The ITIL Foundation Certificate Detailed SYLLABUS Part 3
The ITIL Foundation Certificate in IT Service Management SYLLABUS
The ITIL Foundation Certificate Detailed SYLLABUS Part 3
Foundation syllabus :
The syllabus will guide the design, development and use of training materials as well as training aimed at raising individual’s understanding of, and competence in, IT service management as described in the
ITIL Service Strategy,
ITIL Service Design,
ITIL Service Transition,
ITIL Service Operation,
ITIL Continual Service Improvement,
ITIL Introduction and ITIL Glossary publications.
The syllabus has been designed with ease of reference, extensibility and ease of maintenance in mind.
Candidates for the ITIL Foundation certificate in IT service management have to complete all units and successfully pass the corresponding examination to achieve certification.
Training providers are free to structure and organize their training in the way they find most appropriate, provided the units below are suff…
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about The ITIL Foundation Certificate Detailed SYLLABUS Part 3