Industrial Bank of Kuwait (IBK) | iiQ8 Best IBK Working Hours, Branches
The Industrial Bank of Kuwait (IBK) is classified by the Central Bank of Kuwait as a specialised bank. It focuses on financing industry and related sectors and is not a retail bank like Kuwait’s large consumer banks. Its head office is in the Joint Banking Complex on Mubarak Al-Kabeer Street, at Darwaza Abdul-Razak.
This page covers the head office, the contact channels on the bank’s own site, its published working hours, the Ramadan timetable and the bus routes documented on KuwaitBusRoute for the area.
Quick facts
- Bank type: Kuwaiti specialised bank
- Head office: Joint Banking Complex, Commercial Area 9, Mubarak Al-Kabeer Street, Darwaza Abdul-Razak, Kuwait City
- Postal address: P.O. Box 3146, Safat 13032
- Telephone: 1844446, +965 2233 7000
- Telephone (Central Bank listing): +965 2245 7661
- Email: ibk@ibkuwt.com
- Website: ibkuwt.com
- Working hours: Sunday to Wednesday 8:30 AM to 3:00 PM; Thursday 8:30 AM to 2:00 PM
About Industrial Bank of Kuwait
The Industrial Bank of Kuwait was established in 1973 on the initiative of the Government of Kuwait to support industry. It provides medium and long-term financing for the establishment, expansion and modernisation of industrial units, and it also offers commercial banking and treasury products to meet the working-capital needs of its industrial customers. Its listed specialities include industrial finance, small-enterprise finance, Islamic industrial finance and agricultural finance.
Under Kuwait’s banking law, specialised banks focus mainly on financing particular economic sectors, so the Industrial Bank should not be treated as an everyday retail alternative to the consumer banks. The Central Bank of Kuwait lists it as the country’s specialised bank.
Head office address and location
The bank’s own contact page gives its headquarters as the Joint Banking Complex, Commercial Area 9, Mubarak Al Kabeer Street, Darwaza Abdul-Razak, with the postal address P.O. Box 3146, Safat 13032. The Central Bank of Kuwait lists a more detailed address: Qibla, Block 9, Building 800420, Floor 1, Unit 1.
KIB’s head office is in the same Joint Banking Center complex, and Commercial Bank of Kuwait and Gulf Bank are on the same street. A business directory describes the bank as being on Ahmad Al-Jaber Street in Sharq, which appears to be a different or older address.
Contact information
| Channel | Details |
|---|---|
| Telephone | 1844446, +965 2233 7000 |
| Telephone (Central Bank listing) | +965 2245 7661 |
| ibk@ibkuwt.com | |
| Fax | +965 2240 6595 (bank’s contact page); +965 2246 2057 (Central Bank listing) |
| Website | ibkuwt.com (contact form on the contact page) |
| Postal address | P.O. Box 3146, Safat 13032, Kuwait |
IBK’s contact page lists the telephone numbers 1844446 and +965 2233 7000, the fax number +965 2240 6595 and the email address ibk@ibkuwt.com. It also offers a contact form on the site. The Central Bank of Kuwait lists +965 2245 7661 and a fax of 2246 2057.
The contact page’s postal-address section also shows two short numbers, 22469 and 22582, which look like extensions or old exchange numbers, so we have not published them.
Boubyan Bank Kuwait | iiQ8 Best Working Hours, Branches
Working hours
Normal working hours, day by day
| Day | Head office hours |
|---|---|
| Sunday | 8:30 AM to 3:00 PM |
| Monday | 8:30 AM to 3:00 PM |
| Tuesday | 8:30 AM to 3:00 PM |
| Wednesday | 8:30 AM to 3:00 PM |
| Thursday | 8:30 AM to 2:00 PM (the bank notes an exception for the banking hall at 3:00 PM) |
| Friday | Closed |
| Saturday | Closed |
These hours come from the bank’s own contact and FAQ pages, which say it operates on official working days. Note that Thursday is shorter than the other days, with a stated exception for the banking hall at 3:00 PM, so confirm what that means for the service you need.
Friday and Saturday are not listed as working days.
Working hours in Ramadan
| Branch type | Ramadan hours |
|---|---|
| Head office and single-shift branches (residential and commercial areas) | Sunday to Thursday, 10:00 AM to 1:30 PM |
| Branches inside shopping malls (two shifts) | First shift 11:00 AM to 3:30 PM; second shift 8:00 PM to 12:00 midnight; Friday excluded |
| Airport branches | Around the clock, with the schedule set by each bank |
| Friday and Saturday | Closed at ordinary branches |
These Ramadan hours were announced for Ramadan 2026 by the Secretary-General of the Kuwait Banking Association, following a circular from the Central Bank of Kuwait. She said hours may vary slightly from one bank to another, depending on each bank’s arrangements, iftar and fasting times and mall opening hours. The timetable for the next Ramadan will be announced before the month begins, so check the bank’s website or social accounts, and treat these times as a guide until then.
Public holidays
Branches close on official public holidays, although ATMs, cash-deposit machines and digital banking stay available, and a few airport or mall branches may keep special hours. Announcements are normally made by the bank and the Kuwait Banking Association before each holiday, so check the bank’s website or social accounts before you go.
Banking services
IBK’s website describes development finance for industrial customers, commercial banking and treasury products. Its listed specialities cover industrial finance, small-enterprise finance, Islamic industrial finance and agricultural finance, and a business directory lists direct investment and treasury services as well.
The bank’s FAQ says applicants can apply through the official website. Because the bank’s customers are mainly industrial and business clients, ordinary consumers should check whether a product is open to individuals before visiting.
Branches and ATMs
The Industrial Bank of Kuwait operates from its head office and does not run a large retail branch or ATM network like the consumer banks. The Central Bank of Kuwait lists a single address for it.
If you need ATMs, branches or retail services, a consumer bank is likely to be more suitable.
How to reach the head office by bus
IBK’s head office is at Darwaza Abdul-Razak on Mubarak Al-Kabeer Street. KuwaitBusRoute’s pages for Kuwait Bus 15 (Maliya to Salmiya) and Kuwait Bus 17 (Sharq to Salmiya) both list Darwazah among their stops, and Kuwait Bus 15 (Maliya to Salmiya) also lists Mubarak Al Kabeer St.
1. IBK Locations
| # | Location / Branch | Address | Working Hours |
|---|---|---|---|
| 1 | Head Office / Main Branch | Joint Banking Complex, Commercial Area 9, Mubarak Al Kabeer Street, Darwaza Abdul-Razak, Kuwait City | Sunday–Wednesday: 8:30 AM–3:00 PM; Thursday: 8:30 AM–2:00 PM* |
| 2 | Sabhan Branch | Sabhan Industrial Area, Kuwait | Sunday–Thursday: 8:30 AM–3:00 PM* |
*IBK’s official Contact Us page gives the Head Office timings. The bank’s website confirms the existence of the Sabhan Branch and states that it provides customer banking services including cash deposits/withdrawals, cheque deposits, cheque-book issuance, certified cheques, account statements, internal transfers, local/foreign remittances, document handling, and L/C and L/G submissions/collections. (Industrial Bank of Kuwait)
Head Office Details
The official IBK Contact Us page gives the Head Office as:
Joint Banking Complex
Commercial Area 9
Mubarak Al Kabeer Street
Darwaza Abdul-Razak
Kuwait City. (Industrial Bank of Kuwait)
2. IBK Contact & Email IDs
| Contact Type | Details |
|---|---|
| General / Main Email | ibk@ibkuwt.com |
| Complaints Email | complaints@ibkuwt.com |
| Telephone | +965 22337000 / 1844446 |
| Fax | +965 22406595 |
| P.O. Box | 3146, Safat 13032, Kuwait |
| Website | www.ibkuwt.com |
| Complaints Officer | Legal Department, IBK Headquarters |
| Complaints Mailing Address | Complaints Officer, Industrial Bank of Kuwait, P.O. Box 3146, Safat, Kuwait |
IBK’s current official Contact Us page confirms ibk@ibkuwt.com, telephone 1844446 / 22337000, fax 22406595, and the P.O. Box. (Industrial Bank of Kuwait) The same general email is also published in IBK’s 2024 Annual Report, which gives the bank’s official contact information. (Industrial Bank of Kuwait)
For complaints, IBK’s official Customer Complaints page specifically lists complaints@ibkuwt.com as the email address for the Complaints Officer. (Industrial Bank of Kuwait)
Recommended entry for your Kuwait Banks directory
| Bank | General Email | Complaints Email | Phone |
|---|---|---|---|
| Industrial Bank of Kuwait (IBK) | ibk@ibkuwt.com | complaints@ibkuwt.com | +965 22337000 / 1844446 |
The page for Kuwait Bus 12 (Sharq to Sulaibiya) lists Mubarak Al Kabeer Street, and you can browse all Sharq bus routes. Bus numbers, routes and stops change, and none of these pages names a stop at the bank’s door, so check the route page and the nearest stop before travelling. For fares and cards, see the Kuwait bus pass guide, and for every route see Kuwait bus routes and numbers. More local routes are listed on KuwaitBusRoute.
Before you visit
- Telephone first to confirm that the product you want is open to your type of customer.
- Note the shorter Thursday hours.
- Bring your Civil ID, company documents where relevant, and any documents the service requires.
- Branch hours, services, telephone numbers and temporary closures change, so use the bank’s live branch finder before you travel.
Read More about Commercial Bank of Kuwait (Al Tijari) | iiQ8
Map and directions
The head office is in the Joint Banking Complex at Darwaza Abdul-Razak, on Mubarak Al-Kabeer Street. We have not verified parking. The stored map pin is a general Kuwait City position.
Search for the Industrial Bank of Kuwait head office on Google Maps
Map note: the pin stored for this listing is a general Kuwait City position and not the bank’s exact location. Use the address above, or the Google Maps link, which searches for the address.
Reviews and customer feedback
We do not copy customer reviews onto this page, because ratings and comments change all the time. To read or write reviews of the Industrial Bank of Kuwait head office, open the Google Maps listing: search for the Industrial Bank of Kuwait head office on Google Maps. Reviews of one branch say little about another, so look for the branch you plan to use.
If you have a problem with the bank, contact the bank first through the channels in the contact table above. If it is not resolved, the Central Bank of Kuwait runs a consumer-protection service, listed on its website as 1864444, and publishes the Central Bank of Kuwait’s page for complaints against banks.
Frequently asked questions
Where is the Industrial Bank of Kuwait head office?
Joint Banking Complex, Commercial Area 9, Mubarak Al-Kabeer Street, Darwaza Abdul-Razak, Kuwait City, with the postal address P.O. Box 3146, Safat 13032.
What is the bank’s phone number?
1844446 or +965 2233 7000, according to the bank’s contact page. The Central Bank of Kuwait lists +965 2245 7661.
What type of bank is it?
A specialised bank. It focuses on financing industry and related sectors and is not a retail bank.
What are the bank’s working hours?
Sunday to Wednesday 8:30 AM to 3:00 PM, and Thursday 8:30 AM to 2:00 PM, with an exception noted for the banking hall at 3:00 PM.
What are the hours in Ramadan?
For Ramadan 2026 the Kuwait Banking Association announced 10:00 AM to 1:30 PM at head offices and single-shift branches.
What is the bank’s email address?
ibk@ibkuwt.com.
When was it established?
In 1973, on the initiative of the Government of Kuwait.
Where is the head office on Google Maps?
Use the Google Maps link in the map section of this page and compare the pin with the address. The stored pin is only a general Kuwait City position.
Burgan Bank | Kuwaiti conventional bank iiQ8 Best Guide
Information checked against the Central Bank of Kuwait’s list of regulated banks, the bank’s own website, the Kuwait Banking Association’s Ramadan 2026 announcement and secondary directories, October 2026. Please confirm hours, services and branch details with the bank before visiting.