Subscribe for updates!
Customer Service Representative
Company: Alghanim Industries
The Customer Service Representative is responsible for improving the quality of services provided at Alghanim business functions. The job roles focused on taking preventative measures to deal with customers’ concerns and issues, being proactive prior to occurrence of problems and complaints. It also focuses on gently handling abused customers and defusing customer’s anger, demonstrating thoroughness in solving problems with great follow-up, the job roles also include demonstrating great knowledge of specialization of different Alghanim domains and functions.
- Answers customers’ queries
- Understands and fulfil customer needs and requirements.
- Maintains positive attitude during customers’ interactions.
- Ensures sales activities are handled in line with Alghanim policy.
- Supports in solving customer concerns/complaints.
- Works in coordination with Section Heads to provide excellent customer service.
- Keeps all company information including sales figures strictly confidential
- Follows Alghanim policies and guidelines
- Demonstrates high problem solving skills
- Practices high knowledge of Alghanim major functions and responsibilities
- Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.
- Being aware of business KPIs and objectives
- Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…
- Contributes to cost control and minimizing theft measures
- Strong English and Arabic language capabilities
- Strong communication, presentation and interpersonal skills
- Solving problem skills
- 3 Years & 2 Years of Health Insurance for expats inside and outside Kuwait, iiQ8
- 17th July 2021, Kuwait today Corona Update, iiQ8, COVID-19
- Kuwait reports lowest infection rate, Vaccinating children to start next week
- 16th July 2021, Kuwait today Corona Update, iiQ8, COVID-19
- Qatar Bus Route 11, Al Ghanim Station – Al Qadeem, Doha Bus 11
- Eid Prayer to Perform For Men & Women, iiQ8, Prayer Time in Kuwait
- 15th July 2021, Kuwait today Corona Update, iiQ8, COVID-19
- Highway Center Big Eid Deals, iiQ8, Eid Al Adha 2021 Offers
- HP ProBook G7 Laptop Best Offer in Kuwait, iiQ8 Promotions
- Expats age 60+ will be able to renew residency in Kuwait, iiQ8
- Qatar Bus Route 10, Al Ghanim Station to Al Thumama, Doha Bus Route 10
- Roar Of RRR – RRR Making | NTR, Ram Charan, Ajay Devgn, Alia Bhatt | SS Rajamouli
- KD 2000 Fee for residents aged 60+ to renew iqama? iiQ8
- Kuwait to allow workers in 6 sectors to transfer jobs, iiQ8
- 14th July 2021, Kuwait today Corona Update, iiQ8, COVID-19
https://www.indianinq8.com is not responsible for content and makes no warranties or guarantees about the products or services that are published.
Apply on your own risk.
Popular iiQ8 Jobs Today
- Kuwait Jobs, Receptionist, Nurse, Drivers, Technicians, iiQ8 Jobs (1 views)
- Q8 vacancy for Digital Marketing Executive, iiQ8 jobs, indianinq8, Q8 jobs (1 views)
- Shop for SALE in Hawally, Kuwait, iiQ8 Business Opportunity (1 views)
- Multiple job vacancies in International company, Q8 jobs, iiQ8jobs, indianinq8 (1 views)
- Indians in Kuwait Job vacancy for Sales Executive – iiQ8 (1 views)
- Job vacancies in HR, Accountant & Company Secretary in Kuwait School, iiq8, indianinq8 (1 views)
- Vacancy for Oracle Technical Support, iiQ8jobs, indianinQ8 (1 views)
- Recruitment open day in Kuwait ACICO Group, Palms Beach Hotel, iiq8jobs, indianinq8 (1 views)
- Indian Embassy Job Vacancy in Kuwait, iiQ8 Jobs (1 views)