Sr. Customer Service Representative, Kuwait Job Vacancy, iik Jobs, Alghanim Careers

 

Subscribe for updates!

Loading
Sr. Customer Service Representative –  Location: KW

Company: Alghanim Industries

Long Description

Job Summary

Take personal ownership of handling motor renewals and achieve the target. Work as part of team delivering high quality service to customers & intermediaries.

Job Responsibilities

  1. Achieve the renewals business target taking into account growth.
  2. Assure approaching the customer as per company guidelines & policy and timing
  3. Assure the renewal offer is communicated to customer before policy expiry with minimum 3 working days.
  4. Attend to customer complaints and ensure fair solutions within the company guidelines.
  5. Explain the renewal terms and conditions to the customers.
  6. Use system to enter and issue policy when needed

Candidate Requirements

  • Bachelor’s degree
  • Experience in relevant customer service
  • Fluent in English/ Arabic (Writing/ Reading/ Speaking)
  • Effective verbal and listening communication skills
  • Negotiation skills
  • Process improvement
  • Stress and time management skills
  • Computer skills
  • Team building
  • Problem solving skills
  • Ability to manage a number of tasks at the same time.

Education

Bachelor’s Degree in Business Administration




Assistant Accounts & Control Manager, iiQ8 Classifieds, Alghanim Jobs Kuwait


iiQ8 Classifieds, Alghanim Jobs Kuwait, Call Center Agent


Account Executive, iiQ8 Classifieds, Alghanim Jobs Kuwait


Indian Embassy Job Vacancy MARKETING ASSISTANT, iiQ8 Classifieds Kuwait


Multiple Jobs in Kuwait Health Care, iiQ8 Classifieds Gulf Jobs Kuwait Vacancy


iiQ8 News

Spread iiQ8

July 18, 2021 10:41 AM

9899 days, 1 hour

Listing ID 39160f3d9110b83a 39 total views, 0 today