQ8 info, Hawyti contact number
List of Locations to collect Kuwait Driving License, KIOSK Machines, iiQ8
List of Locations to Collect Your Kuwait Driving License – Self-Service Kiosk Machines
Quick Summary
Once your driving license (new issuance, renewal, or replacement) has been approved through the MOI website or the Sahel App, you don’t need to queue at a traffic department for most cases — self-service kiosk machines placed around Kuwait let you print the physical card yourself using your Civil ID. Below is a consolidated list of known kiosk locations, working hours where available, and what to expect at each.
Kiosk Locations
| Location | Area | Hours | Notes |
|---|---|---|---|
| The Avenues Mall | Rai, Phase 4 — near the Mercedes showroom, ground floor behind the escalators, close to H&M | Mall hours (generally daytime–evening) | One of the two original launch locations for the kiosk service; staff are usually present to assist |
| Al Kout Mall (Old Kout Mall) | Fahaheel, Block 14, Salem Sabah Al Salem Al Sabah Street, seaside front, next to the National Bank of Kuwait ATM | 10:00 AM – 10:00 PM | The other original launch location; covers the Fahaheel/Ahmadi area |
| Souq Sharq | Al-Sharq, Gulf Street | 5:00 AM – 10:00 PM | Longer daily hours than mall-based kiosks |
| Marina Mall | Salmiya area | Mall hours | Listed alongside Avenues/Kout as an active kiosk location |
| Salmiya (Salem Al Mubarak Street) | Salmiya — main entrance | 5:00 AM – 10:00 PM | Standalone kiosk, not tied to a specific mall’s operating hours |
| Jahra (Doabol Al Jazaae Street) | Al-Jahra | 5:00 AM – 10:00 PM | Serves the Jahra Governorate directly, reducing the need to travel to the capital |
| Al Asmah (Capital) Traffic Department | Kuwait City | Traffic department hours | Reported as the most reliable fallback location for all nationalities if a mall kiosk restricts access |
| Various MOI Traffic Department branches | Across all governorates | Department working hours | Most Traffic Department branches now host a printing kiosk in addition to mall locations |
| Select Co-operative Societies (Co-ops) | Multiple areas | Co-op hours | Some local co-ops have been equipped with the same self-service printing stations |
Important: Kiosk Access Can Vary by Nationality
Worth flagging clearly since it trips people up: some mall kiosks have reportedly restricted access to Kuwaiti nationals only, with expats occasionally finding themselves unable to complete the process at certain locations. If you run into this:
- Al Asmah (Capital) Traffic Department is generally considered the most reliable option for all nationalities when a mall kiosk doesn’t work
- Any MOI Traffic Department branch kiosk is typically a safer bet than a mall kiosk if you’re unsure
How to Use a Self-Service Kiosk
- Complete your renewal, new issuance, or replacement request first — through the MOI eServices portal (moi.gov.kw) or the Sahel App — and get it approved.
- Wait for confirmation that your request has been approved (this can take anywhere from about 15 minutes to longer, depending on the service and any document issues).
- Head to your chosen kiosk location with:
- Your Civil ID
- Your expired or existing physical license, if you have one
- At the kiosk, follow the on-screen prompts — insert/scan your Civil ID to verify your identity.
- Confirm your details on screen.
- Wait roughly 5–10 minutes while the machine processes and prints your new card.
- Collect the printed license and double-check all details (name, category, expiry date) before leaving.
If the Kiosk Doesn’t Work for You
- Application still shows “under processing”: Approach kiosk staff on-site if available — this is often due to a file/document sync delay rather than an actual rejection, and staff can sometimes resolve it directly at the machine.
- Rejected application: You’ll need to contact the Traffic Department directly rather than retrying at the kiosk.
- Lost or damaged license: This specifically requires an in-person visit to the relevant Traffic Department — it cannot be handled through a kiosk.
- More than one active license on file: You’ll need to go to your assigned Traffic Department to print the license rather than using a kiosk.
- Damage type is broken, burned, or scratched: Print directly at your assigned Traffic Department. For other damage types, the nearest self-service kiosk can usually handle it — bring both your existing license and Civil ID.
Frequently Asked Questions
Do I need to book an appointment to use a kiosk?
No — kiosks are self-service and walk-in, unlike Traffic Department services that go through Meta/Sahel appointment booking. The appointment/approval step happens online beforehand; the kiosk is just for printing.
What do I need to bring to the kiosk?
Your Civil ID is essential. Bringing your old or expired physical license is also recommended, and may be required depending on the service.
How long does the kiosk process take?
Typically 5–10 minutes once you’re at the machine, assuming your request has already been approved online.
Can any expat use any kiosk?
Not guaranteed — some mall kiosks have been reported as restricted to Kuwaiti nationals. If you hit this issue, the Al Asmah Traffic Department or another MOI branch kiosk is the more reliable fallback for all nationalities.
What if my license was lost, damaged, or I have more than one active license?
These specific cases require an in-person visit to your assigned Traffic Department rather than a kiosk — kiosks are built for standard renewals and straightforward reissues.
Note: Kiosk locations, hours, and nationality-access rules have changed over time since the service launched, and new machines are periodically added at Traffic Department branches and co-ops. If a specific location doesn’t work as described, the Al Asmah Traffic Department remains the most dependable fallback, and it’s worth checking the current MOI eServices site for the latest official kiosk list before making a special trip.
