Long Description

Job Summary

Develops new prospects and corresponds with existing customers to increase sales of a retailer’s products and/or services

Job Responsibilities

•    Deliver on sales and customer satisfaction objectives
•    Maintains good relationships with customers by meeting and exceeding their expectations
•    Answers customers’ questions on the phone or introduces or refers callers to the appropriate person
•    Ensures customers’ awareness of all products and services available
•    Resolve complaints with sensitivity and involve others when needed
•    Addresses customer hesitation and resistance
•    Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle
•    Ensures that the details of all vehicle transactions are accurately documented and registered
•    Conducts a memorable hand over with the customer
•    Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing)
•    Prospects for new customers
•    Captures prospect information and maintains a prospect database
•    Communicates with customers periodically to ensure that positive relationships are maintained
•    Follow the Order-to-Delivery process to ensure customer satisfaction

Candidate Requirements

•    Bachelor’s Degree Or Diploma
•    2 – 4 years of experience in the sales field or a similar customer facing role
•    Bilingual – good command of both English and Arabic
•    Ability to solve practical problems
•    Excellent communication and interpersonal skills
•    Customer oriented and enjoys interaction with people
•    Posses high level of selling and convincing skills
•    Team Player

Education

Job Summary

This role will require a dedicated and detail-oriented Administration Officer with experience in administration. The candidate will provide essential administrative support, ensuring efficient office operations and contributing to a productive work environment.

Job Responsibilities

• Manage daily administrative tasks, including scheduling appointments, managing correspondence, and maintaining filing systems.
• Prepare and maintain reports, presentations, and documents as required.
• Assist in the coordination of meetings and events, including logistics and materials preparation.
• Serve as the first point of contact for internal and external inquiries.
• Maintain and update office supplies inventory, ensuring availability and cost-effectiveness.
• Support the administration of processing invoices and expenses sheet.
• Collaborate with HR & Social Media team members to improve event coordination and enhance efficiency.
• Collaborate with HR in onboarding top management in GTRC.
• Handle confidential information with integrity and discretion.
• Handle the PO creation within the SAP system.
• Responsible the booking and travel arrangements for the head of business
• Keep track and maintain residency renewals, licenses etc.
• Perform other administrative duties as assigned by VP

Candidate Requirements

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills
• Ability to multitask and prioritize effectively.
• Prior SAP system knowledge and experience is a plus
• Excellent verbal and written communication skills.
• Attention to detail.
• Problem-solving abilities.
• Takes Initiative and follows up.
• Time Management Skills
• Bilingual (Arabic – English)

Education

Job Summary

The Customer Service Representative in this department will be responsible for the study and assessment of the insurance policies in the Motor Underwriting Department.

Job Responsibilities

•    Ensure timely and accurate preparation and delivery of policies and endorsements in compliance with the prescribed policies and guidelines of the company in order to serve customers efficiently
•    Provide quotations for new and renewals business.
•    Explain the terms and conditions to the customers via e-mails
•    Weekly filing policy, Data entry, keeping a tracker and provide reports to management.
•    Follow up with non-receivable policy after renewal issuing.
•    Assess the risk and classify it according to its likelihood of loss, and proof if the risk should be accepted and if so, how the policy should be issued and determining the premium that needs to be charged to insure the risk.
•    Manage business communication with corporate, non-captive & captive business and dealing with Brokers to Issue there Polices Required.
•    Follow Up for all Motor new or renewed insurance Policies Issued in the Head office from Issue date until filing.
•    •Approval to new & Renew policies in the System After Issued.
•    Coordinating with the finance department for the monthly closing.
•    Working along with Enaya sales staff

Candidate Requirements

•Diploma or Bachelors degree – open to Fresh graduates
•Good computer skills (MS Office)
•Proficiency in English
•Well-organized and responsible with an aptitude in problem-solving
•Excellent verbal and written communication skills
•A team player with high level of dedication