The Sultan Center Kuwait profile
The Sultan Center Kuwait (TSC) is a Kuwaiti supermarket chain that opened the first self-service retail store in Kuwait, in Shuwaikh in 1981. Its head office is in Dajeej, and it runs more than 40 stores in Kuwait as well as an online shop. The Sultan Center Kuwait guide 2026: store locations, opening hours, online shopping, customer service number, head office address and careers.
This page covers the head office and customer-service contacts, the store network, opening-hours guidance, services, careers, how to reach the Dajeej and airport-road area by bus using the routes on KuwaitBusRoute, and links to related guides on IndianinQ8.
Quick facts
- Company type: Supermarket chain, listed on Boursa Kuwait (ticker SULTAN)
- Head office: Sultan Bin Essa Complex, Airport Road, 6th Ring Road, Dajeej, Kuwait
- Customer service: 1844449
- Email: Customer-support@sultan-center.com
- Corporate office telephone (directory): +965 2226 4343
- First store: Shuwaikh, 1981
- Website: sultan-center.com
About The Sultan Center
Wikipedia says Jamil Sultan opened the first self-service retail store in Kuwait in 1981, in Shuwaikh, and that the Salmiya store, opened in 1986, is still the chain’s flagship. The company’s own story says Mr. Sultan founded PSC Supply in 1976, a supplier to the oil industry, before moving into food retail.
The Sultan Center owns more than 40 stores in Kuwait and runs an online shopping service. Its stores include a flagship that opened in Al Kout Mall in February 2020. The company says it also operates supermarkets in Bahrain, Oman and Jordan, with a network of more than 70 stores in the Middle East.
Vision, mission and what the company does
We did not find a published vision and mission statement for The Sultan Center in the text we could read, so we have not invented one. The company describes itself as a neighbourhood grocer promising high standards of quality, with products from many countries and a focus on customer service.
Its range includes fresh food, groceries, household goods, appliances and sweets, according to its online shop.
Address and location
The Sultan Center’s contact page invites visitors to its head office at Airport Road, 6th Ring Road, Sultan Bin Essa Complex, Dajeej, Kuwait. Wikipedia places the headquarters in Dajeej, in Farwaniya Governorate. A directory gives the opening hours of the corporate office as 8:00 AM to 5:00 PM, Sunday to Thursday, which we could not confirm on the company’s own site.
The head office is a corporate site, and shoppers go to the stores. The Sultan Center’s website has a store locator, and its flagship stores include Salmiya and Al Kout Mall.
Contact information
| Channel | Details |
|---|---|
| Customer service | 1844449 |
| Customer support email | Customer-support@sultan-center.com |
| Corporate office (directory listing) | +965 2226 4343 |
| Website | sultan-center.com |
| Corporate website | corporate.sultan-center.com |
| Contact page | corporate.sultan-center.com, contact us |
The Sultan Center’s help pages give 1844449 as the customer-service number for online orders and general enquiries, and its contact page gives the email address Customer-support@sultan-center.com. The corporate office number comes from directories, so confirm it before relying on it.
For an online order, call customer service on 1844449 if an item is missing, if you need to change an address after ordering, or to amend or cancel an order.
Working hours
Normal working hours, day by day
| Day | Store hours |
|---|---|
| Sunday | Store hours vary; check the store locator |
| Monday | Store hours vary; check the store locator |
| Tuesday | Store hours vary; check the store locator |
| Wednesday | Store hours vary; check the store locator |
| Thursday | Store hours vary; check the store locator |
| Friday | Store hours vary; check the store locator |
| Saturday | Store hours vary; check the store locator |
The Sultan Center Kuwait – Store Locations, Online Shopping, Careers & Contact Details 2026
The Sultan Center (TSC) is one of Kuwait’s established supermarket and grocery retail chains, offering fresh food, groceries, household essentials, personal care products, electronics and a wide selection of international brands. The company operates different retail formats, including Sultan, Sultan Market and Sultan Express, along with an online shopping service.
For residents and expatriates in Kuwait, The Sultan Center is a convenient destination for everyday shopping, fresh produce, bakery products, meat, seafood, home essentials and other consumer goods. The company also offers employment opportunities across store operations, customer service, warehouse management, logistics, e-commerce and corporate departments.
This guide covers The Sultan Center Kuwait’s company profile, products and services, online shopping, store locations, opening hours, contact details, careers and frequently asked questions.
The Sultan Center Kuwait – Quick Information
| Detail | Information |
|---|---|
| Company Name | The Sultan Center |
| Common Name | TSC |
| Industry | Supermarkets, Grocery Retail and Consumer Products |
| Country | Kuwait |
| Established | 1981 |
| Headquarters | Sultan Ben Essa Complex, Dajeej, Kuwait |
| Main Website | https://www.sultan-center.com/ |
| Corporate Website | https://corporate.sultan-center.com/ |
| Online Shopping | https://www.sultan-center.com/ |
| Customer Service Number | 1844449 |
| International Phone Format | +965 1844 449 |
| Customer Support Email | customer-support@sultan-center.com |
| Store Locator | https://corporate.sultan-center.com/store-locator/ |
| Careers Portal | https://careers.sultan-center.com/en |
| Corporate Careers | https://corporate.sultan-center.com/careers/ |
About The Sultan Center Kuwait
The Sultan Center began its retail operations in Kuwait in 1981 and developed into an established grocery retailer serving local residents, families and expatriates.
The company focuses on providing a broad selection of food and non-food products, with different store formats designed to meet customers’ shopping needs. Its stores offer fresh groceries, bakery items, meat, seafood, dairy products, beverages, household goods, personal care products and imported merchandise.
In addition to physical stores, The Sultan Center provides online grocery shopping and digital services intended to make shopping more convenient.
The company also operates across other regional markets, including Bahrain, Oman and Jordan, through its wider retail business.
The Sultan Center Retail Concepts
The company uses several retail formats in Kuwait.
1. Sultan – Your Neighbourhood Grocer
Sultan stores provide a broad supermarket shopping experience, with groceries, fresh food, household items and selected lifestyle products. These stores serve customers looking for a convenient location for regular household shopping.
Examples of locations include Salmiya, Adailiya, Mishref, Salwa, Jabriya, Souq Sharq, New Kout and Promenade.
2. Sultan Market – Value Shopping
Sultan Market focuses on everyday shopping and value-oriented purchases. Depending on the branch, customers can find groceries, fresh produce, meat, seafood, household supplies and other essential products.
Examples of locations include Shuwaikh, Mangaf, Jahra, Dajeej, Sulaibiya, Hawally, Ahmadi, Fahaheel and Egaila.
3. Sultan Express – Quick Shopping
Sultan Express stores are designed for quick shopping trips and convenient access to everyday essentials. They are suitable for customers who need groceries, snacks, beverages and other items without visiting a larger supermarket.
The company lists Sultan Express locations in areas including The View, The Walk, Kipco Tower, Hamra Tower, Sabah Al Salem and selected other locations.
4. Sultan Online Shopping
The Sultan Center’s online shopping service allows customers to browse available products, check prices, view promotions and place grocery orders online.
Official website: https://www.sultan-center.com/
Store formats, product ranges and available services can vary by location.
Products Available at The Sultan Center Kuwait
The Sultan Center stocks a broad range of food and non-food products.
| Product Category | Examples |
|---|---|
| Fresh Fruits and Vegetables | Apples, bananas, citrus fruits, leafy vegetables and seasonal produce |
| Meat and Poultry | Beef, lamb, chicken and other available meat products |
| Seafood | Fresh and frozen fish, shrimp and other seafood |
| Bakery | Bread, cakes, pastries and baked goods |
| Dairy Products | Milk, yoghurt, cheese, butter and cream |
| Food Cupboard | Rice, flour, pasta, cooking oil, spices and canned food |
| Frozen Food | Frozen vegetables, meat, seafood and ready-to-cook products |
| Beverages | Water, juices, soft drinks, tea and coffee |
| Snacks and Confectionery | Biscuits, chocolates, crisps and sweets |
| Personal Care | Shampoo, skincare, oral care and hygiene products |
| Cleaning and Laundry | Detergents, disinfectants, tissues and cleaning supplies |
| Home and Kitchen | Cookware, kitchen utensils, storage products and household accessories |
| Electronics and General Merchandise | Selected electronic products and everyday household items |
| Pet Supplies | Pet food and selected pet-care products |
Product availability, brands, prices and promotions may differ by branch and online delivery location.
The Sultan Center Online Shopping Kuwait
Customers can shop through The Sultan Center’s official website and browse products by category.
Official online shopping website: https://www.sultan-center.com/
How to Order Groceries Online
- Visit the official Sultan Center website.
- Enter or select your delivery location.
- Browse grocery categories and search for products.
- Add the required items to your shopping cart.
- Review your order and available delivery options.
- Complete checkout using the payment methods offered.
- Follow the order confirmation and delivery instructions.
The website displays product availability and delivery information according to the selected location. Delivery slots may be limited or unavailable at certain times.
Benefits of Online Shopping
Online shopping can help customers:
- Shop for groceries without visiting a physical store.
- Browse products and compare prices.
- Check available offers and promotions.
- Order household essentials along with groceries.
- Arrange delivery where the service is available.
- Reorder frequently purchased items more conveniently.
For delivery questions, order issues or product enquiries, contact customer support through the official website.
Kanzee Loyalty Programme
The Sultan Center promotes Kanzee, its loyalty programme, which offers members access to rewards and selected promotional benefits.
Customers can check the official website or the relevant Sultan digital channels for information about registration, earning rewards, redeeming benefits and any applicable terms.
Offers and benefits may vary. Check the current programme rules before making a purchase based on a specific promotion.
The Sultan Center Kuwait Store Locations
The Sultan Center operates stores across several residential and commercial areas of Kuwait. The following list includes examples of locations published on its corporate website.
| Store Name / Area | Location or Area |
|---|---|
| Sultan Salmiya | Salmiya |
| Sultan Adailiya | Adailiya |
| Sultan Mishref | Mishref |
| Sultan Salwa | Salwa |
| Sultan Jabriya | Jabriya |
| Sultan Souq Sharq | Souq Sharq, Kuwait City |
| Sultan New Kout | Al Kout area, Fahaheel |
| Sultan Promenade | The Promenade, Hawally |
| Sultan Market Shuwaikh | Shuwaikh Industrial Area |
| Sultan Market Mangaf | Mangaf |
| Sultan Market Jahra | Jahra |
| Sultan Market Dajeej | Dajeej, near Airport Road |
| Sultan Market Sulaibiya | Sulaibiya |
| Sultan Market Hawally | Hawally |
| Sultan Market Ahmadi | Ahmadi |
| Sultan Market Fahaheel | Fahaheel |
| Sultan Market Kout Souq | Al Kout Souq area |
| Sultan Express The View | The View area |
| Sultan Express The Walk | The Walk area |
| Sultan Express Hamra Tower | Hamra Tower, Kuwait City |
This is a selection of locations, not a complete list. For exact addresses, directions, phone numbers and current opening hours, use the official store locator.
Official store locator: https://corporate.sultan-center.com/store-locator/
The Sultan Center Kuwait Opening Hours
The Sultan Center has stores with different operating schedules. Several branches are listed as operating 24 hours, while others close overnight.
Examples from the company’s published store locator include:
| Store / Area | Published General Hours |
|---|---|
| Sultan Adailiya | 24 hours |
| Sultan Mishref | 24 hours |
| Sultan Salmiya | 24 hours |
| Sultan Salwa | 24 hours |
| Sultan Jabriya | 24 hours |
| Sultan Souq Sharq | 24 hours |
| Sultan Market Shuwaikh | 24 hours |
| Sultan Market Mangaf | 24 hours |
| Sultan Market Jahra | 24 hours |
| Sultan Market Ahmadi | 6:00 AM – 12:00 AM |
| Sultan Market Fahaheel | 6:00 AM – 12:00 AM |
| Sultan Market Dajeej | 6:00 AM – 2:00 AM |
| Sultan Market Sulaibiya | 6:00 AM – 12:00 AM |
| Sultan Market Alkout Souk | 6:00 AM – 2:00 AM |
Please note: Store hours can change during public holidays, Ramadan or special occasions. Check the official store locator for the latest schedule of your preferred branch before travelling.
The Sultan Center Kuwait Contact Details
Customers can contact The Sultan Center for general enquiries, online orders, product information and customer-service requests.
| Contact Method | Details |
|---|---|
| Customer Service Phone | 1844449 |
| International Phone Format | +965 1844 449 |
| Customer Support Email | customer-support@sultan-center.com |
| Contact Page | https://corporate.sultan-center.com/contact-us/ |
| Online Shopping | https://www.sultan-center.com/ |
| Store Locator | https://corporate.sultan-center.com/store-locator/ |
| Corporate Website | https://corporate.sultan-center.com/ |
When contacting customer support about an online order, provide your order reference and the relevant details so the team can identify your request.
The Sultan Center Kuwait Head Office Address
The company’s corporate website lists its head office at the following location.
| Detail | Information |
|---|---|
| Company | The Sultan Center |
| Building | Sultan Ben Essa Complex |
| Area | Dajeej, Kuwait |
| Road | Airport Road, near the 6th Ring Road |
| Country | Kuwait |
| Customer Support Phone | +965 1844 449 |
| customer-support@sultan-center.com | |
| Directions | Available through the official corporate contact page |
Important: This is the company’s published head office location. For shopping, use the store locator to find the nearest retail branch.
The Sultan Center Kuwait Careers 2026
The Sultan Center recruits for positions across store operations, fresh food departments, customer service, warehousing, logistics, e-commerce and corporate functions.
Candidates interested in employment should use the official recruitment portal and corporate careers page.
Official careers portal: https://careers.sultan-center.com/en
Corporate careers page: https://corporate.sultan-center.com/careers/
Job Vacancies at The Sultan Center Kuwait
The company’s online recruitment portal has displayed listings for several Kuwait-based roles. Because some listings carry older posting dates, applicants should open each listing to confirm whether it is still accepting applications.
Examples displayed on the recruitment portal include:
| Job Title | Typical Responsibilities |
|---|---|
| Sales Assistant | Assisting customers, organising shelves and supporting daily store operations |
| Cashier | Processing payments and providing service at checkout |
| Senior Cashier | Handling transactions and supporting front-end checkout operations |
| Quality Controller | Checking product quality and compliance in warehouse operations |
| Accountant | Maintaining financial records and supporting financial reporting |
The availability of these positions may change. Their appearance on a recruitment page does not necessarily mean the vacancy remains open today.
Other Possible Job Categories
The following are additional examples of roles that may be relevant to a supermarket retailer. They are not confirmations of current vacancies.
| Job Category | Typical Duties |
|---|---|
| Butcher | Preparing and handling meat products |
| Fishmonger | Preparing seafood and assisting customers |
| Bakery Staff | Preparing, displaying or selling bakery products |
| Fatayer Maker | Preparing baked savoury products |
| Receiver | Checking incoming goods and delivery documentation |
| Warehouse Assistant | Handling inventory, stock movement and storage |
| Personal Picker | Picking online orders in preparation for delivery |
| E-commerce Staff | Supporting online orders, product listings and fulfilment |
| Merchandiser | Maintaining product displays and shelf availability |
| Store Supervisor | Coordinating daily store operations and staff |
| Delivery Staff | Supporting order dispatch and delivery where applicable |
| Human Resources Staff | Supporting recruitment and employee administration |
| IT Support | Maintaining systems and providing technical support |
| Finance and Accounting | Supporting financial reporting and company records |
| Category Manager | Managing product ranges, pricing, promotions and supplier relationships |
How to Apply for The Sultan Center Jobs
- Visit https://careers.sultan-center.com/en.
- Search for a position using the job title or location.
- Read the vacancy description and eligibility requirements.
- Prepare your updated CV and relevant documents.
- Complete the application using the recruitment portal’s instructions.
- Monitor your email and phone for legitimate recruitment updates.
Some corporate roles may have separate application instructions on the corporate careers page. Always follow the method specified in the individual vacancy.
Documents to Prepare
Depending on the job, applicants may be asked for:
- Updated CV or résumé
- Passport copy
- Kuwait Civil ID copy, where applicable
- Valid work-permit documentation, where applicable
- Educational certificates
- Previous employment certificates
- Relevant professional qualifications or training records
Only submit sensitive documents through a verified recruitment channel.
The Sultan Center Jobs for Freshers
Fresh graduates and candidates with limited experience can search for entry-level roles such as sales assistant, cashier, store support, personal picker and other suitable positions when advertised.
Customer-service skills, communication, teamwork, attention to detail and the ability to work in a busy retail environment can be useful for these roles.
Requirements vary by position, and some vacancies may require previous experience or specific qualifications.
Recruitment warning: Do not pay an individual who promises guaranteed employment. Verify the job advertisement and application channel through The Sultan Center’s official careers website.
Frequently Asked Questions About The Sultan Center Kuwait
1. What is The Sultan Center Kuwait?
The Sultan Center is an established supermarket and grocery retailer in Kuwait, offering food, fresh produce, household products, personal care items and other consumer goods.
2. What is the official website of The Sultan Center?
The official online shopping website is https://www.sultan-center.com/. The corporate website is https://corporate.sultan-center.com/.
3. What is The Sultan Center Kuwait customer service number?
The published customer service number is 1844449, also written internationally as +965 1844 449.
4. What is the email address of The Sultan Center Kuwait?
The company’s published customer support email is customer-support@sultan-center.com.
5. Does The Sultan Center offer online shopping in Kuwait?
Yes. Customers can browse products and place orders through https://www.sultan-center.com/. Product availability and delivery options depend on the selected location.
6. Is The Sultan Center open 24 hours?
Several branches are listed as operating 24 hours, but not every store has the same schedule. Check the official store locator before visiting.
7. Where is The Sultan Center head office located?
The corporate website lists the head office at Sultan Ben Essa Complex, Airport Road, near the 6th Ring Road, Dajeej, Kuwait.
8. How can I find the nearest Sultan Center branch?
Use the official store locator at https://corporate.sultan-center.com/store-locator/ to find locations and available directions.
9. How can I apply for The Sultan Center jobs in Kuwait?
Visit https://careers.sultan-center.com/en, search for vacancies and follow the application instructions for the position.
10. Does The Sultan Center recruit freshers?
Suitable entry-level vacancies may be available from time to time. Check the official recruitment portal for current openings and eligibility requirements.
11. What is Kanzee?
Kanzee is The Sultan Center’s loyalty programme. Customers can check official Sultan channels for registration, rewards, offers and applicable terms.
12. Does The Sultan Center sell international products?
The company offers a wide selection of food and non-food products, including imported brands. Availability depends on the product category, store and current stock.
The Sultan Center is an established retail destination in Kuwait, serving customers through its Sultan, Sultan Market and Sultan Express formats, along with its online shopping service.
Customers can use the official website to browse groceries and household products, check promotions, find store locations and contact customer support. Job seekers can explore retail, cashiering, warehouse, fresh food, e-commerce and corporate opportunities through the company’s official careers portal.
For the most accurate information, confirm branch timings, product availability, delivery options and recruitment status directly through The Sultan Center’s official channels.
Supermarket counters such as the bakery, butcher and deli may follow shorter hours than the store itself.
Working hours in Ramadan
Supermarkets normally change their hours in Ramadan, often opening later in the morning and staying open late at night. We could not find an official Ramadan timetable for The Sultan Center in Kuwait, so check the store locator or telephone 1844449 before you visit during the month.
Public holidays
The company is closed or changes its hours on official Kuwaiti public holidays, and visitors should expect schedules to change around Eid and national days. Announcements come from the company, so confirm before you visit.
Operations and services
The Sultan Center sells groceries, fresh food, bakery and deli items, household goods and appliances, and publishes offers online. Its online shop offers delivery in Kuwait, and its help page explains missing-item claims and address changes.
Some products cannot be returned for health and safety reasons, such as baby products, disposable goods and hygiene products. Keep your invoice, and ask customer service for the details.
Careers and recruitment
The Sultan Center recruits through its website. Roles in stores include cashiers, sales staff, butchers, bakers, stockroom and delivery staff, supervisors and managers, plus head-office roles in supply chain, finance and fresh food. Vacancies change, so check the company’s website.
Be careful with recruitment offers. Do not pay money to anyone who promises a guaranteed job, and verify an advert on the company’s own website. For job leads in Kuwait, see the Kuwait job vacancies on IndianinQ8.
How to reach the head office by bus
The head office is on Airport Road in Dajeej. KuwaitBusRoute’s transportation to and from Kuwait Airport page lists airport-road routes, including CityBus lines 13, 99 and 501, and its master list, Kuwait bus routes and numbers, shows other routes in Farwaniya. Sultan’s other stores are in Salmiya, Shuwaikh, Hawalli and other areas, so the route depends on the store. See the Salmiya bus routes label for Salmiya.
Bus routes, stops and timings change, and none of these pages names a stop at the company’s door, so check the route pages and the nearest stop before travelling. For fares and cards, see the Kuwait bus pass guide. You can also browse the list on Kuwait bus routes and numbers on IndianinQ8 and more local routes on KuwaitBusRoute.
Before you visit
- Check the hours of your store in the store locator.
- Check the daily and weekly offers online before you go.
- For online orders, keep your order number ready when you call 1844449.
- Store hours, offers and delivery areas change, so confirm them before you travel.
Map and directions
The head office is at Sultan Bin Essa Complex on Airport Road in Dajeej. Use the store locator for the nearest store. We have not verified parking. The stored map pin is a general Kuwait City position.
Search for The Sultan Center head office on Google Maps
Map note: the pin stored for this listing is a general Kuwait City position and not the company’s exact location. Use the address above, or the Google Maps link, which searches for the address.
Reviews and feedback
We do not copy reviews onto this page, because ratings and comments change. To read or write reviews of The Sultan Center, open its Google Maps listing: search for The Sultan Center on Google Maps. Reviews of one branch say little about another, so read them with care.
For feedback or complaints about the company’s services, use the contact details above. Do not send personal documents to unofficial addresses.
Related reading
- The Sultan Center website
- Kuwait job vacancies on IndianinQ8
- Kuwait bus routes and numbers on IndianinQ8
- KuwaitBusRoute: transportation to and from Kuwait Airport
Frequently asked questions
What is The Sultan Center’s customer service number?
1844449, according to the company’s help pages.
Where is The Sultan Center’s head office?
Sultan Bin Essa Complex, Airport Road, 6th Ring Road, Dajeej, Kuwait.
What is The Sultan Center’s email address?
Customer-support@sultan-center.com.
When did The Sultan Center open its first store?
In 1981, in Shuwaikh, as the first self-service retail store in Kuwait, according to Wikipedia.
How many stores does The Sultan Center have in Kuwait?
More than 40, according to Wikipedia. Use the store locator for the current list.
What are The Sultan Center’s opening hours?
They vary by store. Check the store locator.
Does The Sultan Center deliver?
Yes, through its online shop. Call 1844449 for missing items or order changes.
How do I apply for a job at The Sultan Center?
Check the company’s website for current vacancies.
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Information checked against The Sultan Center’s own contact and help pages, Wikipedia and secondary directories, October 2026. Branch hours and offers change, so please confirm with the store before visiting.