National Bank of Kuwait (NBK) Airport Branch (Terminal 4)
The National Bank of Kuwait (NBK) Airport Branch (Terminal 4) known as NBK airport branch at Terminal 4 is listed by Kuwait International Airport among the banks at the airport. National Bank of Kuwait is a Kuwaiti conventional bank regulated by the Central Bank of Kuwait, and its head office is in Sharq. NBK has two airport branches, in Terminal 1 and Terminal 4.
This page covers the contact details the airport publishes, NBK’s statements about round-the-clock service, the Ramadan position, and how to reach the airport by bus using the routes documented on KuwaitBusRoute.
Quick facts
- Bank: National Bank of Kuwait (Kuwaiti conventional bank)
- Location: Kuwait International Airport, Terminal 4 (public area, landside, departure)
- Call centre and WhatsApp: 1801801
- Telephone: +965 2224 8361
- Fax: +965 2243 1888
- Email (airport list): customercaregroup@nbk.com
- Website: nbk.com
About NBK Terminal 4 Airport Branch
Kuwait International Airport’s website lists National Bank of Kuwait at Terminal 4 (public area, landside, departure) and at Terminal 1, with the call-centre number, a telephone number, a fax number, an email address and the bank’s website. It also lists NBK ATMs in Terminal 4 at the arrival and departure public areas and in the duty-free area. The Terminal 4 branch opened in March 2019, according to NBK’s news announcement.
NBK says it has the largest network of ATMs and cash-deposit machines in Kuwait. For the bank’s head office, services and history, see its main page in this directory.
Airport branch address and location
The branch is at Kuwait International Airport, Terminal 4 (public area, landside, departure). The airport is in Farwaniya Governorate. This listing’s map pin is the airport’s general reference point and not the branch.
Terminal 4 is used by Kuwait Airways and is operated by Korea’s Incheon Airport, according to Wikipedia. The airport describes the NBK location as in the public area, landside, departure.
Contact information
| Channel | Details |
|---|---|
| Call centre and WhatsApp | 1801801 |
| Telephone (airport list) | +965 2224 8361 |
| Fax (airport list) | +965 2243 1888 |
| Email (airport list) | customercaregroup@nbk.com |
| Website | nbk.com |
| X (Twitter) | @NBKPage |
| Airport website (list of banks) | kuwaitairport.gov.kw, banks page |
The airport lists NBK’s call-centre number, a telephone number that NBK also gives for callers outside Kuwait, and a customer-care email address, so enquiries go to the bank’s central service and not to a direct branch line.
Working hours
Normal working hours, day by day
| Day | Airport branch hours |
|---|---|
| Sunday | Described by NBK as open 24 hours; confirm before you travel |
| Monday | Described by NBK as open 24 hours; confirm before you travel |
| Tuesday | Described by NBK as open 24 hours; confirm before you travel |
| Wednesday | Described by NBK as open 24 hours; confirm before you travel |
| Thursday | Described by NBK as open 24 hours; confirm before you travel |
| Friday | Described by NBK as open 24 hours; confirm before you travel |
| Saturday | Described by NBK as open 24 hours; confirm before you travel |
NBK has described its airport branches as open around the clock. A post on NBK’s official X account said its airport branch was open 24 hours, all week, including weekends, and when it opened its Terminal 4 branch in March 2019 the bank spoke of serving customers all day long, every day of the week. Those statements are several years old, so confirm the current hours with the bank before you travel.
NBK also described the Terminal 4 branch at its launch as serving customers at any time of day, and Warba Bank also has a 24-hour branch in Terminal 4.
Working hours in Ramadan
| Branch type | Ramadan hours |
|---|---|
| Airport branches | Around the clock, with the schedule set by each bank (Kuwait Banking Association, Ramadan 2026) |
| Branches in the city (for comparison) | Sunday to Thursday, 10:00 AM to 1:30 PM at head offices and single-shift branches |
| NBK airport branches | Described by NBK as round-the-clock; confirm the Ramadan arrangement with the bank |
The Kuwait Banking Association announced for Ramadan 2026 that airport branches operate around the clock, and that hours at head offices and single-shift branches in the city are 10:00 AM to 1:30 PM. Each bank sets its own airport schedule, and banks sometimes pause service during iftar and suhoor, so confirm the details with the bank before you travel.
Public holidays
Branches close on official public holidays, although ATMs, cash-deposit machines and digital banking stay available, and a few airport or mall branches may keep special hours. Announcements are normally made by the bank and the Kuwait Banking Association before each holiday, so check the bank’s website or social accounts before you go.
Banking services
We could not confirm the full list of services at the airport branch. When NBK opened its Terminal 4 branch it said it had made multi-currency ATMs available to withdraw cash in six currencies: the Kuwaiti dinar, US dollar, euro, British pound, UAE dirham and Saudi riyal. That was announced in 2019, so confirm the ATMs’ current currencies with the bank. NBK’s main page in this directory lists the mobile branch service and the bank’s other channels.
Branches and ATMs
NBK said in 2019 that it was the only bank with two branches at Kuwait International Airport. The airport’s list also shows NBK ATMs in Terminal 4. NBK’s branch finder is the reliable source for current locations.
How to reach Kuwait International Airport by bus
KuwaitBusRoute lists several CityBus routes to Kuwait International Airport. Its several CityBus routes to it. Its Kuwait Airport Bus X1 (Fahaheel to Airport) page describes a 24-hour express from Fahaheel to the airport, with free Wi-Fi, a luggage area and USB charging points, running every 30 minutes, and its transportation to and from Kuwait Airport page says that three CityBus lines, 13, 99 and 501, run between the airport and the city.
The Kuwait Airport Bus X2 page and the master list, Kuwait bus routes and numbers, show further airport services, and you can browse all Kuwait airport bus routes. The blog says a public bus takes about 40 minutes from the airport to Kuwait City and costs a few hundred fils, while a taxi takes about 20 minutes. Bus numbers, routes, stops and fares change, so confirm them on the route pages and with the operator before you travel. For fares and cards, see the Kuwait bus pass guide. The airport’s own website has pages for banks at the airport, terminal maps and airport taxis and buses.
Before you visit
- Telephone or message NBK on 1801801 to confirm the branch’s hours.
- Check which terminal your flight uses: Kuwait Airways uses Terminal 4 and Jazeera Airways uses Terminal 5.
- Bring your Civil ID and any documents the service requires.
- Airport branch hours and services change, and some of the announcements we found are several years old, so confirm them with the bank before you travel.
Map and directions
Go to Terminal 4 (public area, landside, departure) at Kuwait International Airport and use the terminal map or signs to find the bank. We have not verified parking. The map pin stored for this listing is the airport’s general reference point and not the branch, so use the terminal name and the airport signs to find the branch.
Search for the NBK Terminal 4 airport branch on Google Maps
Map note: the pin stored for this listing is the general reference point of Kuwait International Airport and not the exact position of the branch inside the terminal.
Reviews and customer feedback
We do not copy customer reviews onto this page, because ratings and comments change all the time. To read or write reviews of the NBK Terminal 4 airport branch, open the Google Maps listing: search for the NBK Terminal 4 airport branch on Google Maps. Reviews of an airport branch say little about the bank’s other branches, so read them with care.
If you have a problem with the bank, contact the bank first through the channels in the contact table above. If it is not resolved, the Central Bank of Kuwait runs a consumer-protection service, listed on its website as 1864444, and publishes the Central Bank of Kuwait’s page for complaints against banks. For problems with the airport premises, the airport authority has a suggestions and complaints page on its website.
Frequently asked questions
Where is the NBK airport branch?
At Kuwait International Airport, Terminal 4 (public area, landside, departure), according to the airport’s own list of banks.
Is the airport branch open 24 hours?
See the hours section. Some banks describe their airport branches as open around the clock, but the details differ by bank and by season, so confirm before you travel.
1. National Bank of Kuwait – Airport Branch (Terminal 4)
| # | Branch Name | Address | Working Hours |
|---|---|---|---|
| 1 | National Bank of Kuwait (NBK) – Kuwait International Airport Branch, Terminal 4 | Kuwait International Airport, Terminal 4 (T4), KuwaitKuwait City, Kuwait | 24 hours a day, 7 days a week |
2. NBK Airport Branch – Contact Details
| Contact Type | Details |
|---|---|
| Bank Name | National Bank of Kuwait (NBK) |
| Branch Name | Kuwait International Airport – Terminal 4 |
| Location | Kuwait International Airport, Terminal 4, Kuwait |
| Customer Service / Call Center | 1801801 |
| From Abroad | +965 2292 4888 |
| 1801801 | |
| Call Center Availability | 24/7 |
| Branch Working Hours | 24/7 |
| P.O. Box | 95, Safat 13001, Kuwait |
| Bank Website | NBK Official Website |
Complaints & Customer Protection
| Contact Type | Details |
|---|---|
| Complaints Unit | Complaint & Customer Protection Unit |
| ComplaintandCustomerProtectionUnit@nbk.com | |
| Postal Address | P.O. Box 95, Safat 13001, National Bank of Kuwait / Complaint & Customer Protection Unit |
| Urgent Complaints – Kuwait | 1801801 |
| Urgent Complaints – Outside Kuwait | +965 2224 8361 |
| Bank Name | Branch | General Email | Customer Service | Complaints |
|---|---|---|---|---|
| National Bank of Kuwait (NBK) – Airport Branch | Kuwait International Airport, Terminal 4 (T4) | Not separately published for the branch | 1801801 | ComplaintandCustomerProtectionUnit@nbk.com |
What are the hours in Ramadan?
The Kuwait Banking Association announced for Ramadan 2026 that airport branches operate around the clock, with each bank setting its own schedule.
What is NBK’s phone number?
The call centre and WhatsApp number is 1801801. The airport also lists +965 2224 8361.
How many NBK branches are at the airport?
Two, in Terminal 1 and Terminal 4, according to the airport’s list and NBK’s 2019 announcement.
Does NBK have ATMs at the airport?
Yes. The airport lists NBK ATMs in Terminal 4’s arrival and departure public areas and its duty-free area.
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Where is the branch on Google Maps?
Use the Google Maps link on this page. The stored pin is the airport’s general reference point, so use the terminal name and the airport signs to find the branch.
Where is the head office on Google Maps?
Use the Google Maps link in the map section of this page and compare the pin with the address. The stored pin is only a general Kuwait City position.
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Information checked against the Kuwait International Airport website (Directorate General of Civil Aviation), the bank’s own announcements and pages, the Kuwait Banking Association’s Ramadan 2026 announcement and secondary directories, October 2026. Please confirm hours and services with the bank before travelling.