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How to Book a Civil ID Address Change Appointment in Kuwait 2026 – Complete Guide

Last Updated: September 2026 | Book Civil ID Address Change Appointment

If you have moved to a new apartment, changed your rental accommodation, moved into a family member’s home, or need to correct the residential address recorded on your Kuwait Civil ID, you may need to complete a Civil ID address change with the Public Authority for Civil Information (PACI).

The important point for 2026 is that not every address-change transaction follows the same process. PACI provides separate procedures for Kuwaiti citizens and non-Kuwaiti residents. Depending on your category and circumstances, the transaction may be available through the Sahel app, through personal attendance at PACI, or through an authorized representative holding an appropriate power of attorney.

For cases requiring an appointment or personal attendance, applicants should check the current government appointment arrangements before visiting a PACI center.

This complete guide explains how to change your Civil ID address in Kuwait, how to book a PACI appointment through Meta when required, how to use Sahel, required documents, current fees, PACI locations, working hours, appointment management, common problems, and frequently asked questions.

Official Kuwait Government Links

Use official government websites whenever possible. Avoid unofficial websites or agents that claim they can guarantee PACI appointment slots.

PACI – Public Authority for Civil Information: https://www.paci.gov.kw/
PACI – Transaction Guide: https://services.paci.gov.kw/applications-guide
PACI – Change Address for Kuwaiti Citizens: https://services.paci.gov.kw/applications-guide/detail/change-address/6
PACI – Change Address for Non-Kuwaiti Residents: https://services.paci.gov.kw/applications-guide/detail/change-of-address-%28non-kuwaiti%29/16
Meta Government Appointment Platform: https://meta.e.gov.kw/
Sahel: https://sahel.paci.gov.kw/
Kuwait Government Online: https://e.gov.kw/
Ministry of Justice: https://www.moj.gov.kw/
Ministry of Justice – Power of Attorney Services: https://www.moj.gov.kw/EN/Apps/Pages/default.aspx

PACI’s official transaction guide is the most important source because requirements can differ according to citizenship, housing arrangement, and transaction type.

Civil ID Address Change Kuwait 2026 – Quick Overview

Information	Details
Authority	Public Authority for Civil Information (PACI)
Service	Change Address
Online option	Sahel for applicable transactions
Appointment platform	Meta, where applicable
Main PACI location	South Surra
Non-Kuwaiti service locations	South Surra and Tahrir Tower
Current address-change fee	KD 5.250
Non-Kuwaiti address-change hours	3:00 PM–7:00 PM, according to the current service page
Kuwaiti address-change hours	8:00 AM–1:00 PM, according to the current service page
PACI telephone	1889988

PACI’s current service pages list KD 5.250 for the address-change service. Older websites may still quote KD 2, but the current official PACI service information should be used for 2026.

What Is a Civil ID Address Change?

A Civil ID address change is the process of updating the residential address recorded in Kuwait’s Civil Information system.

The address registered with PACI is an important official residential record. If your actual residence changes, you should update your Civil Information record accordingly.

You may need to change your Civil ID address if:

You moved to a new apartment.
You changed your rented accommodation.
You moved to another house.
You moved into your parents’ or relatives’ home.
You moved into employer-provided accommodation.
Your registered address is incorrect.
Your family moved to another property.
Your housing arrangement has changed.

Read this also for the best understanding Kuwait Civil ID Renewal Guide for Expats (2026) | Full Best Guide

Do You Need a Meta Appointment for Civil ID Address Change?

Not always.

This is an important point when following older Kuwait Civil ID guides.

PACI’s current official service pages state that:

Kuwaiti address changes can be accessed through Sahel, personal attendance, or an authorized representative with an official power of attorney.
Non-Kuwaiti address changes can be accessed through Sahel, personal attendance, or an authorized representative with an official power of attorney.

Therefore, you should first check whether your particular address-change transaction is available electronically through Sahel.

If PACI directs you to attend personally and an appointment is required, use the official Meta Portal rather than an unofficial appointment website.

How to Book a Civil ID Address Change Appointment Through Meta

If your transaction requires or provides an appointment through Meta, follow these general steps.

Step 1: Open the Official Meta Portal

Go to the official Kuwait government appointment platform:

https://meta.e.gov.kw/

Use the official government website and avoid third-party websites offering PACI appointment services.

Step 2: Log In

Enter your Civil ID number and Meta account password.

If you already have a Meta account, use your existing login credentials.

Step 3: Open Appointment Search

After logging in, open the appointment-search section.

The exact wording and layout may change as the government portal is updated.

Step 4: Search for PACI

Look for:

Public Authority for Civil Information (PACI)

among the available government entities and services.

Step 5: Select the Address-Change Service

Choose the applicable Civil ID address-change service.

The service name or category may appear differently depending on the current Meta interface.

Step 6: Search for Available Appointments

Use the appointment-search option to see available:

Service centers
Dates
Times

Appointment availability can change frequently.

Step 7: Select the Correct PACI Service Center

Choose a service center offered for your specific transaction.

Do not assume that every PACI branch handles every address-change category.

For example, PACI’s current non-Kuwaiti address-change service specifically lists South Surra and Tahrir Tower as service locations.

Step 8: Select the Date and Time

Choose an available appointment that you can attend.

Before confirming, check:

Service
Location
Date
Time
Applicant details

Step 9: Confirm the Appointment

Review all details and confirm your booking.

Step 10: Save the Appointment Confirmation

Keep your appointment information on your phone.

You can:

Take a screenshot.
Save the confirmation number.
Download the confirmation if available.
Keep the notification until the transaction is completed.

Step 11: Prepare Your Documents

Check the official PACI requirements for your citizenship and housing situation.

Step 12: Attend PACI if Required

Visit the selected PACI location at the appointment date and time.

Bring all required original documents and copies where applicable.

How to Change Civil ID Address Through Sahel

PACI currently lists Sahel as an access method for applicable address-change transactions.

Official Sahel portal:

https://sahel.paci.gov.kw/

The exact screens and options inside the app may change, so follow the instructions displayed in the current version of Sahel.

Step 1: Open Sahel

Open the official Sahel application on your smartphone.

Step 2: Log In

Step 3: Open Services

Go to the Services section.

Step 4: Search for PACI

Search for:

Public Authority for Civil Information

Step 5: Find the Address Service

Look for the applicable:

Change Address

service.

Step 6: Check Eligibility and Requirements

Read the requirements shown for your specific category.

Requirements can differ if you are:

A Kuwaiti citizen.
A non-Kuwaiti resident.
A tenant.
Living with relatives.
Living in employer-provided housing.
Living in a property owned by a company.
Using an authorized representative.

Step 7: Submit the Transaction

Provide the requested information and documents through Sahel if your transaction is eligible for electronic processing.

Step 8: Pay the Applicable Fee

PACI currently lists KD 5.250 for the address-change service.

Step 9: Attend PACI if Required

If PACI requires personal attendance or document verification, follow the instructions provided through the service.

Can You Change Your Civil ID Address Completely Online?

Sometimes, depending on your category and transaction.

PACI’s current official service information shows Sahel as an access method for applicable address-change transactions.

However, some cases may require:

Original documents.
Supporting property documents.
Signatures or declarations.
Verification.
Personal attendance.

Therefore, do not assume that every address change can be completed entirely online.

Civil ID Address Change for Non-Kuwaiti Residents

PACI provides a dedicated Change Address – Non-Kuwaiti service.

According to the current PACI service information, the transaction can be accessed through:

Personal attendance.
A legal representative with an official power of attorney.
Sahel.

Official PACI service:

https://services.paci.gov.kw/applications-guide/detail/change-of-address-%28non-kuwaiti%29/16

PACI also states that, in the applicable family transaction, the family’s address must be changed as a whole.

Civil ID Address Change for Kuwaiti Citizens

PACI provides a separate address-change service for Kuwaiti citizens.

The current service lists access through:

Sahel.
Personal attendance.
An authorized representative with an official power of attorney.

Official PACI service:

https://services.paci.gov.kw/applications-guide/detail/change-address/6

PACI also states that the family address must be changed as a whole in the applicable family transaction.

Required Documents for Civil ID Address Change

There is no single document checklist that applies to everyone.

The documents required depend on:

Citizenship.
Housing arrangement.
Property ownership.
Rental status.
Family circumstances.
Whether a representative is completing the transaction.

Always check the official PACI service page before starting the transaction.

Documents for Non-Kuwaiti Residents

PACI’s current non-Kuwaiti service requirements can include:

Two recent personal color photographs for applicable individuals.
Passport copy.
Rental contract where applicable.
Property document or accepted property/address evidence.
Electricity receipt where applicable.
Housing declaration where required.
Civil ID or property documentation where applicable.
Power of attorney if a representative is acting.
Other supporting documents depending on the housing arrangement.

The exact requirements depend on your specific housing situation.

If You Are the Tenant

If you are changing your address based on rented accommodation, PACI can require:

Rental contract showing the property owner and tenant.
Automatic property or unit number where required.
Property document or qualifying property evidence.
Electricity receipt where applicable.
Tenant’s passport copy.
Declaration confirming the accuracy of the information.

PACI’s current service information specifies additional conditions for electricity receipts used in certain cases.

If You Live in Employer-Provided Housing

If your accommodation is provided by a ministry, government authority, institution, company, or employer, PACI may require documentation from the relevant organization.

Depending on the case, this can include:

Official certificate or letter from the organization.
Automatic unit number.
Housing/data declaration.
Passport copy.
Other supporting documents.

If You Live With Relatives

If you live with relatives or another family, the documentation may be different from a standard rental arrangement.

Depending on the transaction, you may need:

Rental agreement, where applicable.
Civil ID information of the homeowner or relevant family member.
Property document.
Housing declaration.
Other supporting documentation.

Check the official PACI requirements for your specific case.

Address Change for a Property You Own

If you live in a property that you own, PACI may require proof of ownership.

For applicable Kuwaiti transactions, PACI identifies the property document among the required documents.

Official PACI service:

https://services.paci.gov.kw/applications-guide/detail/change-address/6

Address Change When Living With Parents

If you live in your parents’ home, the requirements can differ from those for a rented apartment.

PACI’s Kuwaiti address-change service provides specific documentation requirements for people living in a parents’ home.

Keep the relevant property documentation and Civil ID information available.

Civil ID Address Change Fee in Kuwait 2026

The current PACI service pages list the address-change fee as:

KD 5.250

This is the amount currently shown by PACI for the applicable Kuwaiti and non-Kuwaiti address-change services.

Older online articles may state that the fee is KD 2. That information is outdated compared with the current official PACI service pages.

Always verify the final amount displayed by PACI or Sahel before payment because government fees can change.

Is There a Fine for Not Updating Your Address?

Do not rely on older articles claiming that every late address change automatically results in a specific fine.

The consequences of failing to maintain accurate Civil Information can depend on the applicable regulations and circumstances.

If PACI has sent you an official notification concerning your address, follow the instructions and deadline stated in that notification.

For legal or regulatory questions, use official PACI and Kuwait government sources rather than relying on third-party websites.

PACI Civil ID Address Change Locations

PACI service locations depend on the applicant category and transaction.

1. PACI Main Headquarters – South Surra

Location: South Surra

The PACI main headquarters is one of the principal locations for Civil Information services.

South Surra is currently listed for applicable address-change services.

2. Tahrir Tower – Government Mall

Location: Tahrir Tower

PACI currently lists Tahrir Tower as a service location for applicable non-Kuwaiti address-change transactions.

3. South Sabahiya / Ahmadi Branch

PACI’s wider service information also identifies the Ahmadi/South Sabahiya branch among its Civil ID service locations for applicable services.

4. Jahra Branch

PACI’s service information also identifies the Jahra branch among its Civil ID service locations for applicable transactions.

Important: A branch being listed as a Civil ID service location does not automatically mean it handles your particular address-change transaction. Always check the specific PACI service page before visiting.

PACI Address Change Working Hours

Working hours can vary according to:

Applicant category.
Transaction type.
Service center.
Public reception schedule.
Government operating arrangements.

PACI’s current non-Kuwaiti address-change service lists:

3:00 PM–7:00 PM

for its stated public-service period.

The current Kuwaiti address-change service lists:

8:00 AM–1:00 PM

at South Surra for the specified service.

Always check the current PACI service page before travelling because working hours can change.

How to Modify a Meta Appointment

If your PACI appointment is managed through Meta and the appointment provides a modification option, you can manage it through your appointment list.

The general process is:

Log in to Meta.
Open your appointments.
Find your PACI appointment.
Select the modification option.
Choose a new available date or time if offered.
Confirm the change.
Save the updated appointment information.

Official Meta Portal:

https://meta.e.gov.kw/

How to Cancel a Meta Appointment

If you no longer need your appointment and cancellation is available:

Log in to Meta.
Open your appointment list.
Find the relevant appointment.
Select the cancellation option.
Confirm the cancellation.
Save any cancellation confirmation.

What If No PACI Appointment Slots Are Available?

This is a common problem.

If you cannot find an available appointment, try the following:

Check Sahel

PACI currently provides Sahel access for applicable address-change transactions.

Try Different Dates

Appointment availability can change. Check multiple dates rather than only one day.

Check Other Eligible Locations

If Meta provides more than one eligible service center, another location may have availability.

Check PACI’s Service Requirements

Your transaction may not require a Meta appointment if it can be completed through Sahel.

Avoid Unofficial Agents

Do not pay someone simply because they claim to have access to government appointment slots.

Use official PACI, Sahel, Meta, and Kuwait government platforms.

What If I Forgot My Meta Password?

Go to the official Meta Portal:

https://meta.e.gov.kw/

Use the password-recovery option provided on the official login page.

Do not provide your Civil ID password to an unofficial appointment agent.

What If My Appointment Is Not Showing?

If you booked an appointment but cannot find it:

Log out and log back in.
Open your appointment list.
Check whether the booking was actually confirmed.
Review any confirmation notification.
Check the selected date and location.
Save your confirmation/reference number.
Contact the relevant government support channel if the problem continues.

What Should I Take to a PACI Address-Change Appointment?

Use the following as a general preparation checklist:

Civil ID.
Passport, where applicable.
Recent photographs, where required.
Rental contract, if renting.
Property document, where applicable.
Recent electricity receipt, where applicable.
Property owner’s Civil ID, where required.
Housing declaration.
Government housing documentation, where applicable.
Power of attorney, if represented.
Appointment confirmation.
Payment method.

The exact requirements depend on your category and housing situation.

Important Tips Before Visiting PACI

1. Check the Correct Service

Make sure you select Change Address rather than another Civil ID service.

2. Check the Location

Your transaction or appointment may be assigned to a specific PACI branch.

3. Bring Original Documents

Some transactions require original documents rather than photographs or scans.

4. Check Your Rental Contract

Make sure names, property information and unit details are correct.

5. Check Your Property Documents

Property documentation may be required for several types of address changes.

6. Keep Copies

Where practical, keep copies of important documents.

7. Save Your Appointment Confirmation

Keep your confirmation until the transaction has been completed.

8. Verify the Fee

PACI currently lists KD 5.250 for the address-change service.

9. Use Official Websites

Avoid unofficial websites or agents claiming to represent PACI.

Can I Change Only One Family Member’s Address?

Not always.

PACI’s current address-change service information states that, in applicable family address-change transactions, the entire family address must be changed.

Therefore, do not assume that one family member can always be removed from or added to an existing family address independently.

Can Someone Else Attend PACI on My Behalf?

In certain circumstances, yes.

PACI’s current address-change services allow an authorized representative to act on behalf of the concerned person when an appropriate official power of attorney is provided.

The Ministry of Justice is the official authority for relevant power-of-attorney procedures.

Official Ministry of Justice website:

https://www.moj.gov.kw/

The Ministry of Justice power-of-attorney information is available through:

https://www.moj.gov.kw/EN/Apps/Pages/default.aspx

Whether a representative can complete your specific transaction depends on the case and the authority granted in the power of attorney.

What Happens After the Address Is Changed?

After PACI processes the transaction, your residential address is updated in the Civil Information system.

Depending on your transaction, you may then need to:

Wait for the Civil ID record to update.
Check your Civil ID status.
Follow instructions for card issuance.
Arrange collection or delivery if applicable.
Verify that the new address is correctly recorded.

PACI provides electronic Civil ID services through its official platforms.

Official PACI website:

https://www.paci.gov.kw/

How to Check Civil ID Status After Changing Your Address

After completing the address change, use PACI’s official electronic services to check your Civil ID information or card status.

Avoid unofficial Civil ID status websites when the information can be obtained directly from PACI.

Official PACI website:

https://www.paci.gov.kw/

Meta Appointment vs Sahel

Feature	Meta	Sahel
Government appointment platform	Yes	No, not primarily
Address-change service	Where applicable	Yes, for eligible transactions
Personal attendance	Where required	Depends on transaction
Document submission	According to appointment/service	According to electronic service
Best use	Cases requiring appointment or attendance	Eligible electronic transactions

The key point is that Sahel should be checked before assuming a Meta appointment is necessary, because PACI’s current address-change service pages explicitly list Sahel.

Common Civil ID Address-Change Mistakes

Mistake 1: Using an Old Fee

Older websites may quote KD 2.

The current PACI service information lists KD 5.250.

Mistake 2: Assuming Meta Is Always Required

Some address-change transactions can be accessed through Sahel.

Mistake 3: Going to the Wrong PACI Branch

The location depends on the transaction and applicant category.

Mistake 4: Bringing Only a Photograph

Some cases require original documents.

Mistake 5: Using an Incorrect Rental Contract

Check the contract carefully before starting the transaction.

Mistake 6: Forgetting Property Documentation

Property documentation is required in several housing situations.

Mistake 7: Ignoring Family Address Requirements

PACI states that the entire family address must be changed in applicable family transactions.

Mistake 8: Using an Unofficial Agent

Do not pay third parties to obtain government appointments unless they are legitimately authorized.

Mistake 9: Assuming Every Housing Situation Has the Same Documents

Tenant, owner, parent-home, employer housing and other cases can have different requirements.

Quick Steps – Civil ID Address Change Kuwait

If you only need the basic process:

Check the applicable PACI Change Address service.
Determine whether your transaction can be completed through Sahel.
If personal attendance is required, check the applicable Meta appointment option.
Log in to Meta.
Search for PACI.
Select the applicable address-change service.
Search for available appointments.
Select an eligible service center.
Choose a date and time.
Confirm the appointment.
Save the appointment confirmation.
Prepare your required documents.
Attend PACI if required.
Submit the documents.
Pay the applicable fee.
Complete the address-change transaction.
Check your Civil ID status afterward.

Civil ID Address Change Checklist

Before starting or attending your transaction, confirm:

Correct PACI address-change service selected.
Sahel eligibility checked.
Meta appointment requirement checked.
Correct PACI location confirmed.
Civil ID ready.
Passport ready if required.
Recent photographs ready if required.
Rental contract ready if renting.
Property document ready if applicable.
Electricity receipt ready if applicable.
Property owner’s Civil ID ready if required.
Housing declaration ready if required.
Power of attorney ready if applicable.
Appointment confirmation saved.
Current PACI fee checked.
Payment method ready.

Frequently Asked Questions

How do I book a Civil ID address-change appointment in Kuwait?

First check PACI’s current Change Address service for your category. If your transaction requires or offers an appointment through Meta, log in to the official Meta Portal, search for PACI, select the applicable service and choose an available appointment.

Meta Portal:

https://meta.e.gov.kw/

Can I change my Civil ID address through Sahel?

Yes. PACI currently lists Sahel as an access method for applicable Kuwaiti and non-Kuwaiti address-change transactions.

Official Sahel:

https://sahel.paci.gov.kw/

Do I always need a Meta appointment?

No. PACI’s current service information shows that applicable address-change transactions can also be accessed through Sahel, while some cases require personal attendance.

How much does Civil ID address change cost in Kuwait in 2026?

PACI currently lists the address-change service fee as KD 5.250.

Is the Civil ID address-change fee KD 2?

Older sources may state KD 2, but PACI’s current official service pages list KD 5.250. For a current 2026 guide, the official PACI amount should be used.

What documents are needed to change the Civil ID address?

The documents depend on your housing situation and applicant category.

They can include:

Civil ID.
Passport.
Rental contract.
Property document.
Electricity receipt.
Photographs.
Housing declaration.
Property owner’s Civil ID.
Power of attorney.
Other supporting documents.

Check the applicable PACI service page before applying.

Do I need my rental contract?

If you are changing your address based on rented accommodation, PACI’s official requirements include rental-contract documentation for applicable cases.

Do I need a property document?

A property document or another accepted form of property/address evidence may be required depending on your housing arrangement.

Can I change my address online?

Some eligible transactions can be accessed through Sahel. However, not every address-change case is completely online. PACI may require supporting documents, verification or personal attendance.

Can I change the address for only one family member?

Not necessarily. PACI states that in applicable family address-change transactions, the family address must be changed for the whole family.

Can someone else attend the appointment for me?

A legal representative may be permitted in certain cases when an official power of attorney is provided.

Official Ministry of Justice website:

https://www.moj.gov.kw/

Where can I change my Civil ID address?

Depending on your applicant category and transaction, PACI lists locations including South Surra and Tahrir Tower for applicable non-Kuwaiti address-change services.

Other PACI branches may provide applicable Civil ID services, but you should confirm that your specific transaction is handled there before visiting.

What are the PACI working hours?

Working hours differ according to the service and applicant category.

The current PACI service pages list:

Kuwaiti address change: 8:00 AM–1:00 PM at South Surra for the specified service.
Non-Kuwaiti address change: 3:00 PM–7:00 PM for the specified service.

Check PACI before travelling because working hours can change.

What if there are no appointment slots?

Try different dates, check other eligible service locations and see whether your transaction can be completed through Sahel.

Appointment availability can change.

Can I modify my Meta appointment?

If modification is available for your appointment, use the appointment-management options in your Meta account.

Official Meta Portal:

https://meta.e.gov.kw/

Can I cancel my Meta appointment?

If cancellation is available, open your Meta appointment list, select the relevant appointment and use the cancellation option.

What if I forgot my Meta password?

Use the password-recovery option on the official Meta Portal.

What if my appointment is not showing?

Check your Meta appointment list, confirm that the booking was completed, review your confirmation and verify the date and location.

What happens after changing my address?

PACI updates your residential address in the Civil Information system. Depending on your transaction, you may need to follow additional instructions regarding your Civil ID.

Can I check my Civil ID status after changing the address?

Yes. PACI provides electronic services for checking Civil ID information and status.

Official PACI website:

https://www.paci.gov.kw/

What is the PACI phone number?

PACI’s official service information lists:

1889988

Official Resources

For the latest requirements, fees, working hours and service availability, use the following official Kuwait government resources.

Public Authority for Civil Information (PACI) : https://www.paci.gov.kw/

PACI Transaction Guide: https://services.paci.gov.kw/applications-guide

PACI – Change Address for Kuwaiti Citizens: https://services.paci.gov.kw/applications-guide/detail/change-address/6

PACI – Change Address for Non-Kuwaiti Residents : https://services.paci.gov.kw/applications-guide/detail/change-of-address-%28non-kuwaiti%29/16

Meta Government Appointment Platform : https://meta.e.gov.kw/

Changing your residential address on your Kuwait Civil ID is an important step after moving to a new residence.

The 2026 process is not necessarily a simple “book a Meta appointment and visit PACI” procedure. PACI’s current official information shows that eligible address-change transactions can also be accessed through Sahel, while other cases may require personal attendance or an authorized representative.

The safest approach is to:

Identify your PACI category – Kuwaiti or non-Kuwaiti.
Check the official PACI Change Address service.
Check whether Sahel can process your transaction.
Use Meta when the applicable appointment process requires it.
Choose the correct PACI location.
Prepare the documents required for your housing situation.
Pay the current PACI fee of KD 5.250.
Keep your appointment and transaction confirmation.
Check your Civil ID information after the address change.
Use official PACI and Kuwait government channels rather than unofficial agents.

For 2026, the most important points are that PACI currently lists KD 5.250 for the address-change service and that Sahel is available as an access method for applicable address-change transactions.

Always check the official PACI service page immediately before completing your transaction because government requirements, fees, locations and procedures can change.

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