Kuwait International Bank (KIB)
Kuwait International Bank (KIB) is a Kuwaiti Islamic bank regulated by the Central Bank of Kuwait. Its head office is in the West Tower of the Joint Banking Center on Mubarak Al-Kabeer Street, at Darwazat Al-Abdul Razzak in central Kuwait City.
This page covers the head office, the contact channels the bank publishes, day-by-day working hours, the separate Ramadan timetable, and how to reach the area by bus using the routes documented on KuwaitBusRoute.
Quick facts
- Bank type: Kuwaiti Islamic bank
- Head office: West Tower, Joint Banking Center, Mubarak Al-Kabeer Street, Darwazat Al-Abdul Razzak, Kuwait City
- Postal address: P.O. Box 22822, Safat 13089
- Weyak contact centre and WhatsApp: 1866866
- Head office telephone (Central Bank listing): +965 2245 8177
- Email: call-center@kib.com.kw
- Website: kib.com.kw
About KIB
KIB was incorporated in 1973 under the name Kuwait Real Estate Bank, with an initial focus on real-estate financing. In June 2007 the Central Bank of Kuwait licensed the bank to operate under Islamic Sharia from 1 July 2007, and from that date all its activities have followed Sharia as approved by its Fatwa and Sharia Supervisory Board. It adopted its current name after the change.
The Central Bank of Kuwait lists KIB among Kuwait’s four Islamic banks. Islamic banks conduct their business under Sharia-compliant contracts, so the names and structures of products such as financing and deposits can differ from those at conventional banks.
Head office address and location
The Central Bank of Kuwait gives KIB’s address as Mubarak Al-Kabeer Street, Darwazat Al-Abdul Razzak, Joint Banking Center, with the postal address P.O. Box 22822, Safat 13089. KIB’s own app listing gives the head office as West Tower, Joint Banking Center, Al Abdul Razzak Square, Kuwait City 13089.
The Industrial Bank of Kuwait has its headquarters in the same Joint Banking Complex, and Commercial Bank of Kuwait and Gulf Bank are on the same street, so several banks can be visited in one trip. We found no floor number for KIB’s head office.
Contact information Kuwait International Bank (KIB)
| Channel | Details |
|---|---|
| Weyak contact centre (calls) | 1866866 |
| WhatsApp interactive service | Save 1866866 and start a chat on WhatsApp |
| Support email | call-center@kib.com.kw |
| Head office telephone (Central Bank listing) | +965 1888999, +965 2245 8177 |
| Fax | +965 2246 2105, +965 2246 2516 (Central Bank listing) |
| Website | kib.com.kw |
| Postal address | P.O. Box 22822, Safat 13089, Kuwait |
Use the bank’s own contact centre number. KIB’s Weyak contact centre is 1866866, which the bank uses for calls and for its WhatsApp service. The Central Bank of Kuwait’s list shows 1888999 as the first number instead, so the regulator’s number may be older, and you should try 1866866 first.
KIB introduced a WhatsApp interactive service that lets customers skip the hotline queue by saving 1866866 and starting a chat. Its Black Account customers have a dedicated contact centre team that takes calls around the clock, according to a KIB announcement.
Kuwait International Bank (KIB) | iiQ8 KIB Working Hours
Normal working hours, day by day
| Day | Head office and standard branches |
|---|---|
| Sunday | 8:30 AM to 3:00 PM |
| Monday | 8:30 AM to 3:00 PM |
| Tuesday | 8:30 AM to 3:00 PM |
| Wednesday | 8:30 AM to 3:00 PM |
| Thursday | 8:30 AM to 3:00 PM |
| Friday | Closed at ordinary branches |
| Saturday | Closed at ordinary branches |
The hours above are the standard banking hours in Kuwait. KIB’s branches have used different schedules over time: a 2020 announcement during the pandemic gave 8:30 AM to 2:00 PM for its branches and 10:00 AM to 3:00 PM for its Avenues Mall branch, so check the bank’s branch locator for the hours of the branch you need.
We could not read a current published head office timetable on KIB’s site, so treat the table as typical and confirm by phone.
Working hours in Ramadan KIB Working Hours
| Branch type | Ramadan hours |
|---|---|
| Head office and single-shift branches (residential and commercial areas) | Sunday to Thursday, 10:00 AM to 1:30 PM |
| Branches inside shopping malls (two shifts) | First shift 11:00 AM to 3:30 PM; second shift 8:00 PM to 12:00 midnight; Friday excluded |
| Airport branches | Around the clock, with the schedule set by each bank |
| Friday and Saturday | Closed at ordinary branches |
These Ramadan hours were announced for Ramadan 2026 by the Secretary-General of the Kuwait Banking Association, following a circular from the Central Bank of Kuwait. She said hours may vary slightly from one bank to another, depending on each bank’s arrangements, iftar and fasting times and mall opening hours. The timetable for the next Ramadan will be announced before the month begins, so check the bank’s website or social accounts, and treat these times as a guide until then.
Public holidays
Branches close on official public holidays, although ATMs, cash-deposit machines and digital banking stay available, and a few airport or mall branches may keep special hours. Announcements are normally made by the bank and the Kuwait Banking Association before each holiday, so check the bank’s website or social accounts before you go.
Banking services
KIB offers Islamic banking and finance services to individual and corporate customers. Its mobile banking app lists account balances and transaction history, cheque-book requests, reporting of lost, stolen or damaged cards, credit-card and prepaid-card payments and details, finance and investment account details, and transfers between own accounts, within KIB, and local and international bank transfers.
Gulf Bank Kuwait | iiQ8 Gulf Bank working hours & Branches
KIB’s contact centre can also open accounts and deposits, issue prepaid and credit cards and take personal-financing applications by phone for existing customers, according to a 2020 announcement of six new retail services.
Branches and ATMs
A KIB announcement named branches at the head office, Fintas, West Jahra, Ahmadi, Al-Zahraa, Saad Al-Abdullah, Salmiya (Laila Gallery and Amman Street), Hawalli (eMall), Al-Daiya, Jaber Al-Ahmed, Fahaheel (opposite Al-Kout Mall), Farwaniya and the Avenues Mall. That list dates from 2020, so use KIB’s current branch locator for the present network.
Because branches open, close and change hours, no list on a third-party page should be treated as current.
Absolutely. Here is the simplified table with Status merged into the Branch Name and Contact Details merged into the Address.
Branches
| # | Branch Name | Address & Contact Details | Working Hours |
|---|---|---|---|
| 1 | Al-Adailiya Branch | Al-Adailiya, Block 1 Contact: 1866866 | Sunday–Thursday: 8:30 AM–3:00 PM |
| 2 | Daiya Branch — Temporarily Closed | Al Daiya, Block 4, adjacent to Daiya Co-operative Society Contact: 22311880 | Sunday–Thursday: 8:30 AM–3:00 PM |
| 3 | Farwaniya Branch | Block 4, Building 33, Farwaniya Contact: 24720691 | Sunday–Wednesday: 9:00 AM–1:00 PM & 5:00 PM–7:00 PMThursday: 9:00 AM–1:00 PM |
| 4 | Head Office Branch | Joint Banking Center, Mubarak Al Kabeer St., Kuwait City Contact: 22462420 | Sunday–Thursday: 8:30 AM–3:00 PM |
| 5 | Jleeb Al-Shuyoukh Branch | Mohammad Bin Al Qasim St., Jleeb Al-Shuyoukh Contact: 22311790 / 5 | Sunday–Thursday: 8:30 AM–3:00 PM |
| 6 | Kheitan Branch | Plot 23, Awtaad Complex, Shop #1 Contact: 24716413 | Sunday–Wednesday: 9:00 AM–1:00 PM & 5:00 PM–7:00 PMThursday: 9:00 AM–1:00 PM |
| 7 | Laila Gallery Branch | Laila Gallery Mall Contact: 22311622 / 1625 | Sunday–Wednesday: 9:00 AM–1:00 PM & 5:00 PM–7:00 PMThursday: 9:00 AM–1:00 PM |
| 8 | Rimal Branch | Al Fahaheel, Block 55, Al Rimal Complex, Building 21, Ali Alghanim Al Dabbous Street, Unit No. 5 Contact: 1866866 | Sunday–Wednesday: 9:00 AM–1:00 PM & 5:00 PM–7:00 PMThursday: 9:00 AM–1:00 PM |
| 9 | Saad Al-Abdullah Branch — Temporarily Closed | Saad Al-Abdullah, Block 5, Street 16 Contact: 22311611 | Temporarily Closed; stated hours: 8:30 AM–3:00 PM |
| 10 | Ministries Complex Branch — Temporarily Closed | Ministries Complex Contact: 22311681 / 86 | Sunday–Thursday: 8:30 AM–2:30 PM |
How to reach the head office by bus
KIB’s head office is at Darwazat Al-Abdul Razzak on Mubarak Al-Kabeer Street. KuwaitBusRoute’s pages for Kuwait Bus 15 (Maliya to Salmiya) and Kuwait Bus 17 (Sharq to Salmiya) both list Darwazah among their stops, and Kuwait Bus 15 (Maliya to Salmiya) also lists Mubarak Al Kabeer St.
The page for Kuwait Bus 12 (Sharq to Sulaibiya) lists Mubarak Al Kabeer Street, and you can browse all Sharq bus routes. Bus numbers, routes and stops change, and none of these pages names a stop at the bank’s door, so check the route page and the nearest stop before travelling. For fares and cards, see the Kuwait bus pass guide, and for every route see Kuwait bus routes and numbers. More local routes are listed on KuwaitBusRoute.
Before you visit
- Check KIB’s branch locator for the branch’s hours, services and any temporary closure.
- Bring your Civil ID and any documents the service requires.
- For simple questions, use the contact centre or WhatsApp on 1866866 before travelling.
- Branch hours, services, telephone numbers and temporary closures change, so use the bank’s live branch finder before you travel.
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Map and directions
The head office is at Darwazat Al-Abdul Razzak, on Mubarak Al-Kabeer Street, in the Joint Banking Center. We have not verified parking. The stored map pin is a general Kuwait City position. Kuwait International Bank (KIB) | iiQ8 KIB Working Hours
Search for the Kuwait International Bank head office on Google Maps
Map note: the pin stored for this listing is a general Kuwait City position and not the bank’s exact location. Use the address above, or the Google Maps link, which searches for the address.
Reviews and customer feedback
We do not copy customer reviews onto this page, because ratings and comments change all the time. To read or write reviews of the KIB head office, open the Google Maps listing: search for the KIB head office on Google Maps. Reviews of one branch say little about another, so look for the branch you plan to use.
If you have a problem with the bank, contact the bank first through the channels in the contact table above. If it is not resolved, the Central Bank of Kuwait runs a consumer-protection service, listed on its website as 1864444, and publishes the Central Bank of Kuwait’s page for complaints against banks.
Frequently asked questions
Where is the Kuwait International Bank head office?
West Tower, Joint Banking Center, Mubarak Al-Kabeer Street, Darwazat Al-Abdul Razzak, Kuwait City, with the postal address P.O. Box 22822, Safat 13089.
What is KIB’s phone number?
The Weyak contact centre number is 1866866. The Central Bank of Kuwait lists 1888999 and +965 2245 8177 for the head office.
Is KIB an Islamic bank?
Yes. The Central Bank of Kuwait lists it among the four Kuwaiti Islamic banks, and it has operated under Sharia since 1 July 2007.
What are KIB’s working hours?
Standard banking hours are 8:30 AM to 3:00 PM, Sunday to Thursday, with Friday and Saturday closed at ordinary branches. Some branches differ.
What are KIB’s hours in Ramadan?
For Ramadan 2026 the Kuwait Banking Association announced 10:00 AM to 1:30 PM at head offices and single-shift branches, and two shifts at mall branches. Kuwait International Bank (KIB) | iiQ8 KIB Working Hours
Does KIB have a WhatsApp service?
Yes. Save 1866866 and start a chat, according to the bank.
When was KIB founded?
In 1973, under the name Kuwait Real Estate Bank. It became an Islamic bank on 1 July 2007.
Where is the head office on Google Maps?
Use the Google Maps link in the map section of this page and compare the pin with the address. The stored pin is only a general Kuwait City position. Kuwait International Bank (KIB) | iiQ8 KIB Working Hours
Burgan Bank | Kuwaiti conventional bank iiQ8 Best Guide
The general customer-service email for Kuwait International Bank (KIB), the official KIB website lists:
KIB Customer Service Email: KIB-Callcenter@kib.com.kw (Kib)
Other official KIB emails include:
| Purpose | |
|---|---|
| Customer Service / General Inquiries | KIB-Callcenter@kib.com.kw |
| Complaints | complaint@kib.com.kw (Kib) |
| Fraud / Phishing | phishing@kib.com.kw (Kib) |
| International Banking & Financial Institutions | ibd@kib.com.kw (Kib) |
Kuwait International Bank (KIB) | iiQ8 KIB Working Hours For your KIB branches article, I would use KIB-Callcenter@kib.com.kw as the main/general email because KIB itself identifies it under “Contact us.” (Kib)
Information checked against the Central Bank of Kuwait’s list of regulated banks, the bank’s own website, the Kuwait Banking Association’s Ramadan 2026 announcement and secondary directories, October 2026. Please confirm hours, services and branch details with the bank before visiting. Kuwait International Bank (KIB) | iiQ8 KIB Working Hours